My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,404 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 12th February 2025

Emma

My Food Bag 5 star review on 11th February 2025

Merelyn

My Food Bag 5 star review on 10th February 2025

Michelle

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my food bag for taking the stress out of deciding what is for dinner and being able to enjoy a variety of dishes that I never thought I would be able cook. They are simple to prepare and taste amazing!!”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 4 years ago

“Love the recipes. Have bought fresh start and the gourmet bag. Flavoursome, practical and give you great ideas and inspiration. I impress friends and pretend they're my own creations. Everyone's a winner.”

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(My Gourmet (4 Nights For 2)) - Posted 4 years ago

“Love the idea that a bag of food gets delivered every week with recipes. BUT the white fish is usually old and smells terrible, i usually end up throwing this out. Would be great to get salmon instead or the option for another meat meal. The meals take way longer to cook than the recipe. The sauces are usually super nice. 50/50 are whether or not the recipe is nice. Would be great to have an option to pick what you want.”

Helpful Report

(My Classic (5 Meals For 1)) - Posted 4 years ago

Hi Kate, Thanks so much for your feedback, we will pass this onto our development kitchen! We have had a lot of similar feedback from foodies wanting to pick their own recipes each week, so we are excited to say we will be bringing back our My Choice range as soon as possible! We will email you once this is available :) Kindest, Mel Mozzarella

Posted 4 years ago

“After getting the wrong delivery this Monday and the nightmare it took to get in touch with someone to rectify I was told there was a my food bag fit left and wld b sent to me as a replacement Tuesday. I got an email confirming this too. Tuesday came and went but assumed as I am Far North I cld expect it Wednesday. I called 10am that morning to follow up as no notification that it had bee sent and was told it was definitely enroute and shld b to me by 11.30am and to call if not ther by 12pmish. I waited till just before 1pm to call and follow up to be told that if I hadnt got it Tuesday then they doubted if it was coming at all. Sure enough they were right. I am to b credited and given a 30% discount on next order which I appreciate but is very Mickey mouse and it was said that there were issue with NZ Post but Mondays issues were solely with My Food Bag. They gave me the wrong order it was delivered no problems.”

Helpful Report

(Fresh Start Fit (4 Nights For 2)) - Posted 4 years ago

Hi Ula, Firstly we are so sorry for the experience you have had this week, not only with your delivery being incorrect, but then not receiving the correct box at all! We can only imagine your frustration and to be honest we would feel exactly the same. We have our operations team following up these issues, with our depot and with NZ post so we can be sure we won't have these issues moving forward. Thank you very much for this feedback and we hope to make this up to you in future. Kindest, Mel Mozzarella

Posted 4 years ago

“I started My Food Bag a while ago and am loving it! Great, easy to make, healthy meals. I’m becoming a better cook as well which is an added bonus :) I really enjoy the variety and not having to think about what I’m making. From a My Food Bag convert.”

Helpful Report

(Fresh Start (5 Meals For 1)) - Posted 4 years ago

“I was hesitant to try My Food Bag to start off with as I figured it would be cheaper to shop myself but a discount code (and a few extra kgs) was enough to give The ‘Fresh Start’ bag a go. We haven’t looked back. It provides interesting and yummy recipes that we would have never considered before and really expanded our views on different types of foods available. Getting the exact portion more or less is handy too so there isn’t much wastage which would naturally happen when we shopped ourselves. The flexibility is key for us as we work variable hours so when we have a few nights missed of the bag we can just jump on and skip the next week so we don’t end up with too much. Only downside for me is at the time of writing this the Fresh Start isn’t changeable and as I don’t eat seafood it means one of the five meals I skip the fish/prawns but I still eat the rest... basically just a vegetarian for a night! In terms of assisting weight loss we have found that using the Fresh Start bag combined of course with self restraint, has given us a gradual weight loss whilst not leaving us hungry/hangry. If you haven’t tried it, do. It takes the guess work out of “what’s for dinner” and is easy peasy. My partner now thinks he’s such a whizz in the kitchen I don’t have to cook as much!”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“Easy menus and meals quick to prepare”

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(My Classic (4 Nights For 2)) - Posted 4 years ago

“Nice easy dinners that taste great”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 4 years ago

“Really enjoying My Food Bag, the meals are delicious and I'm learning some new ideas and ways to cook different foods. Love it!”

Helpful Report

(My Gourmet (4 Nights For 2)) - Posted 4 years ago

“I just love the fact that for 5 nights a week I’m getting a healthy low cal meal and I don’t have to think about what I need to cook. The communication is fantastic, meals are superb, delivery is precise and I wish I had done this years ago..... plus I’ve lost 13.6kgs in the process .... yay”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“We get the gluten free box and it’s so convenient for us! We both finish work late and lose motivation to cook yummy food so this is perfect for us. We get new meals for the work week, they’re delicious, easy to follow and We think it’s great value for what you get (as it is enough for our dinner and lunch the next day).”

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(My Gluten Free (5 Nights For 4)) - Posted 4 years ago

“Love all the lovely flavours. And not having to think what to cook. Certainly keeps my brain active though and sometimes I get it wrong. Lol.”

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(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“I have really enjoyed these meals over the past few weeks. They have all been delicious and pretty simple to make. I love the range of meals available, all the different flavours and meats that you use. It has kept me away from the supermarket too, which has been ideal!”

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(My Classic (4 Nights For 2)) - Posted 4 years ago

“I can hand on heart say that MFB has made it possible for us to move to a plant based diet effortlessly. Opening our eyes to what we can add to our diet rather than yearning for the old items we are leaving out. We also appreciate the time we get back by no longer having to search the web for nutritionally balanced meals and trawling up and down the aisles in the supermarket - MFB does all the hard work for you!”

Helpful Report

(My Plant Based Bag (4 Nights For 4)) - Posted 4 years ago

“A really great meal option for quick healthy meals. I have made the recipes over again throughout the years, they are that good! It's also much more cost effective than getting takeaways constantly. I always get excited about the quality of the food and am glad to be supporting local NZ businesses!”

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(My Classic (4 Nights For 2)) - Posted 4 years ago

“My Food Bag has delivered on the promise of providing fresh, seasonal food which is easy to prep and fun to cook. During this lockdown we have loved having regular deliveries of goodness to our front door. My daughter loves to cook with me, so it has been amazing whanau time as well. My Food Bag makes dinner a time to unwind and relax together...most important!”

Helpful Report

(Fresh Start (5 Nights For 2)) - Posted 4 years ago

“We've really valued the ease and nutrition of MY Food Bag in two situations in the last 18 months, firstly during a period of cancer treatment for my husband and secondly during COVID 19 lockdown. In both cases having a box of food and recipes delivered weekly to the doorstep greatly reduced my personal stress in needing to provide nutritious and varied meals to our family of 4. Both my children (aged 12 and 6yrs) have taken on a cooking night each which has been a real joy in times of increased anxiety for us all. The only change I would like to see is less meat based in the family and classic meals. Our ideal would be a week of meals that had: 1 fish, 1 chicken, 1 vegetarian, 1 beef and 1 other (bacon, lamb, schnitzel, etc). Huge thanks for you My Food Box -I've recently recommended your service to my Mum and now she has joined up too. Emily (Nelson)”

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(My Family (5 Nights For 4)) - Posted 4 years ago

“Sometimes items are not put into box, it feels like there is quite bit of rubbish with the food bag, i find it very convenient it gets delivered to the door also its nice to not have to think about cooking”

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(My Classic (4 Nights For 2)) - Posted 4 years ago

Hi Nora, Thanks for taking the time to pop us a review. Reducing the use of plastic is really important to us, we have a team who is dedicated to finding ways to use reduce our use of plastic, and we try to choose compostable and recyclable plastics as much as possible where possible! We are sorry to hear that you have noticed missing items in your box. Feel free to send us an email or Facebook PM with the email address linked to your account and let us know the items you have had missing, we are happy to compensate you for these! Once again, thanks for taking the time to give us a review :) -Angie Acai

Posted 4 years ago

“Sometimes items are not put into box”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 4 years ago

“Found the meals varied and fresh. Very good ingredients Found that the meals are a bit spicy for us so we will try out the gourmet meals to compare. Had only one missing item which was in our second food bag in 2019 and apart from two broken items in this weeks delivery 26 April (outside box was not damaged) we wish to continue for the moment”

Helpful Report

(My Classic (4 Nights For 2)) - Posted 4 years ago

My Food Bag is rated 4.7 based on 4,404 reviews