“All I can say is avoid this company like the plague. Five weeks and counting that I have been driving around with a piece of plastic on the back of my car and National Windscreens are totally useless in any solution or temporary help on the matter. Negligent is what they are. I am unsafe, my car is insecure and they don't care at all. Absolutely disgusting attitude. I have spent too long on the phone with their hopeless 'customer service' people ( not a phrase they really understand) and am now resorting to social media to say BEWARE. Dismal communications, Complete lack of empathy and customer care, along with what I suspect can be termed Basic Negligence”
“"Technician",broke both pillars to windscreen in three places when changing windscreen. He glued them together and back on. He said the office had been informed and they would be in touch with a further appt. This didnt happen and when queried about replacement pillars they didnt have a record of them being broken and turned blame onto me for somehow breaking them.
Now my insurers wont fix pillars and national windscreen wont pay for breakage.”
