MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

Questions

Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MORE TH>N made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use website Definitely use again”

Helpful Report

Posted 6 years ago

“Very easy to use website, fantastic price given”

Helpful Report

Posted 6 years ago

“Lost my policy, and failed several times to email it out, and I am still waiting. But nobody reads these reviews, so why have I just wasted more time with More Than?”

Helpful Report

Posted 6 years ago

“Very competitive prices and easy to set up”

Helpful Report

Posted 6 years ago

“Easy and competitive. How do I obtain for 2 for 1 dine vouchers as was through compare the market”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Had a renewal off my previous company which was like for like and very high .but I had changed the car to a cheaper ,less powerfull car with half the engine size and they would not budge ,the price was the same from a 3ltr V6 to a 1.8 ..I looked around and More Than was 2nd on the list but offered all the requirements i needed for my policy which i was happy about.All what i needed was standard but i did protect my NCD which was not much to add ,In the long run I saved £80 by doing the policy online and even sent my NCD via Email which was easy and without the stress of phoning several times and posting details”

Helpful Report

Posted 6 years ago

“Easy set up with clear simple process”

Helpful Report

Posted 6 years ago

“Purchased car insurance online but did not receive policy documents via email. Was on hold for excessive periods of times on a number of occasions over 30mins each time (and total of between 2.5/3hrs!) I have phone records to prove. On the last occasion I was on hold for 45mins and they answered. Agent informed me it was a known IT issue where customer purchases insurance and money deducted but system not generating policy. If I had a policy number I would have been able to sort it out via your online messaging but without this l, I was forced to endure long periods on the phone. The agent was not particularly helpful in understanding my frustrations but dealt with my call. He explained there is nothing to worry about, policy is active but I explained I have a legal duty to check the information is correct and I have no way of confirming this without my policy documents. The policy document was meant to get sent within 48hrs via email but did not receive it and had to spend more time to get it sent over via post. Very disappointed that I wasted a significant amount of time and no real gestures offered to passify my frustrations. Will most likely move to a competitor as service and process is so poor. If purchasing an item is this complicated and poor, I have serious concerns, if a claim had to be made, I would face similar or if not worse service from MoreThan. Look forward to hearing from you.”

Helpful Report

Posted 6 years ago

“Really good communication all the way through the process. Easy to use website to obtain the quotes. Very happy!”

Helpful Report

Posted 6 years ago

“Renewing my policy was 10-20’% more than getting the same cover using Compare the Market.”

Helpful Report

Posted 6 years ago

“Garbage customer service... my web account still not active.. spent 2.5hours on the phone waiting for somebody to answer”

Helpful Report

Posted 6 years ago

“Very helpful, good price.”

Helpful Report

Posted 6 years ago

“They are very good and very helpful and the price was good I couldn’t get any better deal.”

Helpful Report

Posted 6 years ago

“Quick and easy”

Helpful Report

Posted 6 years ago

“Verg good in explaining everything and excellent phone matter all questions were answered”

Helpful Report

Posted 6 years ago

“Happy with service”

Helpful Report

Posted 6 years ago

“A quick and efficient process”

Helpful Report

Posted 6 years ago

“Totally hastle free”

Helpful Report

Posted 6 years ago

“Very simple way to buy an insurance. Good price.”

Helpful Report

Posted 6 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews