National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 10,905 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 10,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 16th November 2024

893

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying a mattress from National Mattress was the most stress free and easy mattress shopping experience I've ever had. I wasn't bombarded with the sales tactics of other well known stores which leave me overwhelmed and irritated. The difference here is that I was acknowledged and greeted in a friendly way and offered assistance. I was just looking at this point so declined the help but when I did have some questions, Henry was right there available without hesitation and offered me useful information without any pressure. I ended up purchasing a mattress that same day and I am very satisfied with the service that I received as well as the selection of mattresses available. I will definitely return for future mattress purchases and recommend to everyone.”

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Posted 3 weeks ago

“The mattress is Comfortable. Thanks Sam at the Kitchener location for recommending a higher quality one that fit what I needed.”

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Posted 3 weeks ago

“Very good quality, excellent service”

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Posted 3 weeks ago

“Excellent options and prices for mattress!!”

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Posted 3 weeks ago

“It is what I expected, firm and comfy. Thanks”

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Posted 3 weeks ago

“Don't expect them to honor their exchange policy. Received an item and it was damaged on delivery but we didn't notice until we went to move the item into place. Due to it being more then 24 hrs, they didn't exchange for a new item even though it was unopened and in the original packaging . Sent them pictures to prove our case as requested but they still didn't help. Emailed and called but nobody was helpful for a simple exchange.”

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Posted 3 weeks ago

“Matress wasn't delivered on tuesday 22nd although you said it will be in store it has been long time and driver didn't knock on the door, now you said new delivery date is Friday which is too long, I offered To pay for another delivery today but no one replied”

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Posted 3 weeks ago

“Quick; easy; good price. Great communication on delivery day!”

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Posted 3 weeks ago

“Went looking for a mattress, Greg was awesome, gave us different options and his expertise. Thank You”

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Posted 3 weeks ago

“I wish I could say that I had a good experience but I can’t , I sent you 3 emails and never got an answer. Very disappointing and bad experience and not helpful at all”

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Posted 3 weeks ago

“great prices, great service, easy and on time delivery. Delivery fees in to room very reasonable.”

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Posted 3 weeks ago

“Very good customer service On time delivery”

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Posted 3 weeks ago

“Really impressed by how fast delivery was and how much of an impact this box spring has had on our sleep quality already”

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Posted 3 weeks ago

“Fast delivery and very responsive when asked questions online. Happy with my purchase!”

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Posted 3 weeks ago

“Love the layout easy to understand price. Customer service was great. Fast and easy process.”

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Posted 3 weeks ago

“Delivery was accurate. The mattress is good quality (so far). I ordered extra firm and it is indeed firm while being comfortable.”

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Posted 3 weeks ago

“Great mattress for a great price. Easy to order online and excellent delivery tracking. Overall great experience and would order again from National Mattress.”

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Posted 3 weeks ago

“National Mattress is our go-to place for mattresses. This is our second time purchasing from here, and we’ve been very satisfied both times. The staff are super knowledgeable and take a no-nonsense approach, which we really appreciate. They helped narrow down our options perfectly based on our needs and gave us the space and time to make a decision. The quality of their mattresses is superb, and they offer the best prices around. Highly recommended!”

National Mattress 5 star review on 22nd October 2024

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Posted 3 weeks ago

“The mattress were well delivered and as good as we anticipate. Outstanding mattress. Glad that we have the change to try it out before choosing one.”

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Posted 3 weeks ago

“By Far the best mattress purchasing experience ever. It was quick, it was easy. The price you see is the price you pay. Seriously, no tax! Free delivery to your door! Pleasant service. Highly recommend. Thank you National Mattress Outlet”

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Posted 3 weeks ago

National Mattress is rated 4.8 based on 10,905 reviews