Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: SUITE A, 593-601 BOTANY ROAD, ROSEBERY, New South Wales
Rating: 4.71

4.7 Rating 1,813 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 22nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love, love, this brand!! Well worth every amount of money I spend.”

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Posted 3 years ago

Hi Arcelia, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

Posted 3 years ago

“Love my new eye shadows, beautiful shades.”

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Posted 3 years ago

Hi Mary, Thank you for your feedback. We hope you have a lovely day. Best, NPHQ

Posted 3 years ago

“They are very promp with the delivery of my order.”

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Posted 3 years ago

Hi Karen, Thank you for taking the time to leave your feedback. We look forward to seeing you again soon! Best, NPHQ

Posted 3 years ago

“I love Napoleon the only make up that covers without feeling suffocated. I have very sensitive skin and acne prone so it’s a never ending battle for me. I have been using Napoleon for 16 years and dread when I have run out. If I use another type the out break I get is enormous. And very painful. Thank you Napoleon keep being you”

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Posted 3 years ago

Hi Megan, Thank you so much for providing your lovely feedback! We appreciate your support over the last 16 years. Have a lovely day and we can't wait to see you again! Best, NPHQ

Posted 3 years ago

“Fast delivery, well packed, thank you.”

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Posted 3 years ago

Thank you for providing your lovely feedback. Best, NPHQ

Posted 3 years ago

“I only used the tinted moisturizer and lipsticks and find them both great products.”

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Posted 3 years ago

Hi Wendy, Thank you for providing your feedback on our products. We are glad to hear you love these just as much as we do! Best, NPHQ

Posted 3 years ago

“I was under the impression from a friend that it was a 24 hour coverage but I found it to make my skin feel wet and it didn’t last the day. I currently use Estée Lauder double wear and that covers much nicer”

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Posted 3 years ago

Hi Rita, Thank you for taking the time to provide your feedback. We have a range of foundations that vary from sheer to full coverage, with different finishes like creamy cashmere and velvet-matte to ensure everyone can find their perfect foundation. If you would like a personalised recommendation based on your skin type, skin concerns and needs - please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Thank you once again for the above feedback, we hope to hear from you soon. Best, NPHQ

Posted 3 years ago

“I love the products and really missed them when they unavailable. I ordered on line and live in regional NSW and my parcel arrived within 2 days. Excellent service. Thank you 🤗”

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Posted 3 years ago

Hi there! Thank you for providing your feedback. We are glad to hear you are able to get your hands on Napoleon Perdis product, no matter where you are! Best, NPHQ

Posted 3 years ago

“After purchasing a few products, I came across your sale items site and thought to buy what looked like my next purchase. Later in the day I received another package and to my surprise....the miniature item of what I wanted to buy, the lid liner pen! I was so excited to have gotten 1, I always wanted to try it out. Thank you Napoleon Perdis marketing team....I love your products and useful tips too. Will you look at how many application times one has on your products too? Hoe long they will last? Just a thought....”

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Posted 3 years ago

Hi Cand-I, Thank you for taking the time to provide your feedback. We are glad to hear you have been able to try a product you had been wondering about with the Deluxe Sample Size available! If you are wondering about how long a product will last you specifically with how often you apply these products, please contact us via our Live Chat function or email experience@napoleonperdis.com and one of our Virtual Makeup Artists will be able to assist further. Best, NPHQ

Posted 3 years ago

“I use the G3 Camera Finish powder with the green undertone -it is LITERALLY the only product i've found that fixes my rosacea/ broken capillaries.”

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Posted 3 years ago

Hi Kylie, Thank you for your feedback! We are glad to hear you use our Camera Finish Foundation Powder in G3 - Fair Lady. This shade gives slight coverage with the perfect amount of colour correcting for redness with it's lovely olive undertone. Have a great day and thank you again. Best, NPHQ

Posted 3 years ago

“The best!!”

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Posted 3 years ago

Thank you for your feedback! Best, NPHQ

Posted 3 years ago

“Love your products!! Especially the foundation stick - I am older and it just looks great on! And delivery is prompt❣️”

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Posted 3 years ago

Hi Pamela, Thank you for your feedback. We are so glad to hear you wear and love our products, including the Stick Foundation. See you next time! Best, NPHQ

Posted 3 years ago

“Napoleon Perdis Cosmetics are the best”

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Posted 3 years ago

Hi Adalgisa, Thank you for your lovely comment! Best, NPHQ

Posted 3 years ago

“I have been using Napoleon cosmetics for over 5 years now and love their products. I was so upset when their stores closed but the online order was easy and delivery was extremely fast so will definitely still be using their products.”

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Posted 3 years ago

Hi Vanessa, Thank you for your comments! We are glad to hear you are able to get your hands on Napoleon Perdis product, no matter where you are! Best, NPHQ

Posted 3 years ago

“Love my primer, ‘not to prime is a crime’ 😂. It’s the only one I’ve found that doesn’t irritate my skin and really keeps me shine free all day. And it lasts forever! I’ll never change!!”

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Posted 3 years ago

Hi Vanessa, Thank you for your lovely comments! We appreciate it. Best, NPHQ

Posted 3 years ago

“I still don't have my order which was placed on the 7 of April.”

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Posted 3 years ago

Hi Jenny, Thank you for taking the time to provide feedback on your recent order. We're so glad our Customer Service team could assist with resolving this one for you directly. Once again, we'd like to apologise for the delay with your order and any inconvenience this may have caused. Best, NPHQ

Posted 3 years ago

“Great foundation but would lovveeeeee if you had a sale every once in a while, I would definitely buy more products”

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Posted 3 years ago

Hi there. Thank you for your feedback. You can stay in the know for promotional offers and any upcoming sales by subscribing to our newsletter. Best, NPHQ

Posted 3 years ago

“I love the product and have been using it for years. However, this time I ordered directly from the Napoleon web site because it looks like most US sites no longer carry the product. That was a huge mistake- about a week later there was supposedly one delivery attempt; USPS did not come back and I'm unable to reach them to schedule another delivery. I contacted Napoleon Customer service and it's been several weeks now of them saying they'd look into it or that I'd need to address with USPS via a number that is just a voice recording. Still haven't received product 6 weeks later and wasted quite a bit of money.”

Helpful Report

Posted 3 years ago

Hi there, We're very sorry to hear about your recent experience ordering online. Our Customer Service and Logistics teams are working to resolve this matter for you and as discussed will be in contact shortly with a resolution. In the meantime if we can assist with anything else, please let us know. Best, NPHQ

Posted 3 years ago

“I put in a request to return some items that I purchased for my bridesmaids and I had selected the wrong items. The customer service I received was prompt and professional. They refunded the items with ease. Thank you!”

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Posted 3 years ago

Hi Brie, Thank you for your feedback. Congratulations on the Big Day! We are glad we were able to assist with your online return/refund with ease. We look forward to your next visit online or in-store! Best, NPHQ

Posted 3 years ago

“I’ve been using some of these products for years and absolutely love them.”

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Posted 3 years ago

Hi Helen, Thank you for your feedback. We are glad to see you are enjoying your products. Best, NPHQ

Posted 3 years ago

Napoleon Perdis is rated 4.7 based on 1,813 reviews