National Lamps and Components Reviews

Name: National Lamps and Components
Rating: 4.57

4.6 Rating 2,311 Reviews

89 %

of reviewers recommend National Lamps and Components

Company Reviews

Questions

Metrics

4.6

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01279 459632

Email:

sales@nationallampsandcomponents.co.uk

Write Your review

Tell us how National Lamps and Components made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Lamps and Components 5 star review on 17th June 2022

Daniel Woda

National Lamps and Components 5 star review on 24th December 2020

Michael Brooks

National Lamps and Components 5 star review on 13th December 2019

Rebecca King

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! The new light fitting arrived within 48 hours of ordering - and the order was placed on a Sunday! It came very well packed and included a Cadbury's Crème Egg. Many thanks for that! I would recommend National Lamps and Components and will certainly use them again. A good and hassle free service.”

Helpful Report

Posted 9 years ago

Hi John, Many thanks for your 5 star review! We hope you enjoyed your Easter and our little treat, We look forward to hearing from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“They have a good selection available, delivery was quick and the items arrived safely and well packaged. I will use them again.”

Helpful Report

Posted 9 years ago

Hi Georgia, Many thanks for leaving us a 5 star review. We look forward to hearing from you again soon, Thanks and Regards National Lamps and Components

Posted 9 years ago

“lamp offered as dimmable. turned out to be non-dimmable. Disappointed and waste of time”

Helpful Report

Posted 9 years ago

Hi Julian, All incandescent lamps are dimmable and it states this on the box that this lamp is dimmable. We have checked our stock and all are perfectly dimmable. Please can you explain why you think it is not a dimmable bulb!! Thanks and Regards National Lamps and Components

Posted 9 years ago

“Speedy delivery and good quality product.”

Helpful Report

Posted 9 years ago

Hi Charlotte, Many thanks for your 5 star review. We hope to hear from you again soon!! Thanks and Regards National Lamps and Components

Posted 9 years ago

“The reason for the low rating is that your system sends out this review invitation without reference to the order status. It assumes I will have received the order by now. I was told one item would have a supply delay of 5-7 days and asked it I wanted partial delivery. I said to hold for completion of order. That was never acknowledged, and I have to hope that is what will happen. But despite not having one item in stock, and not thus dispatching, you have nevertheless charged for the full order, while still holding it. This also needs improvement: you should charge when you are about to dispatch, and certainly not charge for something you haven't got in stock, and which will be delayed. So the idea is good, but the system needs improvement, I am afraid. I would ideally want to give a slightly less than neutral rating, but your review system has allowed only "Poor" as less than "Normal", and so I am afraid I have to rate this as "Poor". Some finesse to the review system needed there!”

Helpful Report

Posted 9 years ago

Dear Andrew, Please accept our apologies for not acknowledging your reply. Your order is now in stock and will be leaving us today on Fedex service. We will email you tracking details once available. Thanks and Regards National Lamps and Components

Posted 9 years ago

“We haven't received the products yet! so writing a review may have to wait. Please can you find out where our order is?”

Helpful Report

Posted 9 years ago

“We haven't received the products yet! so writing a review may have to wait. Please can you find out where our order is?”

Helpful Report

Posted 9 years ago

“Happy to sell faulty items, lamps are faulty seconds. And refuse to replace or refund. very poor customer service”

Helpful Report

Posted 9 years ago

Dear Mr Williams, We are sorry that you felt it was necessary to leave a negative review. You returned 3 x Duracell LED 3.5W golf balls to us claiming they were faulty. We duly tested them and found them to be in perfect working condition. You claimed they were flashing so we suspect you was using them on a unsuitable dimmer switch. Because these LED`s only consume 3.5W you are not reaching the minimum load on your dimmer switch. The answer would be to fit a low load dimmer like our code JQP401W. You will appreciate that we cannot resell without outer boxes and you have sent the lamps back to us without the original cartons. We value our reputation and only sell perfect reputable branded products. We never knowingly sell faulty goods. We will refund your money today but would appreciate it that you fully read the description of the goods we sell before purchasing again. Thanks and Regards National Lamps and Components

Posted 9 years ago

“good prompt service,”

Helpful Report

Posted 9 years ago

Hi David, Many thanks for your review! We hope to hear from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“Service excellent Staff (Nick) very helpful indeed 110% satisfied Thank you will definitely use your company again. Mrs Frances Chalmers”

Helpful Report

Posted 9 years ago

Hi Frances, Many thanks for your review. We look forward to hearing from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“Very prompt and efficient service. Product worked fine. Thanks.”

Helpful Report

Posted 9 years ago

Hi Duncan, Many thanks for your 5 star review. We hope to hear from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“The UVC tubes arrived promptly and well protected at a very reasonable price. Top marks”

Helpful Report

Posted 9 years ago

Hi Lionel, Many thanks for your 5 star review. We hope to hear from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“Excellent helpful service on the telephone and I ordered and received what I wanted. The only down side was the extremely high price of the postage and packing. Not necessary to make a profit out of that facility. Otherwise very good.”

Helpful Report

Posted 9 years ago

Hi Barbara, Many thanks for your review. We are currently looking into our delivery charges. Thanks and Regards National Lamps and Components

Posted 9 years ago

“Really efficient and very quick service, thank you”

Helpful Report

Posted 9 years ago

Hi Sarah, Many thanks for your 5 star review. We hope to hear from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“easy to use website; quick efficient delivery. well done”

Helpful Report

Posted 9 years ago

Hi Anthony, Many thanks for taking the time to leave us a 5 star review. We hope to hear from you again soon. Regards National Lamps and Components

Posted 9 years ago

“Prompt service and delivery.”

Helpful Report

Posted 9 years ago

Hi Anne, Many thanks for your 5 star review! We hope to hear from you again soon. Regards National Lamps and Components

Posted 9 years ago

“Fast service and very good product. Would definitely use again”

Helpful Report

Posted 9 years ago

Hi Alan, Many thanks for taking the time to leave us a 5 star review. We hope to hear from you again soon. Thanks and Regards National Lamps and Components

Posted 9 years ago

“I find the guys and girls always helpful and no problem is to big . always give good info and delivery is good, lamps are well packed and delivered with no damage”

Helpful Report

Posted 9 years ago

Hi Gary, Many thanks for your review, always nice to hear positive feedback from our customers. We hope to hear from again soon! Regards National Lamps and Components

Posted 9 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 9 years ago

Hi Christopher, Many thanks for your 5 star review! Regards National Lamps and Components

Posted 9 years ago

“Excellent service, and prompt delivery Thank You”

Helpful Report

Posted 9 years ago

Hi Yvonne, Many thanks for your review, we hope to hear from you again soon. Regards National Lamps and Components

Posted 9 years ago

National Lamps and Components is rated 4.6 based on 2,311 reviews