My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Canvas , Great Price , Guaranteed Quality”

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Posted 5 years ago

“Great quality canvas. Would use again”

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Posted 5 years ago

“Was made up with my cavans will be using them again”

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Posted 5 years ago

“Fantastic love all the things they did for me very well packed received quickly. Recommend 100% thank you very much Will be using again”

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Posted 5 years ago

“It was amazing”

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Posted 5 years ago

“great quality fast service”

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Posted 5 years ago

“Great quality”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Over joyed with my picture, I love it and hope my daughter will as well. Not happy with the delivery company they use. It was thrown in a garden on another street, they didn't even bother to knock on the door. Luckily it wasn't raining. If it had been it would have been ruined.”

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Posted 5 years ago

“Really quick and efficient service...highly recommended”

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Posted 5 years ago

“Haven't received it yet. Order status says it's been delivered to a post office, but wont tell we which one, and I have had no card to pick it up. Seems like I'm just not going to receive it, although they seem happy to take my money. Wont use them again.”

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Posted 5 years ago

“Fantastic service, reasonable prices thanks to the offer in place. Came in just under a week, fabulous canvases!!! Delighted consumer A********”

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Posted 5 years ago

“Excellent quality and price with fast delivery, highly recommend this company for your prints.”

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Posted 5 years ago

“Fantastic quality & service”

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Posted 5 years ago

“I firstly find it strange that all I can find are fab reviews on your site, given my experience! I ordered an aluminium picture similar to which I have previously and successfully ordered online from other companies but yours was delivered very significantly damaged. I photographed the damage and contacted my-pictures by email and by phone to advise and evidenced the unsuitable product. I also advised you on several occasions that, as this was an anniversary gift the date for gifting had expired so I required a refund and not a replacement!.... I then had to quickly go and buy an alternative gift for the significant event! I therefore did not want a replacement which I advised you of on several occasions. Next email I received said they would not refund ...as a replacement was on the way. I was wholly disappointed and found this totally unacceptable as I had made it clear this was no longer an option!. I require a full refund as requested on several occasions as the fault lies with you. I Would not recommend your company and would never use you again personally! I will be adding this review to other related sites unless my-picture does the right thing and refund me .... as you should ... for the damaged product you delivered. I will not accept delivery of the unwanted replacement.”

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Posted 5 years ago

“Excellent service...easy to order...quick to deliver... quality product”

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Posted 5 years ago

“Extremely happy will buy from you again thank you so much”

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Posted 5 years ago

“Extremely happy thank you so much”

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Posted 5 years ago

“Amazing frame! Amazing service!”

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Posted 5 years ago

“it was too small for the initial stated price”

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Posted 5 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews