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National Mattress Reviews

4.8 Rating 10,945 Reviews
96 %
of reviewers recommend National Mattress
4.8
Based on 10,945 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Reviews
Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 18th November 2024
Ahmed A
National Mattress 5 star review on 17th November 2024
Jessica
National Mattress 5 star review on 16th November 2024
Vanessa
National Mattress 5 star review on 16th November 2024
Vanessa
National Mattress 5 star review on 15th November 2024
Rodolfo
National Mattress 5 star review on 15th November 2024
Bill B
National Mattress 5 star review on 15th November 2024
Bill B
897
Anonymous
Anonymous  // 01/01/2019
good service
Helpful Report
Posted 3 months ago
Very honest and helpful staff , they literally told me what I need and don't need also I choose an exspansive mattress they pointed out all the similar ones cheaper so I could save more. Everyone should check this place out if they need mattress
Helpful Report
Posted 3 months ago
very good mattrasses
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Posted 3 months ago
John K is very accomodating and the place is very accessible. Thank you National Mattress Steeles branch...😊😊👍
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Posted 3 months ago
I’ve had order all my mattresses here, very quick to deliver. Any issues I was able to reach to someone ! Prices is also great ! Will keep purchasing from here !
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Posted 3 months ago
Great experience! Was greeted when we came in and had a chance to look around after being given a brief tour. We were given recommendations in multiple price points after looking around and all of our questions answered in a polite and professional manner. Would recommend!
Helpful Report
Posted 3 months ago
A good purchasing experience and very good quality of the product.
Helpful Report
Posted 3 months ago
Website was easy to navigate and purchasing made easy. Only downfall was that delivery wasn’t available in my area.
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Posted 3 months ago
Quick and easy to buy a mattress with sales people who are just there to help and not looking to upsell. would come back again.
Helpful Report
Posted 3 months ago
The mattresses purchased were exactly as described and expected. Delivery was on time and communication was great!
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Posted 3 months ago
National mattress was very accommodating! I was so grateful for free shipping to my doorstep. They provided a more affordable option for an eco-friendly mattress than I had been able to find elsewhere. They were also very communicative with delivery! Thank you!
Helpful Report
Posted 3 months ago
We had a very small window to furnish our apartment--had had a day full of problems and delays, and couldn't even begin looking for a mattress until 5pm that night (and assumed we'd be in sleeping bags on the floor). We wasted about an hour and a half looking at department stores, each of which had maybe one "okay" mattress that they'd have to order in and ship in a couple of weeks. We headed to National without much hope, and ended up kicking ourselves for not having gone there first! Arnold asked what we needed in terms of size/comfort/budget, and pointed us immediately to several excellent options. Within half an hour, we had the perfect mattress loaded into our truck, ready for a very needed good night's sleep. It was the only thing that had gone right all day. Arnold, you're a hero! Would recommend National Mattress without hesitation to everyone!
Helpful Report
Posted 3 months ago
The young man that sold us the box spring was very helpful and we felt that we could trust him.
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Posted 3 months ago
Quick turnaround and clear and easy communication with the delivery process. Great competitive pricing and the mattress is excellent quality!
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Posted 3 months ago
We had a great experience with National Mattress! Suraj was very helpful in showing us many options based on our preferences and then helped us to narrow down what we liked. We ordered our mattress Monday and it was delivered Wednesday, very efficient service with clear communication the whole way through! We ordered a Tempurpedic mattress, great price and we are loving it so far!
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Posted 3 months ago
Amazing customer service and great products. Quick shipping and they delivered upstairs
Helpful Report
Posted 3 months ago
Excellent customer service with a large inventory to choose from
Helpful Report
Posted 3 months ago
An amazing and pleasurable experience ; the service rep Trystan was very professional , highly knowledgeable and a pleasant and kind individual to deal with , he explained all aspects of the mattress and. helped us decide what would meet our needs He is a major asset to your business , His customer service skills are excemplery , I have been in the customer service industry for 44 years and he is outstanding and you should be very proud of him , I would highly recommend him and your company to all of my friends
Helpful Report
Posted 3 months ago
The Sales representative was very courteous did not follow me around the store i went looked around when I had a question Logan T was very knowledgeable. I ordered my mattress At Woodbine location. They even accommodated a Sunday delivery for me. That was the next day after purchasing. Exceptional service.
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Posted 3 months ago
Extremely impressed with the purchase experience and delivery service on time Thanks
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Posted 3 months ago
National Mattress is rated 4.8 based on 10,945 reviews