“Fuel Promotion Scam
Tried to take advantage of their 5p off petrol promotion, filled up £100, tried to scan voucher, which was rejected by the machine, asked the woman in the kiosk, who said I should have used a different pump and it was not her problem so she wouldn't sort it out. When I complained abouit the service online I received a call telling me that 'I should have checked their website before filling up with fuel!'
Oh well, that is one supermarket chain that won't be getting my business again”
“Was sent an email today offering 5p off a litre of petrol when you spend £40 in store not a great offer when my local shell garage is 1.52p litre and your price is £1.66p a litre”
“Morrisons Holloway Road London N7 is a dirty, grubby, over expensive store! Stock is awful, shelves are actually yellow and brown when they are supposed to be white. I'm surprised this place is still running with their over prices and rude, lazy staff, they only seem bothered in talking amongst themselves and giving customers abuse and being rude to them! I see a new store manager has been placed there, why bother, in the past few years around ten store managers have been placed at this store and not one has lasted long or knows how to run this place. Hopefully this new one kicks the staff into place. I sense this Holloway Road Branch will be closing down soon. Watch this space 👀”
“Poor quality, short dated delivery stock. Local store (Pool, Redruth) getting very expensive and the store has become untidy, unkept and a bit grubby. Now shopping elsewhere.”
“I and my wife were turned back from the coffee bar/Restaurant side due to shortage of Fish N Chips. This happened five times in the last three months.
Will the management make available few MORE potions. So we may not come back to look somewhere else.
We are regular visitor, sometime with family and friends too.”
“Morrisons Dover Kent.
Is this store likely to close soon? I wonder as there are less and less manned checkouts open. This morning only three, and each one manned by a female supervisor. Seems three more staff have left. Not all Morrisons stores are like this one and seems it is a management issue, and has been for a long time. Inside information. That being the case, and there are staff in that store very capable of running it, who do Morrisons tolerate it. They must surely be aware what the problem is.”
“I have noticed very recently in the Morrison's Branch I sometimes shop in many many items have really been hiked up in price. and not by small amounts.”
“I visited a local Morrisons cafe 20/9/22 - having read media announcements about half-price breakfasts for four weeks from 28th August 2022. No such luck .... breakfasts were at full price!”
“First off I love Morrisons stores, recently I had to purchase a rain coat having left mine behind when I went on holiday to North Devon. I was delighted to find a sage green rain coat in the Nutmeg range in Bideford Morrisons as we were expecting some rain on our week away. Sadly, although it was supposed to be shower proof I would have stayed drier wearing just a sweat shirt. Water soaked through the back of the neck and around the waist. It cost £30 and although I have spoken to their customer service people I have been told that it will be at the store manager's discretion. Can I suggest that these products are tested before descriptions are included so customers are not mislead?”
“Shocking treatment by staff...I did not deserve to be spoken to in such a rude and hostile manner ,had I been rude or hostile in the first place I could understand but I wasn't, the experience left me very upset.”
“always check date on milk, as i bought 2 cartons and when i got home realized that they were both 'use by the next day'. no label on it. no price reduction.”
“I have shopped at morrisons for many years. Also spend over £200 each week.The latest voucher offer was not explained.I waited 30 minutes before I was able to speak to a person,who then told me that I had not qualified for my vouchers. I will not be shopping in morrisons again.
Mrs Sue Southall”
“I found a bug packed inside the packaging of a chicken satay meal deal it was disgusting and they hardly compensated me for the horrible experience. It’s put me right off. Terrible un hygienic and bad service. Won’t be bothering with them again”
“app is pointless except for tracking your customers, None of the till staff bother asking if you have it, other stores always remind you to get it scanned.
Shop floor staff always look dejected and unappreciated, appears they want to be there even less then I do (Taunton branch)
We use to get all our main shops here but have moved to another retailer in the town.”
“Had my online delivery today & these are what were sent.What is the point of online delivery when you have to go back to a Morrisons store to get them changed? I asked to speak to store manager (Bramley,Rotherham)who although polite just gave me excuses.I've e-mailed them anyway to see what they have to say about their pick& packers.”
“Always helpful, bringing my shopping to the kitchen door as I'm disabled. Very green delivery - drivers who are early always use my mobile number to check whether early delivery is convenient. Great for Morrisons carbon footprint, plus they remember to collect their plastic bags from us. All they need to do now to be perfect is swap to thick paper bags, like all of France and any Amazon food delivery!
Occasionally, something is out of stock. No drama, either offered substitution or apology. It's not Morrisons doing that COVID and supply chain problems exist.”
“On 19th Aug. had a delivery, 4 packs of cigarettes missing. Told I would get a refund, this still hasn't happened. This week again ordered 5 packs of cigarettes, this time none came. Phoned customer service twice, on first occasion I was told the depot manager refused to take responsibility and the driver said I'd checked the bags on the door step - LIE. Even went to local store as I was told to but they can't do anything, After 9 years of home deliveries I am in two minds to stop.Made to feel like I am a liar by the depot manager & driver. Terrible service.”
“We went for breakfast which was worth the wait!
Danielle should give others a lesson in great customer service. Smiling, nothing too much trouble, really made a difference.”
“I've noticed that the cafe in Worksop morrisons is not as tidy anymore over the last few weeks that we've called we had a job on finding a table that was not full of pots even though it wasn't busy at the counter there was lots of food on the floor as well. The cutlery tray isn't filled regularly we've had to ask for spoons on a few occasions. I saw one member of staff take two plates of a table look round at all the full dirty tables and just walked off I think this needs looking into because it's not good for other customers.”
