National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 10,914 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 10,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 17th November 2024

894

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing and friendly staff.”

National Mattress 5 star review on 30th September 2024

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Posted 1 month ago

“The selection was extensive. There is something for every taste and every price. The sales rep was very knowledgeable and helpful in assisting us with our purchase.”

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Posted 1 month ago

“Excellent customer service in the store/online and prompt delivery!”

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Posted 1 month ago

“Driver showed up 1:30 hour before online tracking time . Called me 5 mins before arriving and didn’t make delivery saying “not home””

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Posted 1 month ago

“Greg at the Hamilton branch gave me an excellent experience in shopping for my mattress! Thanks again :). very convenient, as my mattress was rolled up and i was able to fit it in my toyota camry.”

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Posted 1 month ago

“Great new mattress nice and firm only thing they only left me 1 protetor i ordered two and paid for two”

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Posted 1 month ago

“Great mattress. Got it for a good deal and free delivery! It came at the expected time and was delivered to my first floor. I would definilty buy again.”

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Posted 1 month ago

“The store was well organized and Greg and co were very helpful in guiding our purchase. The service was excellent and the prices are great. Thanks guys!”

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Posted 1 month ago

“We are very satisfied with the mattresses that I received from you and we will recommend them to our relatives and friends. You were also very correct on the day and schedule. Thank you very much and job well done ☺️”

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Posted 1 month ago

“100% recommended. Wide variety of mattresses for all. Such knowledgeable and friendly staff to help with your needs. Quality products worth every cent, you'll definitely find the perfect mattress you're hunting for!!”

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Posted 1 month ago

“Good Quality. Fast Delivery. Number1”

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Posted 1 month ago

“So many options in various brands in store that I could try. The assistant in store was really helpful and knowledgeable - he put himself in our shoes. I love National Mattress that the assistants are not on commission - I could fully trust them.”

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Posted 1 month ago

“Excelent prices and customer service”

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Posted 1 month ago

“Great selection staff was helpful! A man named Alex went over the options and made time to help find the right mattress for me!”

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Posted 1 month ago

“Very good customer service and happy with my purchase. I have purchased other mattresses from the same location previously. Returning customer !”

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Posted 1 month ago

“When my wife and I walked into National Mattress on Kitimat in Mississauga, we are greeted by Conor . Conor was very professional and knowledgeable. He took us to the warehouse, listened to our needs and suggested that we try different mattresses so we could decide on the right mattress for proper comfort that we needed to enjoy rested nights of sleep .He did not push or upsell any mattresses.It was we were more comfortable with . This is an excellent supplier and excellent staff . Thank you Conor .”

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Posted 1 month ago

“Great service and price. Will be experiencing the mattress soon and I am sure it’s going to exceed my expectations.”

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Posted 1 month ago

“Rating: 4/5 I recently visited the Mississauga branch of National Mattress to buy a mattress and had a generally positive experience, though there were a few hiccups. Store Experience: Upon entering the store, I initially felt ignored. The staff was busy with other customers who had arrived before us and then seemed to focus on customers who arrived after us, which made the start of our visit feel frustrating. However, after some time, the staff caught up and were able to answer our questions and guide us through the available options. The store layout was a bit awkward, resembling more of a warehouse than a retail store. It took a little time to get accustomed to it, but eventually, I figured out that each aisle was dedicated to a specific brand, organized by price from highest to lowest. There was a wide variety of options on display, which was a huge plus. Customer Service: Despite the rocky start, the customer service was excellent. The staff were knowledgeable, helpful, and not at all pushy. It was refreshing that they didn’t try to upsell us on the most expensive mattresses, but instead listened to our needs and guided us accordingly. Initially, we came in just to do some research, but the helpful guidance and the good experience led us to make a purchase on the spot. Their professionalism and expertise made the process smooth and enjoyable. Product and Price: The mattress we purchased met all of our expectations in terms of comfort, quality, and features. Prices seemed competitive, and we felt like we were getting good value for money. There were promotions and discounts available, which made the purchase even more attractive. Delivery and Set-Up: We have yet to receive the mattress, so I can't comment on the delivery process or set-up at this time. After-Sales Experience: Since the mattress hasn’t been delivered yet, we haven't had a chance to engage with after-sales support or warranty services”

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Posted 1 month ago

“The delivery of my purchase happen flawlessly. The delivery man called when he was close to my house and when he arrived, he was courteous, pleasant and helpful!! He placed the purchase in the room it was intended for (paid for when the purchase was ordered) and assisted in unpacking and placing the purchase in place. When he was leaving, again courteous, polite and always happy!! Great Delivery experience!!! The product was exactly what I ordered and delivered when NM stated for my order.”

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Posted 1 month ago

“Wayne was extremely polite and very professional. I am just moving to hamilton and needed a mattress for night. He did an excellent job explaining to me the different options, helping me choose a tailored Mattress solution for me and set up a Convenient boxspring delivery that made the process smoother! I would not have been able to do so without his help!”

National Mattress 5 star review on 29th September 2024

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Posted 1 month ago

National Mattress is rated 4.8 based on 10,914 reviews