Mozimo Reviews

Name: Mozimo
Address: 15 Alvaston Business Park, Nantwich Chesire
Rating: 4.65

4.7 Rating 1,920 Reviews

91 %

of reviewers recommend Mozimo

4.7

Based on 1,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0 1270 619484

Email:

shop@mozimo.co.uk

Location:

15 Alvaston Business Park
Nantwich Chesire
CW5 6PF

Write Your review

Tell us how Mozimo made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mozimo 5 star review on 4th October 2022

Amal

Mozimo 5 star review on 23rd January 2022

Hazel

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is good quality. However the 'fitflop size guide' provided on the site isn't accurate in my opinion. Although I printed it correctly as instructed, the fitflops still seemed to be about 2cm big. This seemed to be the only problem with the product, but otherwise very good quality and comfortable. These would be ideal for walking on holiday and beach wear. May look slightly chunky on the foot, but this depends on your opinion. Regarding the service, the package arrived in good timing as said. However, I think they should have arrived in a box rather than a bag as this resulted in the invoice being crumpled with the free returns sticker stuck to the inside of the bag. Also, the wrong colour was sent for one of the pairs I ordered.”

Helpful Report

Posted 10 years ago

Hi Nicole, Thank you very much for your feedback, and moving forward we will look at more appropriate ways to package our fitflops for delivery. For the style you did order we did not receive them in to our warehouse in Fitflop branded boxes, as not all styles do come with the standard box. We apologise for the error within your order also, and we hope our customer services team provided you with an adequate solution to this issue.

Posted 10 years ago

“Speedy delivery and service, and of course super shoes. For the record I purchased Peter Kaiser "Violetta" because they had a high vamp and "sensible" cone shaped heel (as near to 1940's style as possible) Just wish there were more high vamp style shoes as this front slims feet especially for the wider foot (cannot wear low cut vamp shoes as it makes foot look wider and cuts over big toe joint). As I am a nightmare to please when it come to style, fit and comfort in a shoe, all I can say this purchase is one huge pleasure for me.”

Helpful Report

Posted 10 years ago

We are delighted to see that your shoes were just what you were looking for! We add new styles regularly, so hopefully you will find another perfect pair (or two!) in the near future.

Posted 10 years ago

“Really love my Fitflop Jellies. Started wearing them as soon as they arrived. Quick delivery and free postage. Excellent service”

Helpful Report

Posted 10 years ago

“Quick delivery and as described”

Helpful Report

Posted 10 years ago

“For some bizzarre reason I got this message "Unfortunately your orders failed our domicile residence checks." I buy from all major stores and have done for so many years ....so what this about??? Ridiculous!”

Helpful Report

Posted 10 years ago

Thank you for your feedback. Mozimo payments operate through a payment gateway which is verified by a third party security checking system. This is to protect our customers and ourselves. These security checks can be flagged up for a variety of reasons and we can only apologise that part of your order was bought to our attention through this system. Please feel free to contact us directly if you would like to discuss any further ordering issues.

Posted 10 years ago

“Absolutely love my pink jelly shoes, heaven on my feet!! Really quick efficient service once again. Thank you very much”

Helpful Report

Posted 10 years ago

“Very efficient. Thank you. Free returns too!”

Helpful Report

Posted 10 years ago

“Delighted with my Gabor shoes, the price and especially the prompt service. They arrived 2 days after I ordered them online, fantastic.”

Helpful Report

Posted 10 years ago

“quick delivery! Also need the same shoe in suede can you tell me if you stock it in a size 3 Gabor twin strap suede Mary Jane. Thanks”

Helpful Report

Posted 10 years ago

“Goods perfect and excellent value for money, very quick deliver. Would definately recommend *****”

Helpful Report

Posted 10 years ago

“thanks”

Helpful Report

Posted 10 years ago

“Excellent service as is usual with Mozimo. Prompt delivery…………...Will definitely be a continuing customer”

Helpful Report

Posted 10 years ago

“Ordering online was easy and package came very quickly and well secured.”

Helpful Report

Posted 10 years ago

“Great service. Quick and free delivery and product cheaper than high street John Lewis ... Will be shopping again on here.”

Helpful Report

Posted 10 years ago

“Very good service . Love the shoes. Will be ordering more before long! Thanks. O. W.”

Helpful Report

Posted 10 years ago

“Excellent service and prices”

Helpful Report

Posted 10 years ago

“Fabulous. The boots I ordered travelled half way around the world in just 8 days. Issue free. I will buy more from Mozimo.”

Helpful Report

Posted 10 years ago

“Good quality shoes with good price”

Helpful Report

Posted 10 years ago

“Excellent, very efficient and quick delivery”

Helpful Report

Posted 10 years ago

“Very good service. Nice helpful lady on the phone answered all queries. Shoes arrived on time and nicely boxed. Shoes a perfect fit.”

Helpful Report

Posted 10 years ago

Mozimo is rated 4.7 based on 1,920 reviews