Nathan James Reviews

Name: Nathan James
Address: 620 Boul Saint-Jean, 620 Boul Saint-Jean, Pointe-Claire, QC
Rating: 4.72

4.7 Rating 658 Reviews

93 %

of reviewers recommend Nathan James

4.7

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Nathan James:

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn't dreadful.

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Nathan James 5 star review on 8th November 2024

1400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new shelves. This was one of the best purchases we have made in a long time. Easy to order, great communication, no delays in delivery, very easy to install so much better than IKEA. We are so happy.”

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Posted 2 years ago

“Very Helpful with my return. Thank you!”

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Posted 2 years ago

“The bookshelf looks just as it did online. Putting together the drawers was a little confusing (installation of gliders) but once done and in place, I'm happy with it.”

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Posted 2 years ago

“Was a little nervous to buy from this site because let's be real, the prices are UNREAL! The nightstands I purchased were great quality! I will be purchasing many more items from this site. Thank you!”

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Posted 2 years ago

“Great style and design, and completely best customer service ever!”

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Posted 2 years ago

“Love love love! A great mid century desk at a wonderful price! Just screw on the legs and place it where you want it!”

Nathan James 5 star review on 15th August 2022

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Posted 2 years ago

“The products and quality is amaizing Iam realy happy with my order and the fast delivery, Thankyou”

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Posted 2 years ago

“Great quality!! Love them!”

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Posted 2 years ago

“I really like the style. It's my fault for not looking closely at the measurements because it is a lot smaller than I thought it would be, though.”

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Posted 2 years ago

“Delivered just as expected. Easy to put together and sturdy.”

Nathan James 5 star review on 13th August 2022

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Posted 2 years ago

“I ordered two end tables when I moved into my new house. By mistake, Nathan James sent me the wrong tables. I called customer service to let them know and since that call I have been impressed over and over. First they told me to keep the tables they sent by mistake and sent me new ones asap. Next, they called and emailed to check in and make sure I got the new tables and that I was happy with them. From there I purchased three more Nathan James pieces of furniture due to their great customer service. Today, a month or so later, I received a box of Godiva chocolates from Nathan James. Love their furntirire, super easy to put together and very satisfied as a customer. Would buy from them time and time again! Highly recommended!”

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Posted 2 years ago

“Great quality.”

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Posted 2 years ago

“The perfect shelf for the awkward space between my media console and the wall”

Nathan James 5 star review on 12th August 2022

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Posted 2 years ago

“The company is phenomenal and the customer service is impeccable. They’re all so kind and prompt! Love my product as well. It’s sturdy and so cute!”

Nathan James 5 star review on 10th August 2022

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Posted 2 years ago

“I love my bar stools! They arrived quickly and were super easy to assemble. Definitely accent pieces in my space. 10/10 recommend!”

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Posted 2 years ago

“The bedside tables arrived on time and were easy to put together. They look like a perfect match to my Tuft and Needle wooden bed frame. Highly recommend!”

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Posted 2 years ago

“Overall I love the three Theo bookcases that I purchased, although three shelves arrived with scratches. I would have requested that Nathan James replace them, but a handyman was already scheduled to anchor them to the wall. Also, the hardware provided for the wall anchoring is not of the highest quality. We used molly bolts instead. That's why I'm giving them 4 stars.”

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Posted 2 years ago

“We bought two pieces and are thrilled with the look! Although there was a slight issue with a cabinet door, Nathan James customer service team took care of it immediately and happily. Looks much more expensive than the cost.”

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Posted 2 years ago

Thank you so much for the kind words. We'd love to see how your new pieces look! :-)

Posted 2 years ago

“Beautiful sturdy stacking tables!”

Nathan James 5 star review on 9th August 2022

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Posted 2 years ago

“Great product and even better customer service! Thanks for everything! I’ll definitely be back to shop!”

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Posted 2 years ago

Nathan James is rated 4.7 based on 658 reviews