National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 10,905 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 10,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

Write Your review

Tell us how National Mattress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

National Mattress 5 star review on 16th November 2024

893

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“National Mattress went above and beyond to ensure we got the perfect mattress for us. Everything was explained clearly and concisely with no pressure of purchase. We felt very comfortable speaking with those working and all our questions were answered. The mattresses were easy to test out and access and the prices can't be beat. Highly reccomend”

Helpful Report

Posted 2 weeks ago

“Delivered in good condition with care”

Helpful Report

Posted 2 weeks ago

“Nice and friendly shop ~ price reasonable 👍”

Helpful Report

Posted 2 weeks ago

“I was hesitant at first shopping at a store that wasn’t a home store or specialty mattress chain most are familiar with, but purchasing from National Mattress was not only great because of the variety, care and quality of top brands to affordable ones, but the customer service experience was wonderful as well. In-store and online experience were both very positive. From the moment we walked in, we were welcomed and given assistance. Greg helped give great suggestions and provided great comparisons to help us identify the perfect option. Although commission free, you never got that pushy sales feel or felt like you were just being given not enough information to really make a sound decision. Point is, the team is kind and helpful. They were even just as detailed and helpful over the phone for follow up questions about products and process, and were accommodating in helping ensure my order was on the next truck for delivery. Even the delivery process was great, with clear live tracking, and kind and helpful staff. Overall, this was just a positive experience and can rely on them for at least decent quality products.”

Helpful Report

Posted 2 weeks ago

“Awesome mattres, delivery smooth and on time,”

Helpful Report

Posted 2 weeks ago

“The personal was very helpfully, lot of choices available very easy to find and will recommend to my friends and family”

Helpful Report

Posted 3 weeks ago

“Very good”

Helpful Report

Posted 3 weeks ago

“Well I have shopped around, and returned to National for more then one reason. Price Friendly staff Patients and honest Mark”

Helpful Report

Posted 3 weeks ago

“They have a wide range of products. The customer service is incredible! So responsive and professional. I got my mattress quick and easy!”

Helpful Report

Posted 3 weeks ago

“Good prices, decent mattress, good service.”

Helpful Report

Posted 3 weeks ago

“Great service”

Helpful Report

Posted 3 weeks ago

“Very comfortable”

Helpful Report

Posted 3 weeks ago

“Very comfortable Quick delivery”

Helpful Report

Posted 3 weeks ago

“I needed to get a new mattress and was clueless as the best place to go. My neighbour recommended Nationa. I looked up the one new me and the experience was amazing. Got the best offer”

Helpful Report

Posted 3 weeks ago

“I recently had a fantastic experience at National Mattress while searching for the perfect mattress. Their staff was incredibly accommodating and patient, guiding us through the numerous options available. We felt no pressure and were encouraged to take our time in finding the right fit. After exploring their wide selection, we ended up choosing the Beautyrest Harmony Alcove, and it has been a game-changer for our sleep quality. We’re now enjoying restful nights and waking up refreshed. If you’re in the market for a new mattress, I highly recommend visiting National Mattress. Their expertise and commitment to customer satisfaction truly set them apart!”

National Mattress 5 star review on 26th October 2024

Helpful Report

Posted 3 weeks ago

“Great prices. Staff are friendly, attentive, and ready to provide useful help. Their no frills warehouse allows you to try before you buy - the mattress I would have ordered blindly online wasn't what I was looking for after all, and I found a couple that were perfect for my preferences, for less than I expected to spend.”

Helpful Report

Posted 3 weeks ago

“I give Customer service a big check ✅ for helping us out very quick to find & choose which mattress that fits to my needs. Store has good price deal and a quality mattress. I will recommend it 💯% 👏🏼”

Helpful Report

Posted 3 weeks ago

“Excellent.”

Helpful Report

Posted 3 weeks ago

“Bought a metal frame for my bed, excellent quality and sturdy plus easy to assemble”

Helpful Report

Posted 3 weeks ago

“A lot of mattresses for selection. Staff are friendly and helpful too!”

Helpful Report

Posted 3 weeks ago

National Mattress is rated 4.8 based on 10,905 reviews