Nastygal Reviews

Name: Nastygal
Rating: 1.46

1.5 Rating 457 Reviews

9 %

of reviewers recommend Nastygal

Company Reviews

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Metrics

1.5

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

855-627-8942

Email:

hello@nastygal.com

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Nastygal 1 star review on 24th April 2022

Suzi

Nastygal 1 star review on 30th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sizing is absolutely terrible and the quality isn't great”

Helpful Report

Posted 4 years ago

“Shipping is stupid. you have to be home for them to deliver it. I am having to go to the post office to try to track down my package. Who is home in the middle of the day to sign for clothes they ordered? And they have no customer service line to call and talk to a human. Awful. I online shopped so that it would be delivered. If I wanted to go out for something I would have gone to the mall.”

Helpful Report

Posted 4 years ago

“I have made 2 purchases with Nasty Gal The shipments arrived early. The clothing was of good quality I did have a problem with one jacket the lining of the pocket easincomplete, a seam on the inner pocket wea incomplete. It took me 5 minutes to see the steam. The clothes were economical yet well made and attractive The 1st order of about $169 was exceptional with the exception of the pocket. The 2nd order was perfect another #150 purchase and I plan on placing another order next week.”

Helpful Report

Posted 4 years ago

“I ordered clothing and had no issues with shipping but then the clothes did not fit at all which was confusing. A size 2 in one thing didn't fit in the next. I wanted to just exchange a few things but they don't allow that so I had to send everything back and then reorder what they still had and pay more for it then originally. I waited weeks and emailed costumer service so many times and then got an answer saying that my order was sent back (the second order) when I was waiting weeks to get it. I then had to reorder my stuff for the THIRD time. It finally came but everything has basically broke. The shoes have broken, the pants, and the design on the skirt has fallen apart. I have done every washing instruction correctly. Not only is the quality horrible, so is the customer service.”

Helpful Report

Posted 4 years ago

“BEWARE!! I purchased a dress then after reading some reviews about the quality I cancelled the order within 15 minutes. Apparently they can take orders but not cancellations so they shipped the item anyways. The dress was ill fitting and not the greatest quality. I then had to deal with shipping the item back at my cost because they ignore cancellations. This was my first order and will be my last!”

Helpful Report

Posted 4 years ago

“NEVER ORDER FROM THEM I recently ordered a pair of shoes and they have not yet arrived. I tried tracking them and the tracking number no longer works. There is no way to reach them and I have never dealt with a problem like this ordering so much online. Not a trustworthy website and don’t recommend it to anyone.”

Helpful Report

Posted 4 years ago

“Be careful on this site nastygal is totally scam !!!I have a proof...!!! If you shopping use credit card,not a debit card..I had experienced on this site already 😜😜😜”

Helpful Report

Posted 4 years ago

“Sooooo nothing fits right. Out of 10 items I kept 3, and I am still iffy on those three. I wear a size 2 in all brands, tops and bottoms. I ordered four pairs of bottoms in size two and they all fit me like the 00’s I have in my drawer. Tops literally fit me like a kids shirt and I wear a size xs/s in other brands. The “ones size fits all” belt is super big on me and has no holes to snap it in to when I get it all the way around my waist. They also some how lost my order at one point / no confirmation email and I had to message them on twitter being I couldn’t email them without an order number? So sick of not being able to pick up the phone and just talk to someone. 10/10 straight up not having a good time, bro.”

Helpful Report

Posted 4 years ago

“Ordered a pair of grey joggers which looked great on the model and when they arrived they were the thinnest material, so much so that you could see through them. Absolutely appalling quality. Also the pricing is questioning as everything on the site is always half price or less which is suspicious. Definitely wouldn't order again.”

Helpful Report

Posted 4 years ago

“Was quite surprised when I ordered a jacket and it came in Boohoo packaging and the jacket had a tag from another completely different brand. Nastygal is a SCAM!!”

Helpful Report

Posted 4 years ago

“I ordered boots and they took about a little over a week to get. The quality is good, I just hate I have to keep pulling them up. They are over the knee boots so they slip down a little bit. Other than that I'm satisfied with the boots. I just ordered another different pair. I'll let you know how everything turns out this time around. I'm surprised at the bad reviews, that wasnt my experience.”

Helpful Report

Posted 4 years ago

“I ordered 2 midi skirts, bit of a curve at the bottom where I thought they'd be straight, but have to say great delivery and I the quality is good. I read a lot of negative reviews and I was a bit reluctant to offer but my friend said she had a good experience and I have to say so did I”

Helpful Report

Posted 4 years ago

“DO NOT ORDER FROM THEM! I ordered multiple dresses and different sizes to have options for my engagement shoot. They sent me 2 of the same size in a dress I planned to wear but would not correct their mistake and send me a different size. Now I have nothing to wear. VERY SAD. I had a feeling my experience would be bad based on the negative reviews and I wish I would have trusted my gut. What a sham.”

Helpful Report

Posted 4 years ago

“Have lost trust in all the influencers I saw promoting this. I ordered over $100 worth of clothes and am not on my way to send back every single item. My main issue was the quality of the clothes, I wasn’t expecting anything too amazing as I’m aware of the price is relatively inexpensive , but the quality is far far beyond what you pay for. When I first got my order and tried on the clothes I had to take them all of straight away, couldn’t bear being in them. My second issue is how misleading the website is. False advertisement 10/10! The colours were off and the design is off. Really really disappointed. Such a waste of time and shipping. Wish I’d read all these reviews first... seems everyone’s having similar experiences...”

Helpful Report

Posted 4 years ago

“Placed an order on the 14th of January and paid £6 for next day delivery, item still hasn’t arrived, customer service offered me a free next day code or standard delivery basically offering to refund me 2pound. What a joke!! Will not be ordering again.”

Helpful Report

Posted 4 years ago

“Very bad quality”

Helpful Report

Posted 4 years ago

“I ordered 6 items and all were disastrous. A top ripped in the same day it arrived. Sizes are way off. Just poor quality made clothes.”

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Posted 4 years ago

“I placed an order 3 weeks ago and it still hasn't been delivered. The most annoying part is that the USPS site says the package has been delivered, yet I've checked my apartment's mailroom and front desk and it is nowhere to be found. Ridiculous. Never order form here.”

Helpful Report

Posted 4 years ago

“Absolutely horrible experience. I ordered two denim jackets, they sent one out and a body suit (which I didn’t order). When someone finally decided to respond to my email they asked me to send the bodysuit back so that they could send the jacket to me. I did all of that then revived an email telling me that the jacket is now out of stock and I would either have to wait for it to get back in stock or get a refund. Horrendous customer service, made me wait forever for nothing. I do not recommend!!!”

Helpful Report

Posted 4 years ago

“I was skeptical on ordering because I’ve had a bad experience with quality in the past. But I thought the quality was great for the price, I didn’t like two things I bought because Of size. The return process was easy and I got my money back pretty fast.”

Helpful Report

Posted 4 years ago

Nastygal is rated 1.5 based on 457 reviews