National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 11,333 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 11,333 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 19th December 2024

Chun H

Albert K

National Mattress 5 star review on 18th December 2024

Hokwan K

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were pleased with the informative and pressure-less service from the young people working yesterday, and feel we purchased the mattress we wanted at a very competitive price. We attended the Kitimat location.”

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Posted 3 weeks ago

“Professional, efficient customer service”

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Posted 3 weeks ago

“Great knowledgeable service and a great price in store followed up by great deliver service”

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Posted 3 weeks ago

“I bought an Extra Firm mattress but its medium firm”

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Posted 3 weeks ago

“Their store had a large variety of mattresses. The transaction was very smooth and we even got a free pillow. The customer service was great and they even brought the mattress to our car for us. Highly recommend!”

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Posted 3 weeks ago

“Horrible Experience using National Mattress' in room delivery service. The drivers were agressive and violent. We paid 2.3K for 3 mattresses, and 1 came damaged with the plastic bag wide open at the bottom. When we refused the mattresses, one of the drivers started yelling at us inside our house, and used STFU. We were absolutely shocked and asked numberously the drivers to leave our house. To make things worse the aggressive driver pushed us on his way out of our house, and left scratches on our walls. The remedies that we got from NM is only a full refund on the order and a free inside-room delivery for a new order. This is just laughable. Stay away from their delivery services!”

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Posted 3 weeks ago

“We found the perfect mattress for our new bed. Jon and Peter were very knowledgeable and helpful. Would come back if needed”

National Mattress 5 star review on 25th November 2024

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Posted 3 weeks ago

“Staff were friendly and helpful. Good value for the price I paid.”

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Posted 3 weeks ago

“Overall service from store to delivery was excellent would use and recommend to others”

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Posted 3 weeks ago

“The service was great, just the right amount of attentiveness and information while still giving us freedom to try the mattresses. We eneded up finding a mattress we liked and placed the order in under an hour. The prices were great! Highly recommend.”

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Posted 3 weeks ago

“Just got my mattress so I can’t say too much on that but so far it’s pretty good. Service was quick and efficient. I got my mattress less than one week after I ordered it. I called because I had a question and was able to reach someone pretty quickly. I’ll most likely be ordering some bedding from them as well.”

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Posted 3 weeks ago

“The staff are amazing: online and in Hamilton. Since they couldn’t deliver the mattress sooner due to a holiday and I needed the mattress urgently, I rented a car and picked the mattress myself. The staff at Hamilton store was very helpful. Thank you”

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Posted 3 weeks ago

“Very good prices, knowledgeable staff.”

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Posted 3 weeks ago

“The store layout and informational pamphlets made it intuitive to shop and make decisions.”

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Posted 3 weeks ago

“Good service, fast delivery and great mattress”

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Posted 3 weeks ago

“Very fast ans easy. Exactly as expected.”

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Posted 3 weeks ago

“Very affordable and comfy the price”

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Posted 3 weeks ago

“Pavan S. is nice person and good service as well.”

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Posted 4 weeks ago

“Very satisfied with our 3rd purchase from the National Mattress. Received as described with the reasonable price. This time, I ordered 1 Queen and 1 King Extra Firm Chirofoam Mattress and their Quilted Mattress Protectors as well as 3 Copper Infused Pillows. I would say it's 5/5 for these products and service. Thank you.”

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Posted 4 weeks ago

“Great customer service including attention to details and patience to listen and understand the customer's need!”

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Posted 4 weeks ago

National Mattress is rated 4.8 based on 11,333 reviews