My-Picture.co.uk Reviews

Name: My-Picture.co.uk
Rating: 4.60

4.6 Rating 4,490 Reviews

90 %

of reviewers recommend My-Picture.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 4,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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My-Picture.co.uk 1 star review on 23rd October 2024

247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to have my beloved cat of 14yrs put to sleep and My-Picture has captured her beautifully on the cushion, I can’t put into words how beautiful the cushion is and it has pride of place on my sofa. Well done My-Picture and I would highly recommend you to anyone, Thankyou”

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Posted 5 years ago

“have got five now and they are all lovely pictures”

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Posted 5 years ago

“Have ordered twice now and both pictures are absolutely beautiful top ckass service!”

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Posted 5 years ago

“Lovely blanket high quality highly recommended”

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Posted 5 years ago

“Great service my blanket is fantastic, have used there service before and I am very pleased with my purchase”

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Posted 5 years ago

“It was my third order from My-Picture and my first on canvas. It was great as expected and so reasonably priced.”

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Posted 5 years ago

“kept me up to date on delivery and the canvas turned out amazing!!”

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Posted 5 years ago

“Good quality picture and very fast delivery! Will be using again.”

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Posted 5 years ago

“I was sent the complete wrong order by my-picture. I informed them of this, they assured me they were sending the correct order, which I still haven’t received and the occasion has now passed. My-picture customer service team are boarder line harassing me to provide them with a date that they can pick up the ‘incorrect’ order from me. I have told them multiple times that I work weekdays (as many do obviously!) so they can only pick up at weekends. Which they can’t do - of-course, but somehow they are making their wronged customer responsible for a date of a pick-up which fits into their schedule. I find it extremely unprofessional that they expect the customer to go out of their way to provide an opportunity for them to rectify their mistake. Other than the harassment from their customer service team (particularly Edgar), I have not received any compensation for their extremely incorrect and now extremely late order. Finally, DO NOT USE MY-PICTURE, terrible service from start to finish.”

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Posted 5 years ago

“Great quality, great price”

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Posted 5 years ago

“Arrived on time, packaged well. Very happy, would buy again.”

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Posted 5 years ago

“Fast service and high quality canvases at cheap prices. Would highly recommend”

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Posted 5 years ago

“Excellent service canvas was exactly what I wanted. Great price will order again”

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Posted 5 years ago

“Extremely pleased from ordering and delivery, would definitely use this company again.”

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Posted 5 years ago

“Again, another fantastic result. After a number of previous orders that have been spot on this recent order did not fail to deliver. Great service in terms of ease of order, despatch time rapid and delivery as stated. Would highly recommend!!”

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Posted 5 years ago

“I had a wedding photo of my Son and Daughter in law framed my this company and what a beautiful job they did I was over the moon when it arrived and would definitely recommend them”

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Posted 5 years ago

“The original picture of my dog was an old one from an SLR camera which I had scanned. I used My-picture's recommendation for size of canvas, and am very pleased with the clarity and how true to the original colours this portrait has turned out. Price was excellent as well! This is my second dog-portrait canvas with this company, and I highly recommend them.”

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Posted 5 years ago

“Great picture had 3 altogether and all great quality great price Also had a cushion and the zip was broken replaced no issue Would recommend A*”

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Posted 5 years ago

“Second time I have used My-Picture for my canvas prints and cannot complain about anything. Pictures look amazing, delivery is fast as well. Price is superb for large prints, would be hard to find the quality for the price elsewhere. Will definitely be using them again. Definitely recommend them.”

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Posted 5 years ago

“Very good quality”

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Posted 5 years ago

My-Picture.co.uk is rated 4.6 based on 4,490 reviews