National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,169 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative presentations. Best parts were conversations between presenters giving life to the materials.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“We were scheduled to attend a video seminar but had trouble with screen skipping and freezing. After calling your staff she walked us through several attempts to remedy the problem and determined the problem was our internet connection. She then offered to transfer our fee to give us the course on demand. Good work, satisfied customer.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“We have been pleased with the variety of courses offered and the quality of the presentations.”

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Posted 4 years ago

Thank you, Sharon!

Posted 4 years ago

“Enjoyed the presentation. Good format and contents. Did not receive credit for the presentation because I apparently missed the "indicator" . I actually was taking notes and not watching the presenter. hmb”

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Posted 4 years ago

Thank you for this feedback, Harry! We have passed this along to the relevant internal team.

Posted 4 years ago

“TBH I'm wondering why I renewed this subscription. Its mostly to get my CPE and CLE at the same time, and to network. Without the in-person component there is little to no networking and I could get the online only much cheaper. NBI needs to recognize that the change in business model needs to be reflected in the price structure, or do something to make up for it. Even the YMCA put membership fees on hold during lockdown when they were not allowing in person visits to the gym.”

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Posted 4 years ago

Thank you for this feedback, Amy! We have passed this along to the relevant internal team.

Posted 4 years ago

“I think the programs are very good. I wish I had more time to take them. I do wish I received 1-3 email notices a week from NBI rather than per day.”

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Posted 4 years ago

Thank you for this feedback, Gregg! We have passed this along to the relevant internal team.

Posted 4 years ago

“A lot of great courses.”

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Posted 4 years ago

Thank you, Jeri!

Posted 4 years ago

“Great selection of courses.”

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Posted 4 years ago

Thank you, Robert!

Posted 4 years ago

“Good.”

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Posted 4 years ago

Thank you, Shaune!

Posted 4 years ago

“NBI offers a variety of CLEs, including multi-credit classes.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“The class was good. Liked the shorter 1 hour format for a general overview of a topic. Presenter seemed knowledgeable and delivered material well.”

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Posted 4 years ago

Thank you, Jeff!

Posted 4 years ago

“Have found their CLE Pass to be a very value for the price. I have more than gotten my investment back in seminars. What keeps NBI from getting a Five-Star rating is two issues: 1) Use of non-attorneys for some of the topics, although this issue is nowhere near as problematic as it was a few years back. Some of the non-attorneys used as presenters were of very poor quality. But the presenters have gotten much, much better and cannot remember a non-attorney presenter recently. 2) The topics seem to somewhat limited, primarily to probate, estate planning, business entities. have been asking for more diverse topics for a long-time. Finally saw two of my requests were scheduled, then came C-19. A BIG plus for NBI: Customer Service.”

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Posted 4 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“The information was good. I took the training as I transition into a director of special education position so a lot of what was said was things I know already but it put some of it in context of the law which was interesting. I thought both presenters were knowledgeable but a lot of overlap that could have been condensed. I know I purchased an audio training module, but it would have been nice there was video. The PPT packet was good, but it was hard to keep track of where the speakers were. The additional resources were nice as well. As for the company, it would be nice if you had different listserv for different job classifications as a lot of the MANY emails I have received already are not relevant to my position. I have already debated unsubscribing just do to the amount. (To my own fault, I haven’t looked to see if this is possible. If it is already, thank you!) All in all, I think the educational information available from NBI!”

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Posted 4 years ago

Thank you for this feedback, Mary! We have passed this along to the relevant internal team.

Posted 4 years ago

“This seminar was very informative. However, there were network issues throughout the presentation which was distracting and annoying.”

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Posted 4 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“The program was easily accessible. It would be better to include more federal criminal trainings in the future.”

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Posted 4 years ago

Thank you for this feedback, Jared! We have passed this along to the relevant team.

Posted 4 years ago

“As a CPA - I need CPE 40 hours a year; without the in-person classes of eight hours (not your fault I know) I am having difficulty finding online CPE in your system; a couple ones and twos here and there. I don't think I can find 30 or 40 one hour online sessions to attend by end of year 2020. Could you make the search feature easier to use for non CLE credits?”

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Posted 4 years ago

Thank you for this feedback, Eric! We have passed this along to the relevant internal team.

Posted 4 years ago

“Three of the speakers were excellent and the fourth was not as good as the others. The material was excellent and comprehensive.”

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Posted 4 years ago

Thank for the feedback! We have passed this along to the relevant internal team.

Posted 4 years ago

“NBI has been great as a starting solo practitioner. There are informative webinars and additionally the forms library allows me to get a jump start on planning my legal career.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“It's great to get my CLE credits in but would be a lot better if you had more content/panels from speakers in Georgia. I typically view Estate planning and real estate courses through your platform. Most of the ones you provide involve panelists from New England/NY/PA areas and they discuss laws/code sections specific to that state.”

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Posted 4 years ago

Thank you for the feedback, LaShay! We have passed this along to the relevant internal team.

Posted 4 years ago

“First speaker was excellent”

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Posted 4 years ago

Thank you for this feedback, Bronwyn! We have passed this along to the relevant internal team.

Posted 4 years ago

National Business Institute is rated 4.2 based on 1,169 reviews