My Pillow Reviews

Name: My Pillow
Rating: 1.60

1.6 Rating 152 Reviews

11 %

of reviewers recommend My Pillow

Company Reviews

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Metrics

1.6

Based on 152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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My Pillow 1 star review on 7th March 2025

Denise Craig

My Pillow 1 star review on 3rd March 2025

Karla Charles

My Pillow 1 star review on 26th December 2024

Anonymous

Anonymous // 01/01/2019

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“Company refused to allow me to use my actual street address, and instead changed it to a road number that the post office did not recognize. Then after waiting almost two weeks for shipping, the post office received the package, and would not allow me to retrieve it even with a tracking number. Bad customer service all the way around. Was looking forward to new pillows, but will buy elsewhere now and in the future. Mypliiow, you have lost a customer.”

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Posted 2 months ago

“This is horrible we are still waiting our Oder over a month , we are good customers,and try support Mike .but this is absolutely unacceptable”

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Posted 2 months ago

“Your commercials are unwatchable!!! The channel is changed within 3 seconds when the same annoying mike lindell shows his face and sounds his voice! Doesn't he have grandkids or puppies to do his commercials??? Please stop!!!”

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Posted 2 months ago

“I had bought these pillows about 2 years ago and liked them. Just ordered 2 more and they are so flat, nothing like the other ones I bought. Won't make this purchase again.”

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Posted 2 months ago

“Total garbage”

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Posted 2 months ago

“Purchased 6 pillows. Fortunetly only opened one. Very thin cheap fabrics filled with about half the required amount of chopped foam. This is easily the worse product I have ever bought!”

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Posted 2 months ago

“I purchased two seets of sheets. Both sets had top sheets are were too small and two bottom sheets that were too big. I would not buy again or recommend.”

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Posted 2 months ago

“I bought a body pillow at $30 by the time I checked out the price was over $50. Never again!!!!! Don’t waste your money!”

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Posted 2 months ago

“There lumpy and I useable very disappointed”

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Posted 2 months ago

“I have purchased several My Pillows in the past and was very pleased. I have traveled with them all over the country because I am never pleased with hotel pillows. I recently purchased two new pillows and was very disappointed. The filling didn’t even fill half of the cover. I am surprised that the quality has diminished to this extent. I will not be purchasing anymore more this company.”

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Posted 3 months ago

“I was excited to receive a MyPillow, body pillow, for Christmas. It was TOO big (I am 5' and it was almost as tall as me) - it was like having another person in the bed and SUPER lumpy. After sleeping on it two nights the pillow did not even hold its shape.. I was VERY DISAPPOINTED when I went to return it I was not only charged for shipping TO me... I was also charged the shipping BACK to them - for a total of $23.77. I find it interesting that I paid only $9.00 to ship it back and the shipping to me was approximately $15.00. I would suggest buying your pillows from an actual store so you know what you are getting.”

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Posted 3 months ago

“These pillows are so lumpy and they feel like they have little chunks of foam in them. They are not comfortable at all”

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Posted 3 months ago

“I really wanted to have a great experience with My Pillow. Unfortunately, my experience has been awful. I placed an order on December 27th and, today, January 22nd, the order has still not even shipped. When I called to cancel my order, they said they could not because shipping label was created on January 17th and they would be shipping out within 8-10 days. Please tell me why a company can't cancel an order when it won't ship for another 4-7 days? After reading some other reviews, I am convinced that this company is run very poorly. What a scam!”

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Posted 3 months ago

“These pillows are the most uncomfortable and uneven pillows. I'm bummed. They are filled with small cubes of foam that are incredibly uncomfortable and you will have to fluff the pillow all night tossing and turning. Im trying to return and you are responsible for all fees for shipping, and Im still waiting for a response from customer service to find out how I even return. They make it a secret on their website so you have to really jump through hoops to even start the return process. Dont buy from this company!!! I wish I had read reviews before I purchased.”

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Posted 3 months ago

“Had My Pillows from about 10 years ago and loved them. Just ordered new ones and they're horrible!!! Cheaply made, not stitched the same way and flat! Dryer fluffing does not help. Slow shipping also. Learned my lesson the hard way. Beware!”

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Posted 3 months ago

“The sheets feel course, the pillow cases are rough on my cheeks.”

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Posted 3 months ago

“I bought a couple standard my pillows a while back and LOVED them recently I saw them on sale and purchased 2 more They were HORRIBLE! NO STUFFING 👎You put them on sale half price with half the stuffing SHAME on you !”

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Posted 3 months ago

“I bought two pillows last October, wanted to wait several months before reviewing to see if they actually are what they say the are. They ARE! Pillows have held their shape and very comfortable. Thanks Mike!”

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Posted 3 months ago

“I bought pillows years ago and they were great now i got three pillows and there flat and lumpy i put in dryer like they said it puffed up and went back flat i have no time to fight for them to make it right so ill suck it up and take the loss but i always bragged on him sad to say his products suck i recommand dont buy his pillows its a scam and lump flat pillow please listen and dont waste ur money tks for understanding my review”

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Posted 3 months ago

“I purchased the body pillow and when i received it the pillow breaks in half, like two regular pillows in one pillow case. I reached out to the company and was told they could fill the pillow with more stuffing and to return the body pillow. Did that and the same issue happens with these so called fuller pillows. The lady at my pillow said they can’t control the stuffing in the pillows. So, then why have me retune for the same pillow if there ALL the same fill? Don’t waste your time or miney, these pillows and body pillows are all the same, your head ends up flat and the body pillow is like using two pillows… they suck and so does the customer service!!!!”

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Posted 3 months ago

My Pillow is rated 1.6 based on 152 reviews