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Naturaw Reviews

4.8 Rating 2,517 Reviews
96 %
of reviewers recommend Naturaw
4.8
Based on 2,517 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent service - easy to order and prompt delivery. The food itself is easier for a squeamish raw food handler to deal with as it is well packaged and there is no real mess - the quality of the food is obvious too. The packaging is compostable which is a bonus as no plastic in landfill .
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Posted 1 year ago
I absolutely love Naturaw and wouldn't go anywhere else, and my pooch loves it too! With the ability to customise my order, add in treats, know all-natural ingredients, and the additional no-plastic, I don't need any other dog food!
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Posted 1 year ago
Our boy looks lovely loves your food, the only issue I have is the price for delivery.
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Posted 1 year ago
Hi Sally, thanks for the review :) Unfortunately delivery costs us a lot, we actually already subsidise the cost significantly. By the time we pay DPD for the driver, the logistics, the fuel and take into account the insulated packaging and heavy weight of the items - it adds up to far more than we charge. You can recoup some of this by our wool return scheme, head to www.naturaw.co.uk/wool for details All the best x
Posted 1 year ago
Delighted to find B Corp dog food. Pet food is such a minefield and naturaw has come up with the goods and service I was looking for. Lots of options and once you get into the swing of raw feeding -easy peasy. Really wish I’d found them earlier . Happy healthy dog and very happy customer.
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Posted 1 year ago
Fabulous natural choice for dogs. My dogs just love it!
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Posted 1 year ago
Always amazing quality!
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Posted 1 year ago
SO delighted I found this supplier. My previous supplier had let me down on delivery and the quality of their products had declined... plus the packaging was 100% plastic. These guys however - plastic free, next day delivery, incredible range of products and excellent quality ingredients. Completely delighted all round and would highly recommend.
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Posted 1 year ago
Excellent, my Great Dane loves this, thank you.
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Posted 1 year ago
My boys love this food, and I love knowing they're getting all they need in their diets. I especially like the compostable packaging - no nasty plastic. It would be good to have the option to buy bigger pack sizes for multiple dogs.
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Posted 1 year ago
Thank you Naturaw from Teg and Companions. I will eat nothing less and have complete faith in Naturaw. I'm 16. Cannot recommend The food and the company enough thank you woof 🌳🐾
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Posted 1 year ago
Dispatched super quickly and I got quick responses when my delivery was delayed and I had queries. Dogs love the food!
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Posted 1 year ago
This is the first time I have used naturaw and the Packaging and food all seem to be great quality but my dog doesn’t seem to like it any of the meal whether it been the beef, chicken etc, so I’ve now had to reorder the previous brand I used.
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Posted 1 year ago
We were very pleased with the quick response and delivery of the food. Unfortunately, despite following the guidance to gradually move Sammy onto the new diet, she did not like the Naturaw food. She would go 48 hours without eating the Naturaw. In the end, we had to give it away to somebody whose dogs appreciated it.
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Posted 1 year ago
Great service and Pip loves his food, always gone in seconds.
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Posted 1 year ago
I love the variety in Naturaws products. My dog is allergic to chicken but I can still find options. When we got him at 7 years old, he barely touched his kibble, but after trying another brand and triggering his allergy, we went raw and he's been so healthy and recovered so well. I especially love the Forage Pure Blend - it gives me ten times more options than basically any other brand. I've recommended Naturaw to all my doggy friends! The only downside I can think of is the only senior option is chicken, and it would be good to see some more.
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Posted 1 year ago
I have fed my dog Naturaw for a long time now as it is the only raw food which suits my dog with anal gland problems. II trust the ingredients are exceptional quality. I like that a small company makes such an effort to produce recyclable and mostly biodegradable packaging. It can’t be cheap! They also don’t bombard you with offers which gives the wrong impression. Great company.
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Posted 1 year ago
Our spaniel adores this food!
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Posted 1 year ago
It would be good to have different package sizes
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Posted 1 year ago
I love that the food comes in compostable containers and is wrapped in sheep's wool that I can recycle. It's great food and my little Patterdale x has IBD but his poo is nice and solid with this food. He loves the tripe, senior and the forage ones.
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Posted 1 year ago
Fantastic food that my two Samoyeds loved at first bite. And the properly biodegradable packaging is admirable
Naturaw 5 star review on 12th May 2023
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Posted 1 year ago
Naturaw is rated 4.8 based on 2,517 reviews