National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,155 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Strong faculty, nice detailed overview of the subject.”

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Posted 3 years ago

Glad you liked the course!

Posted 3 years ago

“The CLE seminar was very informative. The virtual meeting was easy to access. I look forward to attending another NBI CLE seminar in the near future.”

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Posted 3 years ago

Happy to hear you enjoyed your experience, Garett!

Posted 3 years ago

“The presenter rambled on for a while. He had to be stopped and cut off way before the presentation was finished. This prevented the class students from getting the full presentation that we paid for.”

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Posted 3 years ago

We’re sorry you had this experience. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“I started using NBI exclusively for my continuing education requirements several years ago. I committed to purchasing a "pass" about 4 years ago, and am so happy that I did. The monthly payment made it easy and affordable to obtain all of my necessary credits - for both of my licenses (WA & CA). There is a wide variety of topics available for both live and recorded credits. NBI was extremely helpful when the pandemic hit in providing online resources in lieu of "live" seminars that allowed me to continue to take courses online, at no additional expense. Highly recommend for anyone looking to get convenient and affordable CLE credit.”

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Posted 3 years ago

Thank you, Theresa! We love hearing how much our customers like Unlimited CLE.

Posted 3 years ago

“This program was excellent. It was great that NBI could get so many judges to share their thoughts and wisdom.”

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Posted 3 years ago

Thank you for taking the time to post, Jan. We appreciate your feedback!

Posted 3 years ago

“I attended a video conference that was informative and had excellent speakers. I especially appreciated that the speakers were California attorneys.”

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Posted 3 years ago

Thank you for taking the time to post, Margene. We appreciate your feedback!

Posted 3 years ago

“The topic could not fill the time reserved for the presentation. Much of the time was filled with related topics (i.e. confidentiality), but not topics on point with regard to email communication specifically. The use of examples would have helped. Attorney-client privilege would have been a better topic with about 30 mins spent on email communication.”

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Posted 3 years ago

We’re sorry you had this experience. Your feedback is important to us and will help us improve our customer experience.

Posted 3 years ago

“Very organized and timely!”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“The workshop/seminar was very informative, covering a great deal of material in a day. This is the first time I have done this virtually and it was good to have the timer, breaks, etc. throughout.”

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Posted 3 years ago

Happy to hear you enjoyed your experience, Tara!

Posted 3 years ago

“I just completed a live webinar in Personal Injury law...the speakers were excellent and kept me engaged the entire day...more importantly the materials and speakers were highly informative...”

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Posted 3 years ago

Thank you for taking the time to post, Gary. We appreciate your feedback!

Posted 3 years ago

“I have found the topics interesting, helpful and relevant for me as a solo practitioner”

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Posted 3 years ago

Thank you for taking the time to post, Adedoyin. We appreciate your feedback!

Posted 3 years ago

“I have attended and spoken at many NBI seminars/webinars. As an attendee, the topics are timely and relevant and the speakers are knowledgeable. As a speaker, the coordinators and moderators are pleasant and good at their job. Personally, I like the discount coupons that are issued from time to time. All those CLE's cost money! Highly recommended.”

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Posted 3 years ago

Thank you for taking the time to post, Laurie. We appreciate your feedback!

Posted 3 years ago

“The NBI courses rarely offer specific motions/orders, I really needed this as a new attorney in the state. These are helpful in CLE, and the course books NBI provides rarely offer them, if ever. Instead the materials/power points are more like law review articles—generally not helpful in active practice. With the high price of the yearly subscription, I would have rather spent my money on specific courses in my state that offered more guidance on state motion practice. I did appreciate the ease of taking a course and your quick response to get the credit to that state board.”

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Posted 3 years ago

Thanks for taking the time to provide us with your feedback, Meghann. We are constantly striving to improve our customer experience.

Posted 3 years ago

“The connections to the webinar were not explained at all. The good news is that after 40 minutes on hold to get help I finally got in and the the speakers and materials were actually pretty darn good. The person I finally reached at NBI was helpful and told me you were changing platforms. I wished you had done so prior to my webinar.”

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Posted 3 years ago

We’re sorry you had this experience, Robert. Customer feedback is important to us and a big reason why we made the switch to a new delivery platform.

Posted 3 years ago

“I was unable to attend the CLE I signed up for due to problems with the platform you were using, Adobe Connect. I had downloaded the program a few days ahead of time but when I tried to log on for the CLE, it kept telling me I had to do updates. There several times I tried to do the update, and even deleted and reinstalled the program, and was still unable to get it to work. I was on the phone with your reps twice and neither of them could get it to work either. I even had my company's IT guy working on it and he was unsuccessful. It was very frustrating and disappointing, as I was really looking forward to attending this particular conference. I ended up having to take the option of moving to the video OnDemand, but this will apparently take a few weeks before I will be able to watch it. Your reps informed me that you have been having a lot of problems with that platform and as of today have switched to a new one. I do appreciate the reps I talked to, they were very patient with the situation and tried to help the best they could.”

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Posted 3 years ago

We’re sorry you had this experience, Amanda. Customer feedback is important to us and a big reason why we made the switch to a new delivery platform.

Posted 3 years ago

“While NBI offers great live courses, it NEVER hosts live CLE's in my home city of Great Falls, MT, which is the 3rd largest city in MT with a large local bar. NBI hosts live CLE's in every major MT city but Great Falls. I am forced to travel all over the state if I want to attend a live CLE from NBI. That is disappointing and a disservice to our local bar members.”

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Posted 3 years ago

We appreciate you taking the time to provide us with your feedback, Valerie. We’re always working to improve our customer experience.

Posted 3 years ago

“Love these classes. Due to COVID our CLE program provided by our board of overseers is only, but limiting in terms of when I could take online classes. NBI has been great by offering so many options and so many useful classes.”

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Posted 3 years ago

Thank you for taking the time to post, Vanessa. We appreciate your feedback!

Posted 3 years ago

“Praying my cle make me a successful Attorney”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“I run the Senior Law Project for Volunteer Attorneys for Rural Nevadans. We're non profit and provide free legal services to the rural seniors. Almost daily I run into issues like the one's discussed in this presentation. This was extremely informative, if not to confirm for me that I'm making the correct decisions”

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Posted 3 years ago

Thank you for taking the time to post, George. We appreciate your feedback!

Posted 3 years ago

“I am so glad I joined NBI with the full access to on demand CLE, forms, and Hot Shot topics! I like the website and the representative who signed me up has been very helpful and informative.”

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Posted 3 years ago

Thank you, Ann! We love hearing how much our customers like Unlimited CLE.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,155 reviews