Login
Start Free Trial Are you a business?? Click Here

National Mattress Reviews

4.8 Rating 11,333 Reviews
96 %
of reviewers recommend National Mattress
4.8
Based on 11,333 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Reviews
Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

Write Your review

Anonymous
Anonymous  // 01/01/2019
Outstanding service - love the tracking for when the mattress will be delivered!
Helpful Report
Posted 1 month ago
Service was amazing, and they have tons of different mattresses, just the perfect place
Helpful Report
Posted 1 month ago
They were extremely helpful during the entire process - great experience!
Helpful Report
Posted 1 month ago
Mattress delivered right to our bedroom. Great mattress and great price
Helpful Report
Posted 1 month ago
My husband came across your store, and it just so happened that we needed a new mattress . Shehbaz was more than helpful. He answered our questions before we even asked him. It was wuick and painless. Definitely would recommend National Mattress to anyone in need of a mattress. Thank you
Helpful Report
Posted 1 month ago
Prices were great. The employee was efficient and seemed to know the store, merchandise and policy inside and out. The employee was helpful without being pushy and we were given space and time to test out the mattresses at our own pace. Cheers!
Helpful Report
Posted 1 month ago
I needed new mattresses for my children and after searching online, found National Mattress. Their prices were phenomenal and their selection of choices was amazing! I went to their Dundas St location in Mississauga to try out the mattresses and the service I received was 5 stars all the way. I was greeted when I first walked in, was given a quick but thorough explanation of how the store was set up and when it was time for me to make my purchase, all my questions were answered and then some! Highly recommend and will definitely be returning the next time a new mattress is required.
Helpful Report
Posted 1 month ago
Prices and selection on their website seem accurate and reasonable. Ordering online was straight forward and the delivery options were clearly presented and useful. Delivery dates were clearly communicated and the mattress was delivered as expected. I would have no hesitation with dealing with this company again.
Helpful Report
Posted 1 month ago
Straight to the point and friendly service. They made it easy to do business with them.
Helpful Report
Posted 1 month ago
Purchase low profile box spring was exactly as advertised. Shipping to home was quick, on time and delivery men were friendly and easy tracking via app The item was a store brand and only wished warranty for a box spring was more than a year
Helpful Report
Posted 1 month ago
Great quick delivery and service. This is my second purchase from NM, and I very pleased!
Helpful Report
Posted 1 month ago
I just bought a Beautyrest Quintessence Ultra Plush mattress from National Mattress. What a great experience from beginning to end! I had shopped around at other retailers and found National had the best pricing for what I was looking for. The salesman at the Kitchener location was friendly and helpful, then I was able to order the mattress online and pick a delivery date. The delivery was smooth and I’m so happy with my purchase and experience with National!
National Mattress 5 star review on 11th November 2024
Helpful Report
Posted 1 month ago
Good I am happy!
National Mattress 5 star review on 11th November 2024 National Mattress 5 star review on 11th November 2024
Helpful Report
Posted 1 month ago
Good mattress and very friendly delivery driver
Helpful Report
Posted 1 month ago
We ordered a split box spring, the delivery crew called us when they were 10 minutes away. Crew was very friendly on the phone and smiled dropping it off. It was a little after 8am so we really appreciated the friendly energy they had. Fast delivery and great service! 10/10 would recommend!
Helpful Report
Posted 1 month ago
Great service provided by the sales person, Logan @ Markham location.
Helpful Report
Posted 1 month ago
Very knowledgeable instore information on types of mattresses. Not fancy presentation in store but prices make up for that. Name brands. Free delivery but had to adjust my work day for middle of the day delivery. Mattress received a few days ago but have not tried it yet.
Helpful Report
Posted 1 month ago
Would definitely recommend National Mattress to others looking to improve their sleep experience. My husband and I were having trouble getting comfortable on our 7" mattress (purchased elsewhere) placed directly on our wooden slat bedframe. I researched mattress bases and came across this company. The customer service reps were very patient in answering all of our questions over the phone. We ended up placing an order for the 8" king mattress base for an affordable price. The process for purchase & delivery went very smoothly - the product came within a few days. This base elevates the height of our bed nicely and provides a supportive structure, which has significantly improved our sleep. I've already referred my family to the team!
National Mattress 5 star review on 11th November 2024 National Mattress 5 star review on 11th November 2024
Helpful Report
Posted 1 month ago
queen mattress was 4 inches short of length. Contacted customer support...as usual giving hard time. should have gone with Costco..worst purchase
Helpful Report
Posted 1 month ago
The process was easy, the price is unbeatable and delivery was fast and reliable
Helpful Report
Posted 1 month ago
National Mattress is rated 4.8 based on 11,333 reviews