My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.66

4.7 Rating 4,270 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 27th March 2024

Vicky

My Food Bag 5 star review on 11th March 2024

Dylan

My Food Bag 5 star review on 10th January 2024

Elizabeth

My Food Bag 5 star review on 3rd January 2024

Rechelle

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety of tasty recipes with clear instructions. Overall, products included are fresh and good quality. On three occasions the delivery has been left on its side resulting in damaged product (eggs broken etc) it seems the box is carried by one handle vertically. At times the leafy products become wilted prior to use by date and best before dates on proteins (in particular poultry) are short. I raised this with customer care and was advised to put product in the freezer. Whilst I accept this suggestion may be necessary for fish products not being consumed early on, I do not care to freeze proteins and am able to purchase such products at the supermarket with dates that allow just refrigeration prior to consumption. Thank you for the opportunity to give feedback.”

Helpful Report

(My Choice (5 Nights For 2)) - Posted 2 years ago

“Have really enjoyed getting My Food Bag for the past three months now. It really takes the hassle out of thinking about what to cook for dinner. The produce is always fresh and the recipes are interesting and easy-to-follow. The customer love team are also friendly and helpful. Keep up the great work, MFB! I’d highly recommend.”

Helpful Report

(Fresh Start Choice (4 Nights For 2)) - Posted 2 years ago

“Meals are great - most full of veg so feel relatively healthy for a family with two growing kids. Not all meals work out and are delicious, but on the whole, they're quite good. At times, we look at the ingredients for a meal and question whether or not we could have bought the ingredients ourselves for half the price (which I imagine we could), but the convenience of not thinking about menus, ingredients and delivery does mean we keep ordering. Some recipes call for a lot of home staples, meaning there seem to be only a handful of ingredients supplied. In those moments I question value for money in particular. Would love to see less waste in the packaging - so many ice packs and plastic and paper and a big box to deal with each week - are there more environmentally-friendly options? Overall, we're happy but I'm not yet convinced we'll continue long-term.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 years ago

Hi Angela, thanks for taking the time to leave us a review! We're so pleased we can help deliver you some deliciously healthy and convenient meals each week. We're always looking for ways to reduce our environmental impact and will be sure to pass on your feedback around this :) - The Bargain Box Foodies

Posted 2 years ago

“I really appreciate having everything there to make a meal. I don’t have to even think about it during the week when I am busy with work and everything else”

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(Fresh Start Choice (5 Nights For 4)) - Posted 2 years ago

Kia ora Louise, thanks for the review! We're so glad we can help take the thought and planning out of dinner time for those busy days :) - The My Food Bag Foodies

Posted 2 years ago

“Delicious meals and so convenient.”

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(Bargain Box (3 Nights For 2)) - Posted 2 years ago

Kia ora Lorilei, so happy to hear you're enjoying your Bargain Box! Thanks for the awesome review :) - The Bargain Box Foodies

Posted 2 years ago

“I love the meals and different flavours I’ve tried different places but this is my favourite and have stuck with them for the last 3 months but I will say I’m not always happy with the quantity of meat for family of 6 and the fresh produce has not always been fresh and the delivery service my boxes are usually damaged causing damage to veges like tomatoes and onions and lettuce usually arrives brown bar a few occasions”

Helpful Report

(Bargain Box (5 Nights For 6)) - Posted 2 years ago

Kia ora Michael, thanks for your review! Glad to hear that you have loved the meals for the most part!! Apologies if there have been any quality issues, we do pride ourselves on high-quality ingredients. If you ever have any issues please do let us know as it is super important that we follow this up with our team to improve moving forwards :) -Jess Couscous

Posted 2 years ago

“Having had two weeks of no food bag meals over the Christmas break I can’t tell you how wonderful it was to enjoy our meals again instead of the boring meat potato and two veg that I always dish up when I have to plan our own meals. It’s not just the delish flavours or quick prep/cook time it’s the feeling of eating really good nutritious food Thanks My Food Bag you really have changed dinner time for the better in our household .”

Helpful Report

(My Choice (4 Nights For 2)) - Posted 2 years ago

Hi Catherine! It is so lovely to hear we are making a positive difference to your mealtimes. Simple, healthy and flavourful meals are what we are all about :) -Dan Dijon

Posted 2 years ago

“MFB takes all the stress out of meal preparation and grocery shopping - I love that I don’t have to think about what meals I’m going to make day in and day out! The variety in meals is awesome and the food always tastes delicious. Absolutely worth purchasing!”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 years ago

Hi Jess, so great to hear we are making mealtimes that much easier for you :) Happy cooking for the week ahead! -Dan Dijon

Posted 2 years ago

“Heaps of yummy fresh veges and easy to follow directions. Good flavours.”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 2 years ago

Hi Hannah, Great to hear you are enjoying the flavors and freshness of your meals! Thanks for your kind words :) -Dan Dijon

Posted 2 years ago

“My Food Bag has been pretty great since we moved from another food delivery company. There has been a few minor issues but the Customer Love team has resolved them efficiently. Produce is great, recipes are delicious and makes dinner so much easier!”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 2 years ago

Hi Taylor, it's awesome to hear we are making dinner time easier for you each week :) Happy cooking for the week ahead! -Dan Dijon

Posted 2 years ago

“Nice to try different tastes and ways of cooking. Also good to know I have dinner sorted for Monday to Friday. Would be great if it would cater to rural delivery and my gluten free food bag would have flexible amount of meals/people to reduce food wastage. Fresh produce and meat. Packaging/transport at times can damage some goods on arrival usually the vegetables.”

Helpful Report

(My Gluten Free (5 Nights For 4)) - Posted 2 years ago

Hi Lisa, great to hear we are making weekly meals that little bit easier for you :) We will make sure to pass your feedback around the GF Food Bag to our development team! -Dan Dijon

Posted 2 years ago

“Your product is outstanding. The consistency of fresh delicious healthy food delivered each week never fails to meet expectations. Thank you so much”

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(My Choice (3 Nights For 2)) - Posted 2 years ago

Hi Christine, thank you for your kind words :) Happy cooking for the week ahead! -Dan Dijon

Posted 2 years ago

“During lockdown, it was getting harder to go grocery shopping and cook well with low moral 😓 We chose My Food Bag ultimately for the first discount, convenience and to help us eat healthily. We have been thoroughly enjoying making the meals and trying to plate them, felt like a restaurant dinner every night 😁 We have had a few ingredients not show up/damaged (1 or 2) but customer service has always been understanding and prompt to reimburse us with credit. We happily pay for My Food Box for peace of mind, low food wastage and lockdown weightloss 😂.”

My Food Bag 5 star review on 4th January 2022

Helpful Report

(Fresh Start Choice (5 Nights For 4)) - Posted 2 years ago

Hi Justice :) We are loving your plating skills, this looks amazing! Thanks for your kind words. -Dan Dijon

Posted 2 years ago

“Life-changing! Beautiful food and easy-to-follow recipes.”

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(My Choice (5 Nights For 2)) - Posted 2 years ago

Thanks Yshma! Great to hear you are enjoying the simplicity and deliciousness of your meals :) Happy cooking for the week ahead! -Dan Dijon

Posted 2 years ago

“So easy and takes away the ‘what shall we have for dinner’ we have seem noticeable health benefits.. thank you.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 years ago

Thank you so much for your review Deb. We are so happy to hear that we are taking away the dinner time stress and you are enjoying your delicious meal options. -The My Food Bag Foodies

Posted 2 years ago

“I love not having to decide what to cook every night and the kids are loving all the new flavours”

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(My Choice (4 Nights For 4)) - Posted 2 years ago

Hi Amy, we love that we are making dinner time easy and delicious for your family! Thank you for your kind words. -The My Food Bag Foodies

Posted 2 years ago

“We love receiving My Food Bags each week! The fresh, healthy ingredients and quick, innovative recipes are a step up from the norm. Sourcing nutritional and delicious meals is not always easy as a vegetarian, but we have found what we need with My Food Bag.”

Helpful Report

(My Veggie (3 Nights For 4)) - Posted 2 years ago

Hi Kiri, thank you for your review. We love to hear you are enjoying our tasty and nutritious meals! -The My Food Bag Foodies

Posted 2 years ago

“Overall I find My Food Bag pretty good. There is plenty of food even though I am getting the Fresh Start option and it has relieved a lot of stress around meal planning. The one issue I have is the accuracy of the packing. Almost every delivery has something missing. This could be spices, vegetables and even the recipe cards which meant I had to find the recipes and print them out. If you could sort out this issue then My Food Bag would be great!”

Helpful Report

(Fresh Start Choice (4 Nights For 4)) - Posted 2 years ago

Kia ora Joanne, thanks so much for leaving us a review! We are so pleased to hear you've been enjoying your Fresh Start Choice bag but are also very sorry to hear you've had a few ongoing issues with some missing items! All our bags are hand picked meaning they can be subject to some human error, but as a service based on convenience this is truly something we want to get right. We really appreciate you letting us know and we will continue to do what we can to improve our processes. If you haven't already reached out to our Customer Love team, please do get in touch so we can provide some compensation here :) - The My Food Bag Foodies

Posted 2 years ago

“This is the second time I have used My Food Bag. I stopped because food preparation took too long. I am very happy with the range of options now available, including ready made.”

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(Fresh Start Choice (4 Nights For 1)) - Posted 2 years ago

Kia Ora Judy, thank you for your review. We are so glad to hear you are enjoying the variety of our choice bags! -The Food Bag Foodies

Posted 2 years ago

“The recipes are easy to follow and very tasty. The products are fresh and a high quality.”

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(My Choice (3 Nights For 2)) - Posted 2 years ago

Great to hear Carolyn, we love that you are enjoying our beautiful meals! Thank you for your kind words. -The My Food Bag Foodies

Posted 2 years ago

My Food Bag is rated 4.7 based on 4,270 reviews