My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you resolved frustration with the issue and very quickly!”

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Posted 7 years ago

“Absolutely. Very professional and very knowledgeable. I thank you for being so patient.”

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Posted 7 years ago

“Hannan was knowledgeable patient . thank you”

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Posted 7 years ago

“Good support by Rajesh Katyura”

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Posted 7 years ago

“all issues were solved”

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Posted 7 years ago

“A very fast and does great job worker for My Support Rajesh Katyura”

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Posted 7 years ago

“very good”

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Posted 7 years ago

“They always quickly resolve any problems that arise.”

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Posted 7 years ago

“The sales person represented himself as a Microsoft employee 3 times during the call, I thought I was being careful, this rep went so far and stated his cleaner tool was exclusive to MS so i let him have access to my computer, again before I allowed that I asked again if he was an employee of MS and he said he could prove that if I would like, I was convinced by his answer so I gave him access BIG BIG mistake, within 7 days all of my email accounts were accessed, I have very sensitive Client info on my computer. This is a complete mess, all bank accounts closed, all passwords changed and I have to buy a new hard drive and replace everything, the phone reps response was refund what I paid LOL they didn't do that. I asked to have a manager call me to notify him of a very deceptive rep, no call back. THIS IS OBVIOUS THAT THE SCAM RUNS DEEP WITHIN THE COMPANY, They have been reports to several federal agencies as well as MS. Beware stay away!!! A scam and I believe much more then that!!!!!!”

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Posted 7 years ago

“They were able to correct my problem very timely and efficiently so I could get back to work quickly.”

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Posted 7 years ago

“It made me very very happy!! I was lost and did not know what to do and your support gave me hope and I just can not find the words to say how I feel now. I will and for sure tell all how this helped and ask that they sign up asap. Again thanks for everything. Also, the person that helped me her name is "SHIKHA DUBEY" SHE IS REALLY THE BEST I HAVE EVER WORKED WITH. Do give her a raise and never let her leave. One regret I didn't get her direct work number but if all is like her your company is great. Thank you Shikha Dubey you are the best!!!”

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Posted 7 years ago

“THEY ARE VERY KNOWLEDGEABLE. ALWAYS CAN CORRECT THE PROBLEM.”

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Posted 7 years ago

“Both technicians were helpful and polite. Although much of the spam problem that existed will have to be deleted each time they pop up. There were sites where it was impossible to "unsubscribe".... I let it be known that these illicit sites were never sought by anyone using our computer.. Thank you for the assistance.”

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Posted 7 years ago

“Raju Sharma Very helpful in getting my computer working again. Ed”

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Posted 7 years ago

“Raju Sharma Was most courteous, competent and pleasant throughout the session! FIVE STARS!”

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Posted 7 years ago

“very good.”

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Posted 7 years ago

“I had three problems and Hannan was able to fix them. I'm happy with the results.”

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Posted 7 years ago

“Mayank is the best technician that I have ever worked with at myphonesupport. You are luck to have him. He has an excellent manner in his approach to the problem.”

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Posted 7 years ago

“Fixed the problem.”

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Posted 7 years ago

“Raju Verma.. very nice, thorough, and complete. Professional”

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Posted 7 years ago

My Phone Support is rated 4.8 based on 3,344 reviews