My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mayank was a life-saver! My computer was not working and my business was stopped. He methodically restored my computer to working condition. He was kind, professional and extremely patient with my limited computer literacy. Thank you ever so much service.”

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Posted 7 years ago

“Sunita, was wonderful!! She was patient and informed. She had all the answers to my questions and solved every problem. She is the best!”

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Posted 7 years ago

“Completely repaired my compter”

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Posted 7 years ago

“""The people were very helpful and frindly”

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Posted 7 years ago

“""HAnnan fixed my problems quickly - and restored my sound. Very diligent! Thank you Hannan! Ira Lieberman”

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Posted 7 years ago

“Robin Raj The technician who assisted me was helpful, skilled in his work and very pleasant. He took care of my problem and answered my questions.”

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Posted 7 years ago

“""Hannan Makes people like me feel safe having someone out there that can resolve our issues on computers that we like knowledge of fixing thank you so very much”

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Posted 7 years ago

“Anish Sharma was very patient, thorough and professional.”

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Posted 7 years ago

“""laptop is much faster now”

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Posted 7 years ago

“Hannan helped me to access treasured family photos & speeded up my computer. Great service!!!”

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Posted 7 years ago

“very professional service”

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Posted 7 years ago

“Rajesh Katyura was very efficient and corrected my printer setting that should have been completed on my last visit to your website. Good man gets a gold star!”

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Posted 7 years ago

“Hannan corrected the problem very quickly very happy.”

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Posted 7 years ago

“Hannan It got rid of an annoying pop up”

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Posted 7 years ago

“Hannan You answered all my questions and gave me as to what you did. i am glad you picked me to assist. No doubt I will drive you bonkers with my stupidity about computers. I highly respect you and your knowledge, and your people skills. I thank you!”

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Posted 7 years ago

“The technician was able to solve my problem that I had spent hours on trying to resolve myself.”

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Posted 7 years ago

“I appreciated Rajesh katyura's patience and his competence.”

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Posted 7 years ago

“The tech, Rajesh Katyura, was very patient is helping to solve my problem. It tool almost 90 minutes and he never gave up! He kept encouraging me telling me he would find and fix this concern. And, he did fix it. Thank You!”

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Posted 7 years ago

“Amritpal Singh Called Back done as per BTTR : yes Customer Available : yes If not Available left Voicemail : NA Necessary Disclaimers : Troubleshooting Steps : > callback the customer for her email issue ... > made changes in outlook account ... > educated her about outlook > req her please check outlook > she said its working fine > delete temp %temp% > prefetch cleanmgr > offered support for google chrome because tier1 tech is report me about chrome issue but she denied ..she said its woirking fine > restart the computer > req her please go and check your computer > customer said its working fine > heat check done > took case closure permission > pitch for plan upgards but she denied > call closed Call transferred department and Name of the Engineer : NA Installed Calling Card : NA Installed MPS app and education given(only for MPS customer's): NA Restart the system after troubleshooting : yes Restart the system another time if customer still have issues with the boot time/Slow PC : NA Uninstalled Troubleshooting Tools : NA Offered/Promised Callback If applicable : NA Captured TIME Zone and BTTR for callback : NA Provided sufficient time for Resolution Confirmation : NA Case Closer Confirmation : yes Upselling Pitch : yes Heat Check Done : yes Used Closing Script as per the process : yes Pasted Chat Logs (if required) : nahone Supporyirst time with”

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Posted 7 years ago

“I would like to praise the excellent customer service and tech support received from Dheeraj Tripuet who understood my problems and resolved them instantly reflecting how knowledgeable he/she is”

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Posted 7 years ago

My Phone Support is rated 4.8 based on 3,344 reviews