Mothercare Reviews

Name: Mothercare
Rating: 3.18

3.2 Rating 198 Reviews

53 %

of reviewers recommend Mothercare

Company Reviews

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Metrics

3.2

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Mothercare 2 star review on 31st May 2021

Karishma

Mothercare 1 star review on 16th November 2020

Mohammed

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Tommee Tippee sterilizer set. Very good service. Was even given a 10% off voucher for next purchase. Very good and friendly service.”

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Posted 6 years ago

“Delivery was fast had been looking for larger vests for grandsons could only get them from Mothercare.”

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Posted 6 years ago

“Excellent service. Good products.”

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Posted 6 years ago

“Great customer service and the retail worker was happy and helpful.”

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Posted 6 years ago

“I would be get very good things ks for my baby”

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Posted 6 years ago

“Items are as stated on the website. Very satisfied customer”

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Posted 6 years ago

“Quick delivery time honoured. Return went smoothly also. No quibble as expected.”

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Posted 6 years ago

“We are very happy and satisfied with our local store in retail park in Lakeside. On the each occasion been served by Michael who is an extremely friendly, professional, helpful. He has got great knowledge and provides an excellent customer service. He’s got fantastic personality and got great skills. He is able to give advice on every product in the store. Michael is a great benefit to your company and he deserves a good reward. We are really happy with the customer service we got in that store.much happier than with another one near by. Definitely recommending. Sid and Angie”

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Posted 6 years ago

“I bought stair gates for my granddaughter. I couldn't buy them locally so I looked on the Mothercare website. I wanted to buy ones similar to those I had when my children were young. The range of products was great, as were the prices and I ordered just what I had in mind. Delivery was very efficient and they are now fitted. Thank you and best wishes to all.”

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Posted 6 years ago

“Ordered my little boys pram who's due in a few months an the changing bag that come with it never got delivered, soon as I rang them up they couldn't have been more helpful an sent a new bag out the next day.”

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Posted 6 years ago

“Fast ordering with ease!”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“ordered 5 items have come really quick and along the way had lots of updates of dispatches ect”

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Posted 6 years ago

“The entire purchase process was very swift and hassle free. The delivery was quicker than expected and we are very pleased with our purchase.”

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Posted 6 years ago

“Amazing customer service. Approached me right away and helped me find the right car seat for my son. Would recommend to anyone”

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Posted 6 years ago

“Order was promptly processed and delivery was prompt. No stress at all; leaving me satisfied.”

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Posted 7 years ago

“Ordering on line simple. Very efficient and quick delivery.”

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Posted 7 years ago

“Fantastic, speedy service. Had to order in a large item (wooden castle) for my son. Made payment on the day and was advised it was in the shop the very next day. The staff were great and had my purchase ready and waiting for me at the till and even offered to help me with the large package.”

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Posted 7 years ago

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Posted 7 years ago

“One of the best shopping experiences. A lot of help and support when we purchased baby clothes.”

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Posted 7 years ago

Mothercare is rated 3.2 based on 198 reviews