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My-Picture.co.uk Reviews

4.6 Rating 4,490 Reviews
90 %
of reviewers recommend My-Picture.co.uk
4.6
Based on 4,490 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult

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Picture arrived quickly and is good quality would highly recommend
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Posted 4 years ago
Perfect size and speed to produce stunning landscape picture.
My-Picture.co.uk 5 star review on 27th August 2020
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Posted 4 years ago
Very happy with all my orders..... Eady to order, good contact before delivery, well packagedand lovely pictures true to original photo.
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Posted 4 years ago
Was absolutely over the moon with my picture it was a surprise for.my son as we recently lost our dog and I wanted to give my son a surprise picture of her and I wasn't expecting it to be as good and well worth the money will.be using you again very soon thank you so much
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Posted 4 years ago
The image quality is really bad They do nothing to alert you of this I normally use pic fair. But as these had such a good offer I ordered from them Major disappointment And a rip off Avoid at all costs I'm a photographer And if I sent images out this bad I wouldn't expect payment
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Posted 4 years ago
We have had a terrible experience with this company. Firstly, we ordered a photo of the family and after two weeks (which I recall was longer than expected) we received a photo which was not of our family... It was also a terrible quality, really saturated image on very cheap plastic. Having initially contacted Mypicture about this, they very unhelpfully informed us that, since they operate in Germany and therefore abide by German laws on custom made goods (I still question how this is legitimate, when we bought from the UK site and therefore I would imagine that we have UK customer rights), we were ineligible for a refund. They would, however happily send us another photo (hopefully of our own family....?). Another two weeks has gone by and they have sent us the replacement. Thankfully it is of our family (they have, at least, managed to get that right), however again the quality is terrible. It's oversaturated, off-centre and again printed on plastic that's so cheap it looks like it will snap in two if we try and pin it to the wall (although maybe that would be a good outlet for my anger...). We are trying again to complain, but whatever the outcome I would strongly advise against using these guys. It's the kind of company which is probably great if all goes well but as soon as something goes wrong, you're completely on your own. I refuse to pay so much to receive such a terrible quality item and suffer such awful customer service - I'd advise you don't either.
My-Picture.co.uk 1 star review on 25th August 2020
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Posted 4 years ago
This is the second picture I have ordered from My-Picture and each time the service has been excellent and the quality exceptional. Also, the price for something of such quality is amazing. I fully recommend them to anyone. Go on, give them a try. You won’t be disappointed!
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Posted 4 years ago
Very happy with my canvas. Service excellent, very quick delivery. Price is amazing. Would highly recommend to everyone.
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Posted 4 years ago
So easy to use and delivery exceeded timescales. Will definitely use again.
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Posted 4 years ago
Efficient easy to use app, items supplied to a professional standard.I will use this company again.
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Posted 4 years ago
Really happy with my canvas picture. It is very high quality. Arrived very quickly. Thank you.
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Posted 4 years ago
Excellent service, on time and great quality products.
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Posted 4 years ago
Fantastic service as always love my canvas !
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Posted 4 years ago
Great photo to canvas, super price live it thanjs
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Posted 4 years ago
Excellent service , very happy with my canvases only negative was the delivery time from when posted to actually receiving them .
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Posted 4 years ago
Didn’t receive it been emailing for ages yet no response
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Posted 4 years ago
Very happy with my purchase, good quality.
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Posted 4 years ago
Great quality, value for money, delivery took a whilst but due to COVID and coming from Germany you have got to accept that. Will be coming back for more presents.
My-Picture.co.uk 5 star review on 20th August 2020
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Posted 4 years ago
As always very happy with my canvas. Prompt service and very good quality. Thank you
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Posted 4 years ago
Quality service and products
My-Picture.co.uk 5 star review on 20th August 2020
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Posted 4 years ago
My-Picture.co.uk is rated 4.6 based on 4,490 reviews