My Friend Alice Reviews

Name: My Friend Alice
Rating: 4.34

4.3 Rating 104 Reviews

81 %

of reviewers recommend My Friend Alice

4.3

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

customerservice@myfriendalice.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my King Louie top. The size chart & product photos were true to the top I received. Thank you”

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Posted 1 year ago

“Very happy with my purchase. Perfect fit, exactly as pictured. The website is easy to navigate and the delivery was excellent. Would be shopping again soon.”

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Posted 1 year ago

“Great communication and excellent service.”

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Posted 1 year ago

“Always excellent service. They have great brands!”

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Posted 1 year ago

“Beautiful green colour dress. Very good fit and comfortable. Even better than the photo on the website. Delivery came promptly and ethically packaged which is a bonus. Love it!!”

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Posted 1 year ago

“Very happy with my purchase”

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Posted 1 year ago

“Love these jeans and they are a really good fit. They arrived quickly and have worn them heaps since receiving them.”

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Posted 1 year ago

“My dress came quickly and was beautifully packed! It fitted perfectly and the colour was a deep dark navy. I couldn't be more pleased with my purchase!”

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Posted 1 year ago

“Love these lightweight fun pants. True to size.”

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Posted 2 years ago

“I purchased 2 bags on sale from this store. On arrival, one was damaged - a large cut or scratch in the leather like material, consistent with a Stanley knife or such. I emailed twice and rang (left a message) to inquire about returning. After at least a week I received a response from Melissa with a return label. The bag has been returned however I received an email saying that it wasn’t a scratch and that she cleaned it with jif. It was most definitely a large scratch. I just noticed that she has also short changed me $7.95 on my refund - I am assuming that she has kept the return postage. I am really disappointed about the service and would not buy from this store again. Buyer beware!!!”

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Posted 2 years ago

“Could Melissa from My Friend Alice please contact me. My Lula slip purchased from MFA and worn 4 times has fallen apart. I have phoned Lula Soul and I am entitled to a refund or replacement. I have tried to call you 7 times and sent 2 email on 6 February explaining the situation. Considering your shop is called My Friend Alice you are not being friendly. Why arent you calling back are you ok is your phone ok. 😒”

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Posted 2 years ago

“I was so happy to receive my order , the Star Of The Show jacket is gorgeous, super soft and light with the frayed stars gives it an edgy look I love it .”

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Posted 2 years ago

“It hasn’t arrived as yet, but am sure I’ll be more than happy as I’ve been with previous purchases . Rate 5 /5thankyou”

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Posted 2 years ago

“It's comfy, light weight and I can wear it out and about. Very pleased with my Maeve Midi Dress. Will be watching for some other colours.”

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Posted 2 years ago

“Whilst this is lovely dress it looked absolutely awful on me so one I definitely won't be able to wear however that's the risk of online shopping”

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Posted 2 years ago

“Love it! Can’t wear it enough. Fits well. Material is great quality. Will be buying another Elm dress asap!”

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Posted 2 years ago

“Such beautiful and soft fabric and a great fit. A must for summer”

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Posted 2 years ago

“Great service and prompt delivery .”

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Posted 2 years ago

“Very happy with the service after a shipping hiccup but secured the shoes I really wanted 🥰”

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Posted 2 years ago

“I bought a dress for my wife for the work Christmas party. Pleased to say she loved the dress great quality and a very quick delivery.”

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Posted 2 years ago

My Friend Alice is rated 4.3 based on 104 reviews