“
Simple & easy returns are the publicity they have on their website, but if you are international it's not the case.
”
- Nieky
“
When trying to use the returns manager, the only option provided is to send it to the local post office at my own expense (which is unreliable).
”
- Bernadine Clark
“
Ordered 2 dresses. The dresses were lovely but didn't fit me correctly. One was to big and one to small. I sent them both back via DHL. I have e mails to say both dresses have been refund but absolutely no money has appeared in my account or my partners account who paid for one of the dresses. Returns is a pain and a week later we still don't have any money back even though we have e nails stating the money has been refunded.
”
- Laura Franklin
