Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,241 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We booked a car from the new Istanbul airport into the city. I ordered a Honda and was pleasantly surprised that we traveled in a Mercedes luxury van. The driver contacted us via telephone on time and told us we’re to go. We met in the car park and waited about 10 minutes. The driver was very nice and we felt safe, he drove very careful. The same was on our return to the airport from the hotel. The driver was on time and we had a safe journey to the airport.”

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Posted 3 years ago

“DO NOT USE THEM IF YOU ARE IN MEXICO. Horrible horrible customer service. Got stuck in customs and they did not wait for us. When asked they said that drivers only wait 1/2 hour however, when booked they ha don’t mentioned that. Regarding transportation back to the airport for our return flight they were extremely unreliable and did not return phone calls or emails. Horrible customer service.”

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Posted 3 years ago

“I my pick up was scheduled at LAS through expedia. They hid out in the garage, horrible directions to get to them, I had to ask others while they threatened to leave. On the departure that was scheduled I was at TI and they never came inside where the taxis pick up they waited outside by the starbucks. I emailed and could not get people on phone to confirm 4am pick up time. I had to pay another taxi to get my family to the air port on time. When I scheduled them for my daughter, same thing. No shows. Horrible service. Buyer beware.”

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Posted 3 years ago

“George was willing to wait for us, even though our plane was delayed an hour. Very much appreciated. He was a careful driver and very personable. Thank you.”

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Posted 3 years ago

“El conductor educado y puntual. El coche limpísimo. No se puede pedir mas para un trayecto de ida y vuelta Aeropuerto- Hotel. Recomendable.”

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Posted 3 years ago

“Very friendly drivers and the staff at the airport was excellent as well. The vehicle was in pristine condition.”

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Posted 3 years ago

“Great service to find cars for transfers or on hourly basis”

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Posted 3 years ago

“Très bonne prestation. Merci”

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Posted 3 years ago

“I used Mozio on my arrival to D.R. and departure. Both drivers were on time and courteous and vehicles were air conditioned, clean and comfortable. My only complaint is I had to call to confirm my return p/u and the hold time was insane. Maybe try email or text confirmations, but I would still recommend.”

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Posted 3 years ago

“Perfect, eksept that the driver was a little late.”

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Posted 3 years ago

“Drivers are prompt friendly and knowledgeable! Vehicles are clean cool and comfortable! Would definitely use again!”

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Posted 3 years ago

“Best experience ever, professional drivers,. Very puntual, friendly. Won't hesitate recommending moxio to any clients.”

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Posted 3 years ago

“Our driver was wonderful. He communicated with us well and was very patient, our luggage took forever. He had great driving skills which made for a smooth ride.”

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Posted 3 years ago

“Our driver was on time , punctual and very professional. He also had a nice modern clean car.”

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Posted 3 years ago

“The driver was on time,very polite and professional and the vehicle was in like new condition .”

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Posted 3 years ago

“Our driver Steven was amazing. So friendly and knoledgeable about the island. He was a fantastic driver, on time, car was clean, and got us to our resort and back to the airport in a timely manner. Would recommend using this car service to anyone traveling to Jamaica!”

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Posted 3 years ago

“Well the driver was very friendly, helpful and polite, i had an awesome time keep up the Awesome work MOZIO.”

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Posted 3 years ago

“The 4 employees I interacted with are why my experience wasn't a complete disaster. I called when my plane was delayed and the man who answered was so helpful and made me feel 100% confident our ride wouldn't be cancelled. When we arrived at Cancun Airport the man who greeted us was so friendly and kept us up to date because there was a sinkhole and he was having trouble getting us a car. After an hour we got the last ride which was no longer private but shared AND the drivers SUV had a broken rear door so he said he couldn't take all of us and our luggage. After 5 minutes my husband asked why we couldn't just pass it through the back over the seats. Thank god they listened and we were finally on our way. The beer on board was a welcome after a 12 hour saga. I will say that this poor Suburban almost couldn't make it up our hotel driveway. He had to back up 3 times before he had enough power to make it. sad. One week later we waited for our driver and Alberto (I apologize I do not have the other 3 gentlemens names) and he called to day he would be 15 minutes late, great communication. What should have been a one hour trip turned into two. The traffic due to the sinkhole is the blame not Alberto. He was hilarious! He had the beer too which was appreciated with the stress of getting to the airport on time. He was super friendly, kept us talking and relaxed. If I got too quiet he would ask if I was okay and then find a fun song on the radio. I hope we go back and can request him.”

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Posted 3 years ago

“Driver was on time informative and friendly .he texted me prior to pickup each way for smooth pickup”

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Posted 3 years ago

“Bra och billigt”

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Posted 3 years ago

Mozio is rated 4.7 based on 1,241 reviews