MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

Questions

Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MORE TH>N made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive quote and, whilst I haven't had to submit a claim so can't really comment on the quality of service, I found the process of obtaining the level of cover I required very easy and therefore have no complaints!”

Helpful Report

(Car Insurance) - Posted 8 years ago

“found everything really easy and straight forward. Brilliant.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“It was last May when I took out my car insurance policy with yourselves so as far as I can remember I got some info from Which magazine and the price seemed reasonable. Many of insurance companies are near as dammit the same,but there are big differences in the cost. Perhaps you should have asked me to do this survey nearer the date I took out my lnsurance when my memory was better.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“my policy was with more than , when i came to renew in may 15 about , the price had escalated greatly So I went on the internet and looked around I found a cheaper policy something like 60% of what more than wanted Guess who the policy provider was ? Yes that is right it was more than !!! It was an english call centre and I understood them as they were english !!!”

Helpful Report

(Car Insurance) - Posted 8 years ago

“All what I want and easy to contact which I did by phone to change some details on my policy. All completed with a English person who was very helpful and very polite. I'm pleased with what I have, just hope the renewal price doesn't go up when its due.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“had no probs eith more than will use again”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I was in accident which wasn't my fault and your customer service was most helpfull”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Home Insurance is one of my most hated purchases of the year. Have never claimed in 14 years so only need basic insurance. I like finding it myself on go compare, as it saves on loads of phone calls. Straight forward, one call from them, paperwork + policy sent to me within a few days. Job done for another year.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Very good insurance company For change”

Helpful Report

(Van Insurance) - Posted 9 years ago

“Was very happy with your service”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Easy to buy from Gocompare”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Professional quality of service with full easy to understand documention. Very good value compared to other insurers,”

Helpful Report

(Home Insurance) - Posted 9 years ago

“I have car and house insurance (but on different addresses) with More Than. The provider failed to match my profile they already have on their database and treated me as a new customer for car insurance. They asked me to provide more documents than needed. There has been a legal change in documents required for car insurance. The staff did not know that. I called the DVLA for them to confirm in writing, so I can pass this on to the staff who then acknowledged that. During all this time of going back and forth after I signed up for an insurance cover via their website, they did not want to insure me. I was anxious to drive my car during this period as it was not insured even though I had submitted all documents lawfully and they had no reason to question them. Regarding my house insurance claim, their claims provider, a third party company, executed it poorly. I was assigned a case manager who repeteadly asked for the same information and ignored the information given. This delayed the process and took months for the claim to come through after numerous attempts of chasing. It did come through eventually and payment was sent to my bank acc. Aproximately 5 months for a simple claim.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Good overall communication, service ans customer support.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Great self-service available via their website so no need to call. No additional charges to add a second name driver, I actually received a partial refund. Other companies charge £25-£35 for a policy change such as change of address, name or adding or removing second drivers, More than didn't charge me.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Great service easy and quick no issues at all”

Helpful Report

(Car Insurance) - Posted 9 years ago

“At this moment in time very happy with service given”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Your online navigation is murder to try and find anything I bought legal insurance with my house and car I thought it would be straight and simple to look it up under the one roof Not so, after trolling through various sights on your web page I gave up and have now decided once my insurance expires I will go elsewhere that will be easier to follow. Again as I was saying I like to keep my insurance profile in the one place with easy access. William Lawson”

Helpful Report

(Home Insurance) - Posted 9 years ago

“The service provided was prompt and attractive to me. May the good work continue.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Poor customer service skills of the staff answering the phone, very rude when I first made contact only a week after buying the policy to clarify details”

Helpful Report

(Car Insurance) - Posted 9 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews