“Solid delivery and great customer service. I have had nothing but satisfaction with each and every product. If something goes wrong they make it right!. A big thumbs up for NAPSGEAR.COM”
“Ordered 244$ of product, made it to U.S. customs almost 2 months ago, and lost there, no tracking update since. Napsgear keeps pushing back the amount of days "required" to refund. I'd be surprised if anything gets done.”
“I ordered about $278 worth of products from napsgear. Apparently my ordered was shipped and scanned as delivered. However the package was never delivered. Customer service immediately responded and said the package shows delivered which is proof that it was delivered to my door. Such bull! My first order from them was delivered no problem. I will not be ordering from them again. Such a scam and customer service sucks!!”
“I put in a large order half of it arrived two weeks early extremely happy with the product the rest to be there in a few days Taps has again going above and beyond ...reliability ..that's all I can say a plus going to spend your money spend it with someone you can trust
A U B R E Y S O L U T I o N s 0 0 7 at g ma i L d o t C O M”
“I’ve been using naps gear for almost 9 years now. They have have delivered quality product and on time. They have always have what I need to hit my goals. I highly recommend buying from here I have recommended lots of family and friends!”
“Sadly after 20 years of incredible service this site has apparently imploded. In looking at the recent reviews, it confirms that Naps is no longer a trusted and viable source. Had timing issues with my last few orders but this time I had a package seized by Customs. I sent them the Letter and they sent me an email asking for a picture of the package and contents (wtf?). I again emailed them with the Letter and asked them what they didnt understand, it was seized. They then wanted a copy of the Letter (again) as well as the order info and tracking # (wtf again, they didnt have this on their site ????). I sent all of this to them AGAIN. They then sent me an email saying the package "was tied up in Customs but should release soon. WTF??! Clearly at this juncture they are just screwing with me. It appears maybe they are having financial trouble and are cheating people or something. Very, very disappointed. I will never risk an order with them again. There are far too many just as competitive sources that deliver much better. Loyalty gets you no where today.”
“Ordered a product back in March. Still have not received it. After I paid for it in Bitcoin, I never received a confirmation email. I attempted to contact them numerous times and have never gotten a reply. They cannot be trusted. Don't make the same mistake I did.”
“There help service tickets are a joke! Live support is never on. I made 1 accidentally mistake on a $230 Order, took 2 weeks to get back to me only to find out I was burnt up on my $$. DON'T place orders with them, stuff happens & there costumers services are a joke. You won't get your money back or product if you make 1 simple mistake, that could be easily resolved. Hell, they won't even respond to any e mails. Always off line. Lesson learned. Horrible service, not like you can get a Hold of anyone & loose your money. F them”
“I am a returning customer and have ordered from Napsgear 3 times in the past with no problem. This time, I sent over $230 after receiving my confirmation email with instructions and after that, they went ghost. No answering emails by replying to confirmation email OR through the site - and I sent 6 separate emails. Do NOT buy from this company!!!! They are in the Ukraine and you will never see your money OR any product!!!!”
“Do not order from naps gear.com the second they received my $380 I have not heard one thing back from them it has been a month this website is a scam this is your warning”
“It has been 2 months since I’ve placed an order. I would be fine if they even said that they took my money and it is all a scam in a make believe world, but I haven’t got the first answer.”
“Don’t order from naps gear. They sent me half of my order last time and basically I was out $500. I actually ordered again from them, I don’t know why and I still have not seen my package and it’s been 35 days. They have a naps gear ticket website that you can’t even access to tell them that you have a problem. Don’t order from these people. I ordered for awhile and received my shipment. It just started a while back. So far I am out over $1000.”
“I have been using NapsGear for 4.5 years now and have never had a problem. Product quality is on point and most comes with a lab tes certificate. Love em!”
“This is not the real Naps gear site it’s a scam. The real site has no hyphen between naps and gear. They ripped me off for 175.00. I sent the money Western Union it was picked up by Yulia Spiridovych Then I never heard from them again.”
“Well I been ordering from them for about 11 years they have had there ups and down but there gear was always good can’t ever complain had a few packages siege by us government. They always sent me another Oder when I happen I feel there getting better with payment Options now always professional company”
“DO NOT.....order anything from there site....it is a scam ......they smoked me for a 175.00......I went to 2 different Walmart’s to get money gram....the names they gave me for pick up ...Walmart said there were scams....so they told me to use western union and I did........and yet I ordered the same way with getting 10-15 orders over the years......so be on the look out...you will loose your butt....so my dealings with napsgear is over.......I know there is better sites out there to use....lesson well learned”
