My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regularly have quality control issues - meat leaking through bags, open packets etc. Even after being placed on a "quality control" list of boxes to be checked thoroughly we have still had an open packet. Such a shame as Bargain Box is so affordable and the meals are great.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 1 year ago

Thanks for taking the time to share your feedback, Emily! We really appreciate it. At My Food Bag, our top priority is providing customers with a great experience. We're sorry to hear that we have recently let you down in this regard and want to make it up to you, so in case you haven't reached out to our team please do. We hope to hear from you again soon! - The Bargain Box Buddies

Posted 1 year ago

“Best thing we have done. It has taken all the pressure out of our week trying to juggle full time work & full time high school students & sports. It is so easy. Plus, the amount of vege we are eating has improved hugely as being so busy before signing up we would struggle to get a decent amount of veges in. With my food bag a huge focus is on vege & the unhealthy 'convenience' foods & recipes have disappeared. Loving it. Win win.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you so much for the 5-star rating of Bargain Box, Raewynn! We're delighted to hear that Bargain Box is helping to take the pressure off for your family. So glad you're loving it as much as we are - it's a win-win indeed. - The Bargain Box

Posted 1 year ago

“Fresh ingredients for the Delicious recipies delivered to the door , brilliant. Gets me cooking recipies i would not normally try and eating a lot better aswell.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

Thank you so much, Kyle! I'm so glad you’ve enjoyed the delicious recipes, fresh ingredients and convenience that Bargain Box has to offer. We strive to make cooking meals a pleasure for everyone and it’s wonderful to hear that you’ve been able to discover new recipes and eat healthily with our service. Thanks for the 5 star rating! - The Bargain Box Buddies

Posted 1 year ago

“Love the meals, so convenient and fresh.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

Thank you, Kayley, for your review. It means a lot to us at My Food Bag. We are so glad to hear you love our meals and find them convenient and fresh! - The Bargain Box Buddies

Posted 1 year ago

“Really enjoying our bargain box! Lots of variety which is great. Everything is easy to make and delicious! No complaints, would recommend.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you so much for your 5-star rating, Anthony! We are so pleased to hear that you and your family are really enjoying our bargain box - the variety is definitely one of our favorite things about it! We're so glad to hear that everything has been easy to make and delicious - thank you for your kind feedback! - The Bargain Box Buddies

Posted 1 year ago

“Always plenty of fresh veggies and a good mix of recipes.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 1 year ago

Thank you so much Catherine for your 5 star rating of My Food Bag! We are so glad that you are enjoying all the fresh veggies and the great variety of recipes! - The Bargain Box Buddies

Posted 1 year ago

“Great to be able just get the ingredients out of the box and have a delicious satisfying meal in no time”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

“The recipes are pretty good however sometimes the best before dates put a lot of pressure on the order and dates you must cook the meals. Sometimes even the vegetables are not surviving 3-4 days when we get the 5 night bag which is very disappointing. I like the communication and the app however and the recipes are a good variety.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

“Getting bargain box has been so helpful for me. I have struggled so much previously with the mental energy it can take to decide what to cook and then have to deal with the supermarket. I love that I don’t have to worry about that as much as more!”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

Thanks for you rating Natalie! We're delighted to hear that Getting Bargain Box has been so helpful in your dinner planning. We hope we can continue providing top notch meals to your door! - The Bargain Box Buddies

Posted 1 year ago

“Convenient, easy and quick recipes. Love My Food Bag and how it’s made everyday life so much easier. Thank you!”

Helpful Report

(My Choice (4 Nights For 4)) - Posted 1 year ago

Thank you so much, Aggie, for the 5-star rating! We're pleased to know that you find our convenient, easy, and quick recipes so helpful in making everyday life easier. We appreciate your kind words and support! - The My Food Bag Foodies

Posted 1 year ago

“The food is good and choice of recipes is great. Would love a few more ways to make meal prep more efficient (most recipes have grated carrot/grated cheese/peel potatoes) which add heavily to time. Service is bad. I’ve had very slow and unhelpful response from customer service team. I hated the way that their surnames I dealt with were all food! It felt very patronising. I am still waiting for a manager to follow up a problem I had about 3 weeks after the admin team failed. I also signed up to get the free game chips and dip but that never came. I referred a friend who signed up but the credit never came. Things like this is a big put off and I will look at other food companies for the future. Sad as I do like your recipes! Your survey below doesn’t give all options. I used the contact form on your website initially. They took several days to reply (but not over a week) but there is no option below for that.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Hi C! We're sorry that your recent experiences with us have not been to the standard that is expected from our Customer Love Team. Please assure that we take all our feedback very seriously and will be passing it onto them to improve our services moving forward. - The Bargain Box Buddies

Posted 1 year ago

“My family enjoys the meals and the flavours are great”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thanks Melissa for your 5-star rating of Bargain Box! we're glad to hear that you and your family enjoy the meals and the flavours. Thank you for your support. - Bargain Box Buddies

Posted 1 year ago

“We really enjoy getting the bargain box each week. It means we always have fresh food and don’t have to plan meals for the week coming. Plus we order extra meals to have enough for lunch that next day too because the meals are so good why would we eat them only once!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 1 year ago

Thank you Katie for your 5-star rating of My Food Bag! We're delighted to hear that you enjoy the bargain box every week and find it so convenient. We appreciate you taking the time to share your experience and we're thrilled that you enjoy the meals enough to have them again the next day! - Bargain Box Buddies

Posted 1 year ago

“Amazing for me since I don’t have the time or energy to plan meals for the week and good price too.”

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Thank you, Lily for your 4-star rating of My Food Bag! I'm so glad you find it amazing and saves you lots of time while being affordable. We appreciate your kind words and feedback! - Bargain Box Buddies

Posted 1 year ago

“I’m very happy with all aspects of My Food Bag, I cant recommend them enough. Delicious, healthy & nutritious meals that also offer a lot of variety. Ingredients have all been top quality and delivered on time every week with great communication. Makes dinner time a breeze with recipes I would never think of and with easy to follow instructions. Very happy! Thanks My Food Bag!”

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 1 year ago

Thank you so much Matt for your kind words and 5-star rating! It really means a lot to us that you are enjoying our delicious, healthy & nutritious meals along with the variety of recipes we offer. We are also really glad that you found our ingredients to be top quality and your deliveries to be arriving on time. We strive to make dinner time a breeze and we are delighted that you have been so satisfied with our services. Thanks again for the fantastic review! - The Fresh Start Experts

Posted 1 year ago

“Yes, what I order now, works well for me. The only meal I did not enjoy was the coleslaw, In lettuce cups. Firstly the lettuce should be the old fashioned Iceberg lettuce, coleslaw was dry. As this review is still here, I will add to it. This week, I did not receive the receipe, for the ingredients,which include, mince sliced carrots.”

Helpful Report

(Fresh Start Choice (3 Nights For 1)) - Posted 1 year ago

Thank you for your 4-star rating, Mary! We appreciate your feedback and glad that you generally enjoyed our meals. We truly value your opinion and are continuously striving for improvement to create the best meals for our customers. We are sorry that the coleslaw lettuce cups did not meet your expectations, we will make sure to inform the wider team about this. Once again, many thanks for your feedback. - The Fresh Start Experts

Posted 1 year ago

“My husband and I are absolutely blown away with Bargain Box and the ease that it has created for the two of us. He cooks dinner often, and does this while enjoying a beer and a chat. It’s been MASSIVELY beneficial for our budgets leading into having our first baby, and the ease of it has just been incredible. Thank you so much Bargain Box for being so easy!!!!”

My Food Bag 5 star review on 1st November 2023

Helpful Report

(Bargain Box (5 Nights For 2)) - Posted 1 year ago

Thank you so much for the 5-star rating, Tash! We are so glad that you love Bargain Box as much as we do. We hope to continue to share the love through all delicious meals delivered to your doorstep. Thank you again for your enjoyment and support of Bargain Box! - Bargain Box Buddies

Posted 1 year ago

“Suits our lifestyle very well. Makes decision-making for meals easy, and the range of recepies is fabulous.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 1 year ago

Thank you so much for the 5-star rating, Alan! We are glad to hear that Bargain Box suits your lifestyle and makes choosing meals easier for you. We appreciate your support and for sharing the love. - Bargain Box Buddies.

Posted 1 year ago

“The 2 person box is excellent value as i usually get 3 meals from each portion, and if I have some extra vegetables can often stretch to 4 meals. Love the variety of the Asian inspired recipes.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 1 year ago

Thank you so much, Rachel, for your excellent 5-star rating of My Food Bag! We are so glad you are enjoying all our recipes! We aim to provide our customers with great value and variety and it's wonderful to hear you can stretch it to four meals! We really appreciate your kind words. Thank you again for your support and love! - The My Food Bag Foodies

Posted 1 year ago

“Good choices each delivery and love wondering what is on the menu each time. Certainly eating meals I would not have made before! Now love Bok Choy!”

Helpful Report

(Fresh Start Choice (3 Nights For 1)) - Posted 1 year ago

Thank you so much for the 5-star rating of Fresh Start Choice! I'm so glad that you're taking advantage of the good choices each delivery and that you are enjoying discovering new meals. We really appreciate your enthusiasm over the Bok Choy! - The Fresh Start Experts

Posted 1 year ago

My Food Bag is rated 4.7 based on 4,270 reviews