MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.59

4.6 Rating 2,690 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my ugg slippers I ordered, they are brand new and so comfortable and they were shipped/delivered very fast! Thank you!”

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Posted 3 years ago

“Oh how I love My Cozy Boots! The selection, variety and pricing are just "my type"......I'm all in!”

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Posted 3 years ago

“Perfect shoe!”

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Posted 3 years ago

“These were exactly the boots I was looking for as a gift for my daughter. All other sources either didn’t have the size or color or couldn’t deliver until after Christmas. All my needs were met.”

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Posted 3 years ago

“I love my boots!”

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Posted 3 years ago

“The boots were nice for my girlfriend and she really liked them and they were delivered on time and before Christmas”

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Posted 3 years ago

“Boots are perfect and it shipped quickly!”

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Posted 3 years ago

“Love this website great quality”

MyCozyBoots 5 star review on 21st December 2021

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Posted 3 years ago

“Good”

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Posted 3 years ago

“Beautiful Ugg boots. Arrived earlier than expected!!”

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Posted 3 years ago

“Great! Brand new Uggs”

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Posted 3 years ago

“I was impressed with the speed between order an delivery. The packaging was superb, sturdy an protective. I love my boots here in Alaska! I’ve already had so many positive questions and comments! They were not inexpensive, but the discounted price and quality of these boots made them more than worth it!!!”

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Posted 3 years ago

“Very good quality just i order wrong size”

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Posted 3 years ago

“Ordered Christmas gift and received the wrong color slippers 10 days before Christmas. I contacted customer service who said I needed to go to returns portal and send the item back and a replacement will arrive as soon as possible. I explained the situation and was even going to pay for the correct pair only to find that it was out of stock. So they sent me the wrong item because the one ordered was out of stock. Instead of notifying me they sent me the wrong item in hopes that i would keep it and pay for it rather than lose the business! Attached is the rude response the customer service responded to me with. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! Every other company having issues has been so great bending over backwards to help customers. Clearly they do not need the business. They have mastered taking advantage of customers during the holidays!”

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Posted 3 years ago

Hello, and I am sorry if you find our response rude. As far as I can see, our customer support agent is apologizing and offering you a prepaid label to return the incorrectly received product. I do believe it is also very much worth noting that you did not include the entire correspondence. Our agent asked you to open a return request so we can provide a return label and as soon as the return is on the way, you will be shipped a replacement in the correct color. Instead, you've started making unreasonable demands to ship you the correct color right away and expedite shipping - all WITHOUT you shipping the wrong product back "until after Christmas". I am sorry, but we are not a charity and not sending goods for free, even if we made a mistake and did our best to correct it. So please, if leaving us a negative review for others to see, do take your time and honesty to tell the full story.

Posted 3 years ago

“Quick shipping and just what I needed and couldn’t find elsewhere!”

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Posted 3 years ago

“Fast delivery.”

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Posted 3 years ago

“Fast delivery and exactly what I ordered!!”

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Posted 3 years ago

“I’ve never heard of the company before but the shoes I wanted were cheaper than any other site I saw them on and I received them faster than expected. I’ll use them again.”

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Posted 3 years ago

“Very good selection of hard to find boots”

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Posted 3 years ago

“Boots came within a few days!”

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Posted 3 years ago

MyCozyBoots is rated 4.6 based on 2,690 reviews