Nastygal Reviews

1.5 Rating 457 Reviews

9 %

of reviewers recommend Nastygal

Company Reviews

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Metrics

1.5

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

855-627-8942

Email:

hello@nastygal.com

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Nastygal 1 star review on 24th April 2022

Suzi

Nastygal 1 star review on 30th March 2022

Anonymous

Anonymous // 01/01/2019

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“Poor quality clothes. I do not recommend to anyone it just waste of money”

Helpful Report

Posted 4 years ago

“If I could leave zero stars I would. I purchased two pairs of pjs. One “satin pair” was the exact opposite of what one would expect from satin. Stiff, “loud” material that literally makes a “swooshing” sound with any tiny movement. I’m a petite girl. I thought what the heck I’ll order one size up just in case plus if they’re big at least they’d be comfy and loungey. The pants were HUGE like two or three sizes bigger BUT THE TOP WAS TINY! I could barely lift my arms. Tell me how on earth is that conducive to a relaxing nights sleep? The second pair. Meh. The site made the pjs look silky but they’re cheap material that after a few nights sleep will smell like sweat. You know...that type of material. To say I’m disappointed is an understatement”

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Posted 4 years ago

“I have received nice clothes from here but I have to say the ads and commercials show the most hideous clothes you could find from them.they need to show better stuff because even the ads make me not want to ever check it out again.my friends who see the commercials wouldn't even give it a chance just based on what they see there.”

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Posted 4 years ago

“in 2018 i found the cutest boots from nastygal! i purchased and they came at a decent time only to find that they came 2 sizes too big. I ended up giving them away since their returns and refunds sounded like a nightmare. A year later, I ordered a blouse that looked very cute online, but when it arrived, it was absolutely horrible. The puff sleeves were in, but these puff sleeves looked like they came right from the 1800s. So ugly haha. Months later, I decided to give them one more chance (thinking 3rd times the charm?) and ordered yet another pair of boots. Received this pair 2 sizes too small LOL safe to say I will never be shopping here again.”

Helpful Report

Posted 4 years ago

“I ordered 2 t-shirt dresses and they are nothing but 3X clothes and the jacket I ordered was a youth size I dont know how I missed that.”

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Posted 4 years ago

“returns costing $15 - bad quality clothing and sizing is all over the place. Not worth buying unless you already know your size otherwise you're\ paying extra in refunds”

Helpful Report

Posted 4 years ago

“Literally the worst customer service ever. Wont let you cancel an order even though THEY made the mistake and overcharged me. Worst. Company. Ever.”

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Posted 4 years ago

“Sent my order to the UK and I’m nowhere near there”

Helpful Report

Posted 4 years ago

“Customer service is a nightmare. I ordered two items in a size small and one was sooooo tight I could barely get it on, it gave me a camel toe, and it bunched at the seams by my crotch. Did not look like the photo on the website. It’s cheap material. Is size 2 sizes too small. If I was to even sit down I think it would rip. The second item was a similar look same size. Size small. It was more like a medium or large in the pants. The pants were barely hanging onto my hips. I was pulling them up in the photos so you wouldn’t see my vagina. The pant was 2” total circumference too big. After I jumped through hoops to send the customer service photos. One person said to send them back and told me they would pay for the label. Then another person writes back the follow: “So sorry to hear the items do not fit you perfectly. I have checked your photos and the sizes you have received and can see they are correct. The culottes set should be worn short upon the leg length, a culottes is not a full leg. I can not class your items as faulty.” This is my first and last time ordering from nasty gal and won’t order any other company they own. I spent $200 of the birthday money, which was all the money I was given on nastygals website. Absolute worst customer service. I will be returning everything and will only buy from companies who value customer service. DO NOT BUY FROM NASTY GAL! Again their sizes are inconsistent, their products are cheaply made, and most of all their customer service doesn’t care.”

Nastygal 1 star review on 9th September 2020

Helpful Report

Posted 4 years ago

“If I could give this site zero stars I would. The sweatpants I ordered in a large wouldn’t even fit a medium sized girl. And they asked for $15 to post back when the item itself was only $19. And they just kept sending me back the same response to return and pay postage and size guides like they think I’ll be shopping with them again. Terrible customer service.”

Helpful Report

Posted 4 years ago

“I've been buying clothes from NastyGal for years because it's exactly up my alley style-wise. The quality of their clothing has gotten a lot worse over the years. I heard the reason is because the company was sold. Buying clothes from them is kind of a crapshoot- half the time it turns out well, half of the time it doesn't. Their shoes are pretty good, but be prepared for flimsy fabric and poorly constructed clothing.”

Helpful Report

Posted 4 years ago

“I read a lot of reviews before shopping, so my expectations were not high and I only ordered lounge wear during their MASSIVE 90% off sale. I can't believe they were originally charging more than $6-10 for these clothes. They're so poorly made, even for something you'll only wear around the house or on a grocery run, at most. I'm glad I never bought any actual clothes from them, especially not at full price.”

Helpful Report

Posted 4 years ago

“Just ordered a pj set, it came stained! When I went to get a refund I had to ask for a waived return label (since it’s $4 to return) and they wanted to refund 50% after going through the daunting tasks of giving pictures! 50% refund for pjs that came to me stained!!! What!!???”

Nastygal 1 star review on 4th September 2020

Helpful Report

Posted 4 years ago

“Ordered twice and only 1 thing was decent quality. I've spent hundreds of dollars on stuff I couldn't wear or wash more that 2 times”

Helpful Report

Posted 4 years ago

“I honestly wish that I had looked for reviews when purchasing the items. When I went to look for the reviews on the site I noticed there are none on the site which is never a good sign. *sigh* Everything you see, you won't get. Sizing, quality, everything is terrible. Due to covid I can't return and am still paying it off via AfterPay and am not going to wear any of the items I bought. It's a real waste of money and you can find better items in terms of quality and price elsewhere. I'm sticking to my thrift stores and Target. Just be careful if you're a bigger size. It doesn't reflect the pictures displayed.”

Helpful Report

Posted 4 years ago

“Worst quality ever! Do not trust their images because you will not receive anything like that!”

Helpful Report

Posted 4 years ago

“Very poor quality clothing that looks so dissimilar to the website.”

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Posted 4 years ago

“You stated your delivery service was the POSTAL SERVICE, instead you actual use DHL which is horrible. Had you been thrustful and honest I would ‘Not ‘have ordered anything. Now I am experiencing a delivery nightmare. This is my first and last time conducting business with you.!!!!!!”

Helpful Report

Posted 4 years ago

“I received a delivery notice email from DHL stating I was not at home. But, i have been waiting all day near the door. They did not leave a notice which indicated they weren’t . The next morning I received another email stating it will be (redelivered) still no package. While waiting at home for the redelivery, I received another email stating I was not at home.I WILL NEVER EVER DO BUSINESS WITH THIS COMPANY … MY FIRST AND LAST EXPERIENCE. I WILL ALSO CONTACT THE UTUBER!!!!!!”

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Posted 4 years ago

“Worn it twice and it's coming apart, a seam on the sleeve has ripped”

Helpful Report

Posted 4 years ago

Nastygal is rated 1.5 based on 457 reviews