“Having a bad experience is in itself a concern, but when a store manager is ignorant and rude is an outrageous way to treat customers. Fiona needs training in how to treat the people who are important ( I.e, the customers).............
Not a place to continue spending hard earned money with this dms attitude
Robert Duffy”
“Staff at Morrisons Holloway Road Store from management down are an absolute disgrace, they are horrible and really really rude to customers, they don't care one bit about their job. Out of date stock still on shelves even from two months out of date, absolutely shocking, 10/10 times you see the staff standing around gossiping when you want to speak to someone higher up the management just shrug, it says it all really they really don't care about this store, either get rid of them all and restructure or close this branch down and let another decent outlet take it over and by the way can you tell the member of staff to stop going to the cigarette counter to sneakily eat her crisps and chicken wings and leave red lights flashing then comes back to serve customers without wiping her hands, us customers saw everything but she gets away with it. ADVICE: AVOID THIS PLACE and beware of the rats and mice.”
“Just to say our delivery driver this evening was one of the best. My partner has cancer and I am disabled and he couldn't do enough to help us. Really impressed, god bless him.”
“Don’t bother if you’re not over fifty. Refused my valid out of state ID and refused to even look at secondary form of ID. What’s good enough for international airports isn’t good enough for Morrison’s. On top of that the server was horribly rude and told me I looked 15 before kicking me out. I’m 28.”
“I am very disappointed to note that the last few weeks especially at ilkeston and derby the fresh goods offered have a really short sell by date. If I go shopping either on Wednesdays or Thursdays most of the stock is past the sellby date by the weekend. It is not everyone that is able to shop at weekends or want home delivery. But with a shelf life of only 2 to 3 days it is very disappointing.”
“Quick meal at Morrison's Horseforth Leeds turned out an absolute joy. The small breakfast was inexpensive, really tasty and well presented with a lovely thick slice of well spread toast. Very warm community atmosphere generated by Julie made us plan to shop there in the future. We actually live near Kirkstall Morrison's but the cafe is nowhere near as enjoyable. The butcher in Horseforth Morrison's was also very friendly and extremely helpful. Toilets immaculately clean. We'll be shopping there from now on!”
“Went into the Aldridge store and was looking for frozen prawns. Found the aisle which said fish but could not find any prawns or even fish. Went to ask an assistant and she showed me where the fish was and I pointed out they were in a different aisle to where the sign was and she just shrugged her shoulders. Contacted Head Office to point this out and received a reply apologising saying they would contact store manager to get this sorted. Nearly two weeks later nothing has changed, still showing in wrong aisle. Also, when we was in today wanted to buy toilet rolls, yet there were no prices on most of them and could not find an assistant to ask, so bought some from another store.”
“100% agree with Tony Young below 👌the Holloway Road Store needs to be shut down, staff are disinterested in working they just like to stand around doing nothing and chatting and ignoring customers needs. The store is absolutely dirty, shelves are never filled, rotten fruit and veg on shelves, half eaten food on floors and shelves and yes much to often the customer/carpark lift are always breaking down about every 2 weeks. I agree another supermarket retailer would be better taking it over and make better use of it because this Morrisons Branch should be shut down ASAP.”
“Morrison Holloway branch. Always been poorly run and stocked. Today the lifts aren't working. Nothing new there apart from there being no sign informing their valuable customer of this leaving them to hang around like moron. Should shut this one down and let a decent chain take it over.”
“No food Hygiene standards, a young woman made us a pizza today and didn’t wear food gloves, she spread all the ingredients around the pizza with her bare hands and false nails, goodness only knows what germs and bacteria could have been spread over the pizza, we don’t like throwing food away, but we had to put it in the bust in when we got home, we just couldn’t bear the thought of it, COVID and other Viruses are out there, we normally Love Morrisons but we won’t be going back to the Bolsover store”
“I am puzzled as to Morrisons' response to any of my comments. When I compliment them via email on good service, I get an immediate response. However, if I have a complaint, it is ignored. I like Morrisons and regularly use 3 branches near me. Since the pandemic, I have always felt safer as the aisles are wider and sanitizing stations are aplenty. I also like the fact that they have manned counters for fish, meat, delicatessen, bakery etc. I just want to know why they never address certain issues I have had.”
“Poor service morrisons bredbury.
Pump ran out of petrol I can only assume as it stopped and had to go to the garage on Bents lane. The assistant who I over heard say he was just covering must have thought because of this he could get away with a lack luster attitude I'm sure they can tell with the computer controlled software in the station pay point what had happen. Then went into the store and it got worse nothing on low stock not scotch eggs.
I went to my favourite morrisons reddish and everything was fine friendly helpful staff and all the stock a person couks want my visit was 10.45 Wednesday 2nd march”
“Online orders give cut off time for edits as 5.25 day before delivery in fact its impossible to to edit the order 2/3 days before the delivery is due incredibly frustrating & telephone contact centre absolutely useless for online order help just loads of recorded messages then cut off get a grip Morrisons sort it out 😠”
“Tried to order on Morrisons through Amazon, what I ordered came to a little over £40. Had a message to say payment was declined, I know I had enough so tried again... turns out they added over £6 on top to cover any changes to the order (assuming if something wasn't available so it would be substituted- even though I clicked DON'T SUBSTITUTE!!!) I couldn't remove any items so had to cancel the whole order! Tried to re order and take a few things off but almost all the things I ordered were suddenly out of stock!”
“Staff at my local Morrisons in Holloway Road are awfully unpleasant, the older ones and the ones that have been there donkeys years are absolutely rude and unpleasant, the way the customers are treated you get grunted at not spoken too, who ever restructed the management in this store have done a really bad job, the new owners need to sort this store out pronto, ASAP.”
“Went to the Peterborough branch today the store was nearly empty I wanted something from the deli
I stood at the counter for 10 minutes and no one came to see what I wanted I asked another member of staff if anyone was supposed to at the counter she pointed out the young lad at the other end doing nothing
When I tried to talk to staff member she just walked off this is the most rude shop I will no be going back”
“£15 Dine In for Valentines
Garlic mushrooms very nice
Beef Wellington absolutely tasteless, Dauphinois potatoes again tasteless
New York cheesecake lovely
Prosecco was the greatest value
Wouldn’t bother purchasing again after thinking this was good value for money!!
Back to Sainsbury’s for my weekly shop.... no comparison”
“Morrisons in Holloway Road, why have you got miserable, unhelpful staff? Why is the store dirty looking? Your prices are very expensive the most expensive supermarket out of all the other supermarkets, thank goodness for Lidl across the way. The new owners should sell this store and let Aldi or Asda or Sainsburys buy the spot, at least the staff are helpful and friendly and not always outside smoking. Shall not be shopping there again!”
