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My Pillow Reviews

1.6 Rating 152 Reviews
11 %
of reviewers recommend My Pillow
1.6
Based on 152 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

Write Your review

Anonymous
Anonymous  // 01/01/2019
My percale sheets have been washed 4 times. They are still very stiff, too large for my very high queen mattress even after using a sheet bungee on the fitted sheet, they wrinkle like crazy, they feel cold which is not good for winter, the pillow cases are way over sized even on the My Pillow pillow, which makes it very uncomfortable to sleep with all that loose stiff fabric under your face. You'd think the My Pillow cases would fit nicely on your My Pillow pillow! I guess if the sheets were made in the USA as well they might for better. And lastly, their customer service is awful!! The products are guaranteed, and they will accept them back as long as you pay for shipping. There are only good reviews on their website and none are accurate. There were a lot that said they get softer after every wash. That should have been a sign that they are too stiff!! They make a very sloppy bed
Helpful Report
Posted 1 month ago
Mike says that the $75 shipping fee has sailed......LIES...HE DOES NOT SAY THIS ON HIS TV COMMERCIALS IT'S ONLY ON ORDERS OF $75 OR MORE. There is not enough of a selection in My Pillow sheets and sheet sets. There should be more of a selection. It's still the same since day 1.
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Posted 1 month ago
I understand that they take a while to arrive. It is annoying but Mike Lindell DOES say quantities are limited or low. I have had neck problems for a while and even after surgery I couldn't find a comfortable pillow. Then I ordered a My Pillow. Problem SOLVED. My neck is now as comfortable as ever.
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Posted 1 month ago
Ordered 2/28. No confirmation except one text to say shipping was delayed. Couldn’t get any info. Told company to cancel order.
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Posted 1 month ago
My husband placed a order on Feb 23, 2025, still waiting to receive it on March 17, 2025, I am highly dissatisfied with the shipping, when tracking order it sits for days at a facility, if it's coming from Minnesota it shouldn't take this long, needless to say I will never order from them again!! 😡😤🤬
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Posted 1 month ago
I had the original my pillow and it's still going 6 years later. I waited one month and the 4 pillows were pure trash filled with chunks of foam. I can't imagine these are saleable. I returned them immediately and lost $16 on shipping.
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Posted 1 month ago
Product is good but time it takes to deliver is absolutely unacceptable. Birthday surprise totally ruined. I will not shop with you again and I swore by your company in previous years. You don't care anymore Rate D.
Helpful Report
Posted 1 month ago
Horrible communication. They send you sales emails all day but you can’t send them an email to inquire about an order. They all come back as undeliverable, since they are an unmonitored email. Delivery sucks. After 4 weeks, still no product. Phone service sucks.
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Posted 1 month ago
the pillow is thin and lumpy, not at all like advertised
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Posted 1 month ago
Pillow, when it finally arrived is fine. Not extra special, best I ever had pillow. For the sale price I paid, ok deal. Customer service, though was not even close to ok. Rude, condensing,argumentative! Worst service ever encountered. Will never deal with my pillow again!!!
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Posted 1 month ago
Placed my order on February 27, 2025. Today is March 13, 2025 and the order has not shipped yet. Never again.
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Posted 1 month ago
Worse pillow ever.
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Posted 1 month ago
Bought 2 Classic Pillows. Lumpy, bumpy, and only filled 1/3 of the covering. Not worth $1, let alone what I paid for 2!
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Posted 1 month ago
I love My Pillow towels! They are extremely soft, absorbent, and wash well. I purchased the normal bath sheets as well as the luxury bath sheets over a year ago. They still look new. Honestly, these towels are as good or better than the more expensive brands I have purchased in the past. Please don't change a thing about these towels! I won't be buying any other brand!
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Posted 1 month ago
If I could give a negative, I would. These pillows are awful to sleep on. I tried to use it and threw 3 that I purchased out the first night,! My daughter said she had the same experience.
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Posted 1 month ago
Update on waiting on my order that I placed on February 10th, it is March 11th and still no pillows. Ridiculous! The fact that they didn't even ship out until February 28th is crazy. Now I'm reading reviews on how the quality has gone down hill, I'm not expecting much. What a waste of time and money. 😡
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Posted 1 month ago
The new pillows for $14.98 are much worse quality then when I purchased the original my pillow years back when first introduced. They are no longer very supportive and less fill.
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Posted 1 month ago
Ordered a body pillow in the middle of February, they said it would be here by March 7. Today is now March 11 and still no pillow. When I check the tracker online, it says that it's still stuck in PA and it has not moved so far since yesterday morning. I wanted to support Mike and made in the USA initiative but if this is the way he is going to run his business, then I have to say "no thank you" to future orders. And just to let anyone know since I read the reviews on here saying the pillow was bad quality....it never used to be that way. My mom bought my dad one like 20 plus years ago and he STILL has it. Lol....its bad to hear what happened to the quality of the product.
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Posted 1 month ago
I agree with everyone else, my order took weeks to get to me! I ordered two Queen size pillows but what I got was standard size. They arrived rolled up like a tube in the same small package. I put them in the dryer for 15 minutes like the instructions said which did fluff them some but the material inside was horrible. It reminded me of someone pulling little pieces of foam apart and stuffing it into the pillowcase. I tried it and lasted only 1/2 the night, it was so uncomfortable on my neck and did not conform to my neck and head. My husband tried it and has used it so far, only 2 nights, but he can sleep anywhere and on anything. I do not recommend this product at all!!! Very disappointed and will never order from them again!!!!
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Posted 1 month ago
My pillow is over 2 weeks shipping! Absolutely don’t expect to receive. FOX NEWS take MIKE OFF FOX!
My Pillow 1 star review on 7th March 2025
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Posted 1 month ago
My Pillow is rated 1.6 based on 152 reviews