Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.74

4.7 Rating 1,248 Reviews

94 %

of reviewers recommend Natural Chemist

4.7

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for another prompt delivery .”

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Posted 1 year ago

Thanks for your review, Laurel :)

Posted 1 year ago

“EASY TO ORDER - QUICK TO RECIEVE ORDER”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

Hi Kaye, Thank you for leaving a review with us. We are glad to hear you had a positive experience with our service. Please let us know if we can assist in the future. Kindest regards, Natural Chemist.

Posted 1 year ago

“I placed a script and paid for Express Post shipment. The script sat for 3 business days before being shipped out. Not good enough.”

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Posted 1 year ago

Thank you for your review. Our team does our best to ship orders as soon as possible. We do sometimes have to order in new stock which can delay shipment out from our warehouse. We do appreciate your patience with us during that time. Kind regards, Annie (Naturopath)

Posted 1 year ago

“always helpful”

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Posted 1 year ago

Thank you Sharon!

Posted 1 year ago

“To order products has been very easy, the packaging was eco-friendly and beautifully packed”

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Posted 1 year ago

Thank you for your review Jackie!

Posted 1 year ago

“Everything was fine, processing of order was fine, delivery time approx 5 working days after dispatch, my only issue was that I didn't recieve any communication from Natural Chemist after placing my order and getting a confirmation. There wasn't an email saying "We've processed your order" or "Your order has been dispatched" - I had to rely on getting that information after the fact from the shipping company. It's not a deal breaker and I will buy again, but just makes me worry when buying first time from a new company, and it makes it feel like I don't know when I will get my order because I don't even know if they've seen it yet,”

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Posted 1 year ago

Hi Tara, thank you for your review. Our team has sent you an email regarding this. It may be worth checking your junk mail to make sure we aren't getting lost in there! Kind regards, Annie (Naturopath)

Posted 1 year ago

Hi Tara, Thanks again for your feedback. Natural Chemist typically sends out an automated email with every dispatch in order to notify our customers that their delivery has been shipped. We are currently looking into why this was not synced with your order and are confident it will be rectified soon. Please let us know if we can help further. Kindest regards, Natural Chemist Team.

Posted 1 year ago

“Still early days will give a review soon, but I do feel a bit better”

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Posted 1 year ago

“Ordering, payment and delivery all went like clockwork.”

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Posted 1 year ago

Hi Michael, thank you for your nice review!

Posted 1 year ago

“very good service”

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Posted 1 year ago

“I RECOMMEND NATURAL CHEMIST, THEY ARE EASY TO DEAL VERY HELPFUL, THE PRODUCTS ARE AMAZING, AND THE SERVICE IS FANTASTIC. THANK YOU”

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Posted 1 year ago

Hi Maria, Thank you for your kind words and positive review! We endeavour to provide the best service we possibly can. Kindest regards, Natural Chemist.

Posted 1 year ago

“I have been using Natural Script for dispensing nutritional and herbal formulas for my clients over the past few years. I couldn't recommend their service enough. From the portal ease of use to the range of products available and exceptional customer service, Natural Script are setting the standard in integrative dispensing.”

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Posted 1 year ago

Thank you for your review Alessandra!! Glad that you enjoy utilizing our practitioner tool Natural Script!

Posted 1 year ago

“Ordering from Natural Chemist saved me over $20 on supplements I would normally buy from my functional medical practitioner. Delivered to my front door and free delivery. Easy ordering and prompt customer service followup on an enquiry. I will be definitely using them agaiin.”

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Posted 1 year ago

Thankyou for your review!

Posted 1 year ago

“Everything from ordering to delivery was fantastic 👌”

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Posted 1 year ago

“Quick delivery, goods well packed. Very happy with my purchase.”

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Posted 1 year ago

Thanks for your review Veronica!

Posted 1 year ago

“Courteous person assisting with filling the order and the goods were delivered in good time. Thank you for prompt service.”

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Posted 1 year ago

Thanks for your review Marcel!

Posted 1 year ago

“I found that the Natural Chemist was very reliable and informative.”

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Posted 1 year ago

Thanks for your review John!

Posted 1 year ago

“I really appreciated how quickly I received my order.”

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Posted 1 year ago

Thanks for your review Lachlan!

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Hi John, Thanks for your feedback! Please let us know if we can assist you further. Kindest regards, Natural Chemist.

Posted 1 year ago

“Paid for express delivery. Didn't receive the product for 8 days. The product was in transit for four of those days. Four days to deliver 60km from the pickup.”

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Posted 1 year ago

Hi Adam, thank you for your review. The probiotic you ordered is considered a "fridge free" probiotic. Manufacturers recommendation for storage is "Keep away from direct sunlight and store bellow 25˚C in a cool dry place. We recommend refrigeration upon opening." This will help increase its shelf life after the seal has been broken. Great news is your product will not have been impacted by the 4 days in transit. Please don't hesitate to call our team if you have any questions - 1300 882 303. Kind regards, Annie (Naturopath)

Posted 1 year ago

Natural Chemist is rated 4.7 based on 1,248 reviews