Login
Start Free Trial Are you a business?? Click Here

MORE TH>N Reviews

4.2 Rating 1,512 Reviews
81 %
of reviewers recommend MORE TH>N
Company Reviews Questions Metrics
4.2
Based on 1,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read MORE TH>N Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ann
Verified Buyer
“The lady that I spoke to was very helpful.polite and professional. completed my purchase from more than smooth and stressless”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“My only gripe is that when I asked for my car insurance documents to be sent by post, I was told that this would cost me an extra £6, whereas in previous years the documents have always been sent by post without any extra charge. I was told to print out the documents by logging into the More Than website. I tried to do this but there was a problem with the website which prevented the documents from being displayed. It took More Than over a week to fix the problem, which was annoying as I was unable to check through the paperwork to make sure it was all ok. To avoid this happening again, please revert to sending all documents by post with no extra charge!”
Helpful Report
Posted 6 years ago
Simon
Verified Buyer
“Easy to use website, very good price especially when paying premium annually.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“It took me over one hour the first time I called and if someone else is paying your car insurance for you, for instance your paying your child's or you are paying you partners and don't live at the address the vehicle is being inssured at you can't insure it.”
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have, Thanks, Josie.
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have. Thanks, Josie.
Posted 6 years ago
Colin
Verified Buyer
“Completed and paid for motor insurance online. Was able to register account online but when trying to access policy documents to print a copy the website said owing to problems this site was not working and supplied a telephone number as alternative if needed. I tried repeatedly over the following days to access the website but found it always said the site was not available and so could not access my account. I used the given phone number, after making three efforts, each lasting 45 minutes, I eventually got through to a customer advisor. I explained situation and got confirmation that I was in fact insured and that a cover note would be sent by email and that policy documents would be sent by post within two weeks. After a couple of days I received an email giving me my policy number but as yet I have not received my policy documents. Tried unsuccessfully, again, today to access your website so still cannot access my account with you online. Confidence level is low, if I have problems communicating when purchasing I fear the challenge should be unfortunate enough to need to make a claim. Disappointing to date. Did not give "very poor" as your customer services representative was polite and did, eventually, email a policy number.......”
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have, Thanks, Josie.
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have. Thanks, Josie.
Posted 6 years ago
Sheila
Verified Buyer
“Really helpful when I selected More Than as my new insurance company.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Cheapest on the market & simple to apply.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great customer service”
Helpful Report
Posted 6 years ago
Clive
Verified Buyer
“Very satisfactory.”
Helpful Report
Posted 6 years ago
Frederick
Verified Buyer
“Easy to use site and quite good car insurance rates.”
Helpful Report
Posted 6 years ago
Gillian
Verified Buyer
“Just good value and service providers”
Helpful Report
Posted 6 years ago
Gerard
Verified Buyer
“Bought car insurance, it took a week before the confirmation email came through. No contact from More than and still no one has asked for my no claims discount certification. Had me thinking was anyone there”
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have, Thanks, Josie.
Posted 6 years ago
Anonymous
Verified Buyer
“Everything was straight forward”
Helpful Report
Posted 6 years ago
Margaret
Verified Buyer
“Very Disappointing service, as a lack of communication in your company meant that the first three days of the policy was insured because somebody didn’t press the correct button...so I was told and didn’t have any insurance for three days until I phoned back up to rectify it!”
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have, Thanks, Josie.
Posted 6 years ago
Harry
Verified Buyer
“No insurance paperwork has arrived yet ...”
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your contact details & telephone number, we would be happy to investigate any concerns you have, Thanks, Josie.
Posted 6 years ago
Isabell
Verified Buyer
“I found the staff extremely helpful when I first contacted More Than that made me happy to insure with them as the price was reasonable and the staff very kind in explaining everything to me. Thank you very much. Isobel Dodsworth”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Website was easy to use.”
Helpful Report
Posted 6 years ago
Matthew
Verified Buyer
“Policy not setup in a timely manner - No Policy number once policy is purchased Customer service hours too short, unlike other insurers who have 24hr customer service”
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your contact details and telephone number, we would be happy to investigate any concerns you have. Thanks, Josie.
Posted 6 years ago
Tim
Verified Buyer
“Good value fully comp policy, good on line service, I”
Helpful Report
Posted 6 years ago
MORE TH>N is rated 4.2 based on 1,512 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request