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Multiyork Furniture Reviews

3.5 Rating 167 Reviews
60 %
of reviewers recommend Multiyork Furniture
3.5
Based on 167 reviews
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About Multiyork Furniture:

Multiyork design, build and sell quality sofas, armchairs, dining and occasional furniture, all available to buy online or in one of our 58 stores nationwide. Our Winter Sale is now on every sofa, sofa bed, dining set and cabinet. All of our sofas and armchairs are handmade in Thetford, Norfolk and come with a 15-year guarantee, replaceable covers and choice of fabrics.

Phone:

0845 303 7134

Location:

Stephenson House 10 Stephenson Way Thetford
Norfolk
IP24 3RD

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Anonymous
Anonymous  // 01/01/2019
Lovely choice of style and fabrics
Helpful Report
Posted 7 years ago
The lady who served us was extremely helpful and knowledgeable.
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Posted 7 years ago
Dining room chairs are very comfortable and smart looking. They are more grey than I had expected as "grey-blue" was the catalogue colour.
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Posted 7 years ago
Very good service
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Posted 7 years ago
We bought a three piece suite 9 years ago, it still looks good, but the cushions were not as supportive as when new, so we renewed the foam interiors.
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Posted 7 years ago
Good service.Useful ideas.
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Posted 7 years ago
Top quality furniture that keeps its looks & is wonderfully comfortable. Replacement covers & replacement cushions mean that your furniture has a great future. I am an enormous fan of Multiyork.
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Posted 7 years ago
good quality
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Posted 7 years ago
I already own Multiyork furniture so am aware that it is first class, the advice and treatment given in the shop, and the fitting of the loose covers, was equal to the excellent quality of the furniture.
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Posted 7 years ago
Mum and Dad required a small sofa for their new Assisted Living flat and the small Roehampton is perfect. Ciarran and Victoria in the Ipswich Branch recommended the back cushions to be a mixture of feather and foam and they were spot on - just the right amount of support and no plumping worries!
Helpful Report
Posted 7 years ago
Quick efficient service including delivery. Unfortunately despite twice requesting a price for a spare loose cover this has not happened, so after sales service was poor.
Helpful Report
Posted 7 years ago
The delivery was received at the specified time and a couple of weeks earlier than originally estimated. The chair has been manufactured to a high quality.
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Posted 7 years ago
Staff in store very frendly and helpful, great choice of fabrics . Very happy with my furniture.
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Posted 7 years ago
Prompt service, lots of choice. Friendly and helpful staff.
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Posted 7 years ago
The Chichester branch were very eficient and delivered my 0rder on time.
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Posted 7 years ago
We have been used to a good quality product from Multiyork over several years. We recently moved to a new home and required a larger sofa. Having moved from Cambridge to Devon we had to visit Exeter branch to order it. When it arrived the seat cushions were the wrong filling and compared to our 14 years old Garrick sofa looked ten years older. The manager agreed it was the wrong filling ordered and has sent for replacements. The back cushions although the right filling, appear to be under filled and don't sit straight together at the top. As we cannot keep travelling to Exeter, the manager has supplied a returns bag and label and has said a courier will call this week and collect it to return to Thetford. Well it is Friday and still no Courier. Neither could he tell us when they might collect it. For a purchase of over £2000 it is probably the worst service I can recall. A £50 blind we recently ordered online gave exceptional service. Countless tracking emails, and when one arrived dented, an immediate replacement. We wait for some action.
Helpful Report
Posted 7 years ago
An attractive piece of furniture in a good colour at a remarkable price. Very helpful staff.
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Posted 7 years ago
Helpful and informative sales in store. Multi York kept us up to date with sofa order and delivery options. First class delivery service. Our sofa suit is fabulous.
Helpful Report
Posted 7 years ago
Usual excellent quality.
Helpful Report
Posted 7 years ago
The service and quality of the sofa
Helpful Report
Posted 7 years ago
Multiyork Furniture is rated 3.5 based on 167 reviews