“Had a delivery sunday 26th and the driver was such a friendly man and my daughter who took delivery said she felt so comfortable and was not rushed in any way unlike other supermarket delivery drivers its such a nice thing when you have a happy friendly interaction so whoever that driver was thank you for being so nice.”
“They didn't let me buy nurofen bcz i didn't have my id, even if i had a copy of it, only at Morrisons this can happen , boycott Morrison from now on
I bought some flour and the bag was ripped i asked the lady to give me a small bag, she just said i don't have, it was easier for me to return it but i didn't, Morrisons is a big joke, i asked to talk with the manager regarding my pills, but that woman seemed to be on another planet the way she was looking at me
BOYCOTT MORRISONS”
“Morrisons staff at the Killingworth and Byker stores Petrol Stations, are simply the best in delivering good customer services. The problem I have faced for years now is the manner in which MORRISONS HIGHER MANAGEMENT re-order Liquid Petroleum Gas (LPG), by an "automated process" I am told, which simply means when the LPG tanks empty completely, Morrisons will order more, which causes a number of days WITHOUT BEING ABLE TO BUY LPG before the next delivery is made. When asked when the next delivery is due - staff cannot tell customers when because they are not told when it will be delivered, which leads to pressure for staff and frustrated motorists. This poor quality stock control is a disgrace and costs Morrisons customers not willing to be used in such a disrespectful manner. Get it put right Morrisons!!!
Further - Morrisons web pages display store customer contact telephone numbers that are only there to give the caller a second telephone n umber to contact. When the "second" telephone contact is used, it goes unanswered. When I used the web form to complain it failed to send the form and showed "BAD SYNTEX " as the reason it was not sent. What the devil is "BAD SYNTEX"?
MORRISONS YOUR CUSTOMER SERVICE CONTACTSYTEMS ARE DEPLOREABLE, DESIGNED TO STOP CUSTOMERS COMPLAINING IS MY BELIEVE>”
“Very poor service in the Bradford Mayo Ave Branch Cafe As for the Breakfast Offer as you don`t get what is stated as Raw Tomato & no Black pudding on the plate then you look again & no Egg on the plate & no Butter for the Toast when you ask the staff and there reply is we don't have any. Then bring an Egg 10 minutes later Breakfast Cold so i just got up & left to go to a Sandwich Shop for food it`s a joke.”
“I.had.a Morrisons delivery this morning and have to say how happy I am , I had a delightful Geordie delivery driver who was very helpful and a pleasure to meet , he was bang on time too , I'll be shopping there from now on , thank you .”
“Rubbish store, rubbish staff, rubbish stock,( Holloway Road Branch)this company has gone down hill very fast without being taken over, really can't wait for you to close down and be bankrupt.”
“Morrisons don't care about sick pay or anything, they are being taken over and big bosses get big paycheck. Morrisons you will go bankrupt by Christmas and by Easter 2022 you will have closed down and Morrisons will be no more, all the staff should make a stand and call in sick before the new policy comes into place!”
“BOYCOTT THESE BASTARDS TREATING THEIR EMPLOYEES LIKE CARBAGE, LESS THAN SLAVES AS FAR AS THEY ARE CONCERNED. IF YOU WORK THERE, CALL IN SICK, ALL OF YOU UNTILL THEY TREAT YOU LIKE YOU DESERVE TO BE TREATED.”
“We ordered online party food for our Ruby Anniv. Order confirmed the night before asking us did we need to adjust our order. Sat morning received a text advising us our order had been cancelled apparently by head office. We were furious went to local store who couldn't careless. We had to go shopping and prepare our food ourselves. Please dont rely on Morrisons disgraceful customer service.”
“My husband who is disabled went into the cafe to order 2 drinks. (I was busy in the store). As this is normally self service Katie Nelson, Morpeth store, was very kind, serving us with the drinks and bringing them to the table. Katie was kind and friendly and went out of her way to help us.”
“Staff very abrupt and patronising and unhelpful and rude when you ask a question especially the managers. You get the feeling they are doing you them a favour rather the the other way around and that they are too important to deal with a mere customer. Where would they be if you didn't come into their store and spend your hard earned money ? Whatever happened to "put the customer first" ? After all we pay your wages and there are plenty other supermarkets.”
“Morrison’s Leigh Lancs store is the worst supermarket in Leigh. Manager useless and staff always running around trying to do there job as best as they can. No wonder this supermarket is being taken over. Watch this space you will all lose your jobs”
“What I like about Morrison’s Darlington is the wide variety of products, customer services and best of all the food delivery service. After moving house I had forgotten to change my delivery address, low and behold my shopping went to my old address, the lady delivery driver rang me to let me know she was outside only then to discover I had moved. The driver went out of her way to make sure I received my shopping.. I only wish I took her name. Thank you Lady driver/ Morrison’s for a great service”
“Bad customer service from customer care head office, awful, it won't be long till you close down, I was not happy with a product, because my morrisons card was not used on that day, they could not refund me. Disgusting”
