mytheresa.com Reviews

1.7 Rating 183 Reviews

19 %

of reviewers recommend mytheresa.com

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1.7

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I bought a D&G kids boots .. I feel it is not authentic. The zip is very thin a stiff the finish of the boots are not great .. very very dissatisfied and disappointed . Paid a lot of money for what it’s worth. Still haven’t worn the boots ..