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National Mattress Reviews

4.8 Rating 11,333 Reviews
96 %
of reviewers recommend National Mattress
4.8
Based on 11,333 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Reviews
Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

Write Your review

Anonymous
Anonymous  // 01/01/2019
Your service by the sales reps was outstanding, treating us with respect and honour. Home delivery of the mattress was also a great service. I shall recommend to all my friends and family,
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Posted 4 weeks ago
It was an amazing experience with National Mattress. The staff is super friendly. I had so many questions and they answered all. Conor was really helpful!
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Posted 4 weeks ago
Ordered the Serta platform base and a mattress cover online. Called the store to get more information on it. The salesperson I spoke with was friendly, knowledgeable about the product and answered all my questions. After ordering online, communication via email and text message regarding delivery date to the actual day of delivery was detailed and straighforward. Drivers called a few minutes before arriving. They were professional and kind. I would consider purchasing from National Matress again and would recommend them.
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Posted 4 weeks ago
Visit twice and bump into different staffs. Both are super helpful not pushy
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Posted 1 month ago
I bought my mattress from National Mattress recently, and I’m really happy with the experience. They have a great selection of brands and options, so it was easy to find something that worked for me. Peter K. was super helpful which made the process smooth. Delivery was free, which I appreciated, though there was a bit of a delay—so checking stock beforehand might be a good idea. All in all, I’m very satisfied with my purchase and would consider shopping here again.
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Posted 1 month ago
Very good prices, very confusing website. Couldn't order a product and 2 different support agents didn't tell me there is a visually duplicate website that allows Canada wide delivery.
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Posted 1 month ago
Wonderful, wonderful, wonderful! Our customer Service rep Wayne B was quite lovely and guided us through the ordering processing. Everything right down to the delivery was perfect. I have already referred my family and friends. Thank you so much. Oh and the Bed is so comfortable and great quality!!
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Posted 1 month ago
I got a mattress from national mattress 10 years ago and it was the best decision I made. Since then I've recommended national mattress to all my friends and family. Only reason I purchased another mattress is because we wanted to upsize to a dual king. I'd recommend anyone reading this to trust their purchase with national mattress.
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Posted 1 month ago
Appreciated sales approach- focus on personal perspective on comfort, then, mattress quality, and straight forward pricing. Purchase and delivery process was easy.
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Posted 1 month ago
Excellent customer service and delivery schedule.
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Posted 1 month ago
i was totally impressed by the product knowledge and expertise offered by your sales team in Markham
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Posted 1 month ago
National Mattress was very honest, friendly and helpful in making the right mattress choice for us. Very knowledgeable staff. Pricing was excellent and the mattress fits like a charm. Highly reccommend.
National Mattress 5 star review on 22nd November 2024
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Posted 1 month ago
The team were great and best costs for same product compared to competitors
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Posted 1 month ago
Fast, friendly and at an amazing price, delivery included!! A5-star experience all around!
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Posted 1 month ago
We had a great experience with National Mattress. Tristan was so professional and helpful. He was able to give us all the answers we needed and the visit went smoothly.
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Posted 1 month ago
We are waiting for the matress to arrive. However we orderd Tuesday and said estimated delivery on Wednesday. So we are waiting to see. We only got the mail of placing the order.
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Posted 1 month ago
Make a purchase with National Mattress on Wednesday and delivered on Thursday afternoon. Great service and prompt delivery. Very satisfied
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Posted 1 month ago
The staff at the shop were extremely kind and very helpful.
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Posted 1 month ago
My mum purchased a mattress and was delivered on time and in perfect condition. She loved the quality of the mattress and everything was easy and quickly sorted online for purchasing. She was happy this morning after a good nights sleep.
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Posted 1 month ago
National Martes is the best customer services incredible product and very good price deserve 100 customers services I'll very happy I highly recommend.
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Posted 1 month ago
National Mattress is rated 4.8 based on 11,333 reviews