My Food Bag Reviews

Name: My Food Bag
Address: 56, Parnell Road,,, Auckland
Rating: 4.65

4.7 Rating 4,495 Reviews

96 %

of reviewers recommend My Food Bag

4.7

Based on 4,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About My Food Bag:

We're your answer to "what's for dinner?" with fresh ingredients and easy recipes to cook delicious dinners, delivered to you.

Visit Website

Phone:

0800 469 366

Email:

hello@myfoodbag.co.nz

Location:

56, Parnell Road,,
Auckland
1052

My Food Bag 5 star review on 6th April 2025

Leandre

My Food Bag 5 star review on 12th February 2025

Emma

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great solution as to what to cook each night for dinner. My only feedback is that sometimes the vegetables are not entirely fresh, particularly the carrots and tomatoes.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Sarah, thanks for your feedback! We're glad to hear that Bargain Box is helping streamline your dinner plans. We apologize for the occasional freshness issues you've experienced with the vegetables. We appreciate your support and hope to continue making your mealtime enjoyable! - Bargain Box Buddies

Posted 2 months ago

“Lightens the load. One less thing to think about.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Paula, thank you for your review! It's all about making life a little easier for you. We appreciate your support! - Bargain Box Buddies

Posted 2 months ago

“abii to substitute or not gett certin ingrediants would be good. Ihate bok choy so avoid al recipes with it,no matter how yummyt they look”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Jan, thank you for your feedback! We appreciate your suggestion about substitutions, and we understand how important it is to have choices that suit your taste. We're here to make your cooking experience as enjoyable as possible, so we'll take your feedback on board! If there's anything else we can do to help, feel free to reach out. - Bargain Box Buddies

Posted 2 months ago

“Sometimes the produce is nearing it’s use by date when it arrives”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Elizabeth, thank you for your feedback! We're sorry to hear that sometimes the produce isn’t at its best upon arrival. Freshness is important to us, and we’ll definitely take your comments on board to improve our quality checks. - Bargain Box Buddies

Posted 2 months ago

“Vegetables quality and packing of ingredients stops me from making this a 5 star rating. Recipes are great but items don't arrive in best condition....lettuce packed next to ice packs, carrots last less than two days before soft.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 months ago

Hi Angela, thank you for your feedback! We're glad to hear you enjoy our recipes, but we’re sorry to learn that the quality of the vegetables and their packing hasn’t met your expectations. We take this seriously and will look into your concerns to improve our service. Your satisfaction is important to us, so if there's anything further, you'd like to discuss, don’t hesitate to reach out at 0800 469 366 or hello@myfoodbag.co.nz. Thanks for being part of our community! - Bargain Box Buddies

Posted 2 months ago

“Great for convenience and knowing there’ll be food in the fridge without a horrific weekend food shop having to happen.”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Ed, thanks for your great review! We're so pleased to hear our service keeps your fridge stocked while avoiding the dreaded Sunday shop. If there's anything we can do to make your experience even better, please let us know. Happy cooking! - Bargain Box Buddies

Posted 2 months ago

“Notice quality decreasing”

Helpful Report

(My Choice (3 Nights For 4)) - Posted 2 months ago

Hi Karen, thank you for your feedback! We appreciate you bringing this to our attention. It's important for us to maintain high-quality standards, and we’re sorry to hear that you've noticed a decrease. We value your support and would love to hear more about your experience so we can address any issues. Please feel free to reach out at 0800 469 366 or hello@myfoodbag.co.nz. We’re here to help enhance your experience! - My Food Bag Foodies

Posted 2 months ago

“Great variety of meals. The rewards are an extra treat. Good mix of types of meals like low carb or vegetarian. Tasty and pretty easy to put together. Love the app that all makes it so easy to swap meals.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Pia, thank you for your wonderful review! We’re delighted that you're enjoying the variety of meals we offer. We aim to provide tasty options for everyone, whether it’s low carb or vegetarian. We're glad the app is making meal swaps easy for you. Happy cooking! - Bargain Box Buddies

Posted 2 months ago

“Overall my family enjoys the food. The meals are easy to prepare with commonsense instructions. I feel we eat healthier using my food bag. The packaging is thoughtful which I really appreciate. The only minor issues I have had have been the odd broken egg and wet recipes. Maybe put them on top of box? Overall very 😊”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 months ago

Hi Hannah, thank you so much for your feedback! We're thrilled to hear that your family is enjoying the meals. It's great to know you appreciate our thoughtful packaging as well. We’re sorry to hear about the broken eggs and wet recipes. Your overall satisfaction means a lot to us! If you ever have any other issues with the standard of your deliveries, please reach out at hello@myfoodbag.co.nz or 0800 469 366. - Bargain Box Buddies

Posted 2 months ago

“Occasionally miss out on some ingredients but overall weve really been enjoying bargain box, the meals are great variety and the family loves them! More promos please!!”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 months ago

Hi Brittany, thank you for your review! We're so happy to hear that you and your family are enjoying the variety of meals in the Bargain Box. We understand that occasionally missing ingredients can be frustrating, and we appreciate your feedback - do get in touch when something is missing from your box and we're happy to help! - Bargain Box Buddies

Posted 2 months ago

“Fantastic range of recipes to choose from, easy to follow recipe cards and delivery to teh door make it ideal for our family.”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 months ago

Hi Matt, thank you so much for your review! We're thrilled to hear that you appreciate our fantastic range of recipes and the convenience of having everything delivered to your door. It’s great to know that our meal kits make family mealtime a breeze. - Bargain Box Buddies

Posted 2 months ago

“We love bargain box, takes the stress off thinking about what’s for dinner. We took a break over the Christmas period and we missed it so much”

Helpful Report

(Bargain Box (5 Nights For 4)) - Posted 2 months ago

Hi Kylie, thanks for your lovely review! We’re so glad to hear that the Bargain Box has been a stress-saver for your dinner planning. It’s always tough to take a break, but we’re delighted to have you back with us. Happy cooking! - Bargain Box Buddies

Posted 2 months ago

“Generally pretty good. Occasionally the ice bags have holes and the water leaks, recently some if it soaked through the box onto my tiles and I slipped. I also received a box with ice bags on top of the spinach so it was wilted and the bag had popped open, fine if it's being cooked but a bit sad if it's for a salad. The sheep smell of the eco packaging is pretty gnarly as well. Other than those small things I'm really happy with the quality and quantity received.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Marika, thank you for your feedback! We're glad to hear that you're enjoying the quality and quantity of our meals. We apologize for the issues you've encountered with the ice bags and packaging. Your safety is important to us, and we take concerns very seriously. We'll certainly look into the packaging to prevent these issues in the future, as well as the smell you're experiencing. Thank you for bringing these to our attention, and we hope to keep improving your experience with us! - My Food Bag Foodies

Posted 2 months ago

“Easy to eat well”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 months ago

Hi Clementine, thank you for your review! We're thrilled to hear that you're finding it easy to eat well with Bargain Box. Happy cooking! - Bargain Box Buddies

Posted 2 months ago

“tasty recipes that are easy to prepare.”

Helpful Report

(Bargain Box (3 Nights For 4)) - Posted 2 months ago

Hi Clint, thank you for your positive review! We're so glad to hear that you find our recipes tasty and easy to prepare. It’s great to know we're making your cooking experience enjoyable! - Bargain Box Buddies

Posted 2 months ago

“Cannot live without our weekly Bargain Box - meal planning and shopping done instantly, with no arguements over who's cooking. It has taken our nightly meal from argumentative and stressful to a breeze with the kids trying all the new vegetables and clean plates! We also love the zero food waste!”

Helpful Report

(Bargain Box (4 Nights For 4)) - Posted 2 months ago

Hi Jane, thank you for your review! We're delighted to hear how much you love the Bargain Box and that it has turned mealtime into a stress-free experience for your family. It’s wonderful that the kids are trying new vegetables and enjoying clean plates too. We're also proud to contribute to zero food waste. We appreciate your support! - Bargain Box Buddies

Posted 2 months ago

“Generally happy with the food. Often our recipes cards are very wet! Ice has melted quite a lot by the time box arrives! Some of the fresh produce doesn't look fresh enough and if not being used until the end of the week it's not really lasting the distance! I've called customer services about some of this and found them very difficult to deal with, not particularly caring and never any follow-up!”

Helpful Report

(My Choice (3 Nights For 2)) - Posted 2 months ago

Hi Denise, thank you for your feedback! We're glad to hear you're generally happy with the food. We appreciate you bringing up the issues regarding the recipe cards and produce freshness—those points are important to us, and we’ll be sure to look into them. We’re sorry to hear about your experience with our Customer Love team; providing a caring and effective response is our goal. Your insights help us improve, and we thank you for sharing! - Bargain Box Buddies

Posted 2 months ago

“Bargain Box is good value, and mostly very good meals. Can sometimes be a bit repetitive but mostly very enjoyable.”

Helpful Report

(Bargain Box (4 Nights For 2)) - Posted 2 months ago

Hi Alan, thank you for your review! We're pleased to hear that you find Bargain Box to be good value and that you’re enjoying the meals. We appreciate your feedback about the variety and will continue to work on keeping things exciting in the menu! - Bargain Box Buddies

Posted 2 months ago

“Joining My Food Bag has been so good for me on my healthy eating journey. 3 nights a week, my dinner is sorted. The vege portions are huge so feed the four of us easily. Mostly I enjoy the kai, some recipes moreso than others. You have control over the kai you get for the week, and plenty of options.”

Helpful Report

(Fresh Start Choice (3 Nights For 1)) - Posted 2 months ago

Hi Saraya, thank you so much for your lovely review! We're thrilled to hear that My Food Bag is helping you on your healthy eating journey and that the veggie portions are working well for your family. It's great to know you appreciate the variety we offer too! We truly value your feedback on the recipes and are glad to be a part of your dinner solutions. Happy cooking! - My Food Bag Foodies

Posted 2 months ago

“Good quality, some times limited selection for picky eaters but can always find three meals that are wonderful. Some good recipes that I have made without the kit.”

Helpful Report

(Bargain Box (3 Nights For 2)) - Posted 2 months ago

Hi Beth, thank you for your great review! We’re pleased to hear that you find our meals to be of good quality and that you’re able to enjoy wonderful recipes, even outside of the kit. We understand that picky eaters can be a challenge, and we appreciate your feedback! Happy cooking! - Bargain Box Buddies

Posted 2 months ago

My Food Bag is rated 4.7 based on 4,495 reviews