“I would ever recommend to buy from my deal as to return items costed me much as the item I bought or even more , they don’t give a bar code for returns as it’s out of your pocket
I bought Katie’s on here and to get it returned have to pay $15 to return after me paying 12.95 for postage I wouldn’t recommend anyone till they change return process”
“Purchased item. Then wanted to log back in. Unable to. Says is blocked. Customer service in Phillipines says it’s a known problem with no eta for resolution. Unbelievable. How did Woolworths pay $280million for this company.”
“Terrible site,
Unable to track purchased products for 2 days,
As forever customer with Woolies unlimited delivery, thought they would be at least half as good, they should ask AMAZON to send over some basic training.
Their online IT IS THE WORST in OZ 38 hours with no resolution to log in for tracking.
Appears and then vanishes, they again for to log in info.
Matter of fac. Stars 000”
“Product is unusable. Purchased Dreamaker Heated Throw. The material is such poor quality it comes off. It comes off everywhere. Would give zero stars if I could. Junk product. I am a Pensioner and cannot afford to lose money on an unusable product. Thanks for losing my money MyDeal and Dreamaker. I will find more places to put up one star reviews so others will not buy this junk. Shame on you MyDeal and Dreamaker”
“Don't believe with mydeal online. They make me frustrating and upset purchasing. I buy vacuum backpack duo pro 700 big size that time the prices not increase still expensive then small size. When my purchase is coming I still not notice the different type. When I finish use and check the vacuum is working or not that time I notice they send me the other type. And when I check back in online that I order already increase price. That mean they not follow with my order. I feel like they scammed me.. this is not item 50$ ya.. this is about much dollar I spend to you. You must be honest seller.”
“Ordered these for my click rail system. They are just a fraction too big and don't fit. I believe it to be a manufacturing error as I have others that fit. These simply are not fit for purpose. After going backwards and forwards the company wants me to pay for a courier to send them back and will also charge me a 20% restocking fee.
I asked for a pre paid shipping label as I'd like to return them for a refund.
This photo shows my exiting one with the purchased one not able to fully go into the rail.
Such a scam. I do not recommend this company or product.”
“Do not use my deal. They have no security to your private information passwords and payment details. Allow scammers to hack your account. When reported they say does not happen but admit to someone changing password and using the account”
“Ordered article in January Still have not received article in May. My deal blame Australia post but they blame my deal
I now inform my friends and family etc NEVER to order or trust this company”
“If you want to return something, it will be almost impossible. To actually make a return you go around in circles on their customer service portal. You are then told that the 'supplier' may not approve your return. In my case I received a notification that they couldn't confirm when my product would arrive, so I organised something else. I finally found a way to contact them, to cancel the order. They then informed me that even though I contacted them, before the item arrived it was at the discretion of the supplier (isn't that them) if they would accept the return. This process has been set up to discourage you from returning, and as a result I will never return. Amazon are way better. They make it easy, and is why I buy so much that way. Returns are Neve an issue, and they make it very easy. My deal is rubbish. And to be honest the product I got appears to be rubbish as well.”
“Absolute scam, selling electrical products that are illegal in Australia. Our item is faulty, risked burning the house down. My Deal put us on to the "Seller" who then passed us on to someone else, totally ignoring Australian Consumer Law and can see no chance of getting a refund. Claim to be 100% Australian owned and operated but when I rang Woolworths Head Office the only contacts that they could give me were in Manila. So deceptive as well. DO NOT GO NEAR !!”
“Bought a new Samsung phone for around $400. Phone had problems soon. I sent it back to the dealer (Wireless 1 company for My Deal) requesting a refund or replacement. After 1 month of continuous written communication, Wireless 1 still say they need to wait for their company to check the phone. Customers pay $400 & Wireless 1/My Deal give you nothing. Good at manipulating & lying based on customer's trust in Woolworth (My Deal & Woolworth are linked). Very unreliable.”
“Fake products. Informed them and showed but they are still selling the products. I bought tommy hilfiger tops. Spelling mistakes and bad quality with sleepwear written on it with it being a t shirt. There apparently is no complaint department and you are unable to write negative reviews. As soon as I wrote they were fake they gave a refund straight away”
“I have made a few purchases from my deal and all of them have been poor quality...like reject items. The latest being Sheraton luxury 1200 thread sheets that are light as a feather and definitely not 1200 thread count a d the pillow case has torn. Will not buy anything from my deal again.”
“claim tried to deliver at 11:46 am
No doorbell used
No knock on front door
no card in letter box
We are home just a load b/s ,I do not believe attempted delivery just easier to take to local LPO then I have to go and pick up!
Not happy will not use again!”
“Waiting for delivery for ages. Ring customer service as still saying not dispatched after a week. First customer service said it was dispatched two days after and gave code to check. This was nothing like what codes should be and did not work. Rang up second time guy said has not been dispatched. Whole time calling me sir and I'm a female. Told him to stop calling me sir which then was told he didn't. All this time my husband was listening. And plus my phone records. He then continues arguing with me . And then disappears. Do not buy from them as customer service is shocking. So you are by yourself”
“First time ordering; so with the woolworths logo etc thought it would be ok, what a waste of my money purchased birdcage it was so cheaply made, and the add had "quality guaranteed" its rubbish I wouldn't put a bird in it, I'll probably just put it in the bin. Never again will I buy from this site.”
“I received a Glasshouse 3 wick candle that was of poor quality. The wick disappeared a 1/4 way through. A waste of $32. I reported this to gift giver and apparently she also had the same issue!”
