Nationwide Bathrooms Reviews

Name: Nationwide Bathrooms
Address: 135 Doncaster Road, United Kingdom, Barnsley
Rating: 3.29

3.3 Rating 772 Reviews

57 %

of reviewers recommend Nationwide Bathrooms

Company Reviews

Questions

Metrics

3.3

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0845 095 5000

Location:

135 Doncaster Road, United Kingdom
Barnsley
S70 1UF

Write Your review

Tell us how Nationwide Bathrooms made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & good prices. Readily matched price on one item found slightly cheaper elsewhere. Very good efficient, friendly customer service that kept us informed on progress & options when manufacturer supply issues were encountered. I will definitely use it again & recommend it to others.”

Helpful Report

Posted 2 years ago

“Excellent service, even though I had ordered a sink unit on their website, they rang me to check my order, as they suspected I’d incorrectly selected the wrong part, I had to cancel the order due to my mistake but Nationwide Bathrooms refunded my money without any problem.”

Helpful Report

Posted 2 years ago

“Order taken at start of July, no delivery of items, no communication, and to date no refund. Try to call and each time palmed off - initially delivery next week, and now its refund is being processed. BS company, BS people. Thieves”

Helpful Report

Posted 2 years ago

“Really glad I chose this company to go ahead and other new items for my bathroom. They came in perfect condition and the price was also better than most websites. Couldn’t ask for a better or smoother purchase! Fully recommended to anyone wanting high-quality items at a good price with quick delivery.”

Helpful Report

Posted 2 years ago

“Needed a slimline mounting bracket for a concealed shower valve which my supplier said was not required. Nationwide Bathrooms were dispatched and it arrived as promised.”

Helpful Report

Posted 2 years ago

“The pump operates as expected producing a good flow from what was a fairly poor flow originally. The on and off times for the pump are almost instantaneous. My only complaint would be that the pump is fairly quiet when the water is cold but becomes fairly noisy when the water reaches its hottest point.”

Helpful Report

Posted 2 years ago

“5 stars for quick service and quality of the product. This shower head directs the spray in a nice tight pattern, the water goes exactly where you direct it it's fab.”

Helpful Report

Posted 2 years ago

“Avoid this company at all cost. They will take your money and then ignore you forever. customer service does not apply to this business. they specialise in ignorance service. complete rubbish!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 2 years ago

“We live in the Highlands, so were delighted to receive two shower baths just a couple of days after ordering and over a holiday weekend! The price was very competitive and the baths are lovely.”

Helpful Report

Posted 2 years ago

“Having browsed many of the sites online and found the particular size and quality of bath I was looking for at Nationwide Bathrooms, I am pleased to say the ordering process was straightforward and delivery was made a few days later just as promised. What more could I ask?”

Helpful Report

Posted 2 years ago

“We were amazed at the speed and reliability of this company. I cannot fault the service or the product. The shower screen is exactly what I wanted and it is a very good quality product. It looks beautiful in my new shower room.”

Helpful Report

Posted 2 years ago

“I found the information I received from customer service key to my purchasing decision. My call was quickly answered and the person was very polite and knowledgeable. Also, my purchase arrived ahead of schedule and I was kept fully informed as to the timing of its delivery.”

Helpful Report

Posted 2 years ago

“Dreadful company - please read the poor reviews. Ordered a shower back in May which arrived too late so I asked for a refund. Took over two months to resolve and I had to involve Trading Standards and eventually I just turned up at their premises and asked them to sort it - refund was issued the next day. Awful, rude owner. Please read the reviews and go somewhere else - they really couldn't give a t0ss about their customers.”

Helpful Report

Posted 2 years ago

“Chasing an order which is overdue. They took payment straight away but have never given details for delivery. They never answer the phone or reply to electronic chat. Beginning to wonder if they exist or have i been scammed? Appalling service.”

Helpful Report

Posted 2 years ago

“This company provides terrible customer service. complete lack of response to endless emails. chat on website is hit and miss. no one answers when you phone. avoid this company if you want to purchase any goods.”

Helpful Report

Posted 2 years ago

“I ordered a Matki shower on May 19th and paid over £1600. I was informed a few days later that there was a supply issue so I cancelled the order. I sent an email confirming the cancellation and received a reply saying accounts would refund me. I have had to apply to my credit card company for the refund as this company wouldn't in spite of their promise. I received my money today 28th July. Be warned before dealing with them”

Helpful Report

Posted 2 years ago

“Excellent from start to finish. Everything ran to schedule. I was contacted each day, to advise me when the workmen would be arriving and again later in the day, to check the progress and to see if I had any queries. All the workmen arrived on time and cleared up before they left for the day. I am so pleased with my new kitchen, it looks fabulous. Would highly recommend this company.”

Helpful Report

Posted 2 years ago

“Terrible customer service. They sent me different taps than I originally ordered and to date have never refunded me the difference. When the taps did not fit, they would not take them back as said it was too late. (Had to wait for plumber as taps were so slow I lost my slot) I have called 5 times and get no where. They now cut me off as know my number. Disgusting service and I want my refund owed to me.”

Helpful Report

Posted 2 years ago

“This is the second time I have ordered goods from you they have always been supplied promptly and at a very competitive price. I have no complaints whatsoever and would strongly recommend your company to anyone.”

Helpful Report

Posted 2 years ago

“After an awful experience with plumb world Nationwide bathrooms really saved me time and money delivery was fantastic priced reasonably and quick no issues I am currently installing bathrooms so far I'm impressed and would be happy to recommend thanks Nationwide bathrooms.”

Helpful Report

Posted 2 years ago

Nationwide Bathrooms is rated 3.3 based on 772 reviews