Mothercare Reviews

Name: Mothercare
Rating: 3.18

3.2 Rating 198 Reviews

53 %

of reviewers recommend Mothercare

Company Reviews

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Metrics

3.2

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Mothercare 2 star review on 31st May 2021

Karishma

Mothercare 1 star review on 16th November 2020

Mohammed

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Εξαιρετικό προσωπικό, απόλυτα βοηθητικό σε ότι αφορα τις ανάγκες μας.Ειδικα η κυρία Δήμητρα πάντα με το χαμόγελο, προσχαρη κ πλήρως καταρτισμενη σε ο,τι κ αν την ρωτήσουμε. Ως πελατες εγω κ ο συζυγος μου ειμαστε πλήρως ικανοποιημενοι!!!”

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Posted 3 months ago

“Mothercare is my go to brand when it comes to any new born baby shopping or gifting purposes. And Today I met an excellent person named RAJAT at the mother care store at palladium mall in bombay and he was not only thorough with his knowledge of this sector and explained me everything with full attention but he also helped me with holding my big package upto my car in between the rains. I was both happy with this gesture and he set a great memory of good service in my mind. Good service really goes a long way!”

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Posted 8 months ago

“Customer service very helpful with Team good visit today.Connie”

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Posted 1 year ago

“Very Happy to shop in mother care Al Ain Mall”

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Posted 1 year ago

“Good sale now”

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Posted 1 year ago

“Very very happy with the service and quality of the product.”

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Posted 1 year ago

“Fast respond and help from the sales associates”

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Posted 1 year ago

“👍👍👍👍👍”

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Posted 2 years ago

“Went to Ipswich store for a car seat for my grandson. I was served by Kay who was very helpful and knowledgeable. Kay made sure the seat was fitted in my car properly and made sure I knew how to use it. Will certainly shop there again.”

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Posted 5 years ago

“great service always available”

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Posted 5 years ago

“My wife and I were served by Roxi in Mothercare in Chester. She was extremely helpful and advised about various products. We were very happy with the customer service that we received. Excellent!”

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Posted 5 years ago

“Excellent customer services by hanane and khadija”

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Posted 5 years ago

“Thank you so much to Sally and Noreen from the Meadowhall, Sheffield branch. As it is 30+ years since I last bought a car seat for my own children it was staggering to see how many there are to choose from and I needed help on making a decision for a seat for my grandson. It made all the difference having a personal service. I was shown how to fit it and how it all worked strap wise etc. Thank you ladies!”

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Posted 5 years ago

“Shauna was very helpful with everything we wanted and brought from Mothercare. She helped us with every question we had. Thank you so much.”

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Posted 5 years ago

“Brilliant service in newry by Maxine today.”

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Posted 5 years ago

“I purchased 2 car seats from Mothercare Edmonton A Joie 360 Spin & Mothercare Sport Last wk we had a fitting check which was absolutely excellent by Jack Yesterday we collected both seats and had them fitted in our cars by Richard He was brilliant He took the time to thoroughly go through the safety and fitting details I can honestly say we were were extremely pleased and impressed by the team at Mothercare Edmonton A great service Thank you”

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Posted 5 years ago

“Me and my partner are having our first child and we were looking for a good travel system. The people working at the Mothercare store that we decided to go to helped us but in particular a lady named Tracey really helped us immensely. We had alot of questions and she calmly answered every question we had and even stayed overtime to assist and because of her help we managed to purchase a travel system that fit our criteria perfectly.”

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Posted 5 years ago

“I visited Mothercare in Edmonton today to buy care seats for my one yr old granddaughter I had booked a fitting I was extremely pleased and grateful for all the help and assistance from all staff Jack was the member of staff who helped us He was brilliant We were looking for 2 car seats and he showed us how to fit the seats and explained the importance of doing it correctly He was friendly and very helpful and knowledgeable We appreciated the time given and look forward to going back to the store next week to have the seats fitted This is a great service Thanks Mothercare and thank you Jack for all your help”

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Posted 5 years ago

“I was served by a lovely lady called sheree from the woodgreen store she helped me pick out some lovely clothes and baby essentials that i never had a clue about, she was very friendly and knowledgeable thank you so much sheree. Xx”

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Posted 5 years ago

“Excellent service lady anne at Bluewater store help me with car seats gave so much information I never knew . her knowledge was exceptional .”

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Posted 5 years ago

Mothercare is rated 3.2 based on 198 reviews