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Naturaw Reviews

4.8 Rating 2,701 Reviews
97 %
of reviewers recommend Naturaw
4.8
Based on 2,701 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Service is great, website easy to use, delivery is always spot on! And main thing my dog loves this food! Liking the new addition of flavours you are bringing out aswell.
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Posted 10 months ago
Dog loves the food. Customer service is excellent been a customer for a while now and can't see a reason to even try and look around
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Posted 10 months ago
We love the eco credentials and our hound loves the food!
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Posted 10 months ago
Very good service Quick delivery Would like more choice for puppy options. Whilst my puppy ate puppy forage,he got bored of it after a few weeks
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Posted 10 months ago
Easy to order , quick delivery. No hassle
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Posted 10 months ago
so glad to have found a way to feed raw food without tons of plastic packaging! Everything is recyclable whis is just as importnat to us as the quality of the food itself. Our dog loves the Original selection, and we add in raw fruit and veg to her diet, along with Dorwest's Keepers Mix. Can't think we could do any better.
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Posted 10 months ago
Excellent quality food, prompt delivery serice, satisfied customer!
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Posted 10 months ago
Excellent product, excellent service
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Posted 10 months ago
An excellent raw dog food.
Naturaw 5 star review on 7th June 2024
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Posted 10 months ago
I am so pleased that I found Naturaw for my dogs’ raw food. I feel that how a brand packages their product is very important & I did not want to generate a load of packaging waste when ordering dog food. The fact that everything is recyclable or compostable is key for me & I really appreciate that I can return the wool liners to be reused.
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Posted 10 months ago
Food for dogs at acceptable standard.
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Posted 10 months ago
Excellent food and service
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Posted 10 months ago
From Ordering to delivery the service is nothing but excellent. But more than that the food quality is equally excellent. We have tried many brands of raw but this one hits the spot with my two cocker spaniels every time. The bone content is just right. We also love the fully biodegradable packaging; bonus!
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Posted 10 months ago
I recently tried the Forage trial range for my 3 Pomeranian girls, and they love it. The pack even lasts 3-4 days as they do not require much to fill them. The packaging is all recyclable, which is very positive. I like the fact that I am feeding my dogs all-natural ingredients.
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Posted 10 months ago
I buy Naturaw because I prefer to buy sustainably packaged food for my dog.
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Posted 10 months ago
This food looks excellent quality and my dog eats it all no problem so I am confident that he thinks it’s excellent too. There is also a wide range of flavours. The packaging is recyclable which is important to me but also well made and no leakage
Naturaw 5 star review on 4th June 2024
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Posted 10 months ago
To say my puppy likes the Forage puppy blend would be an understatement. The only improvement i could suggest is that it should come with a free slow feeder bowl which would have saved me the expense of buying one.
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Posted 10 months ago
Excellent food and excellent service!
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Posted 10 months ago
We’re still working our way through the order at the moment but I love how well it is all packaged, from each individual item to the insulation used. It’s clear this is a company that take their ethics seriously! The food is really good too, pup loves it sor far!
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Posted 10 months ago
Well to be honest the first order was a complete nightmare. Dpd there delivery service, was suppose to delivery and I get a text saying delayed. It arrived 8 hours late and it was a hot day so all the food was warm. As stuck in the back of an unrefriderated van all day, so I disposed of the food. I made a complaint but no refund offered. Actually just ignored me but as I wanted to use nuturaw because of reviews I ordered again and I must say the food and treats are very good. So if you want good food for your dog nuturaw is the way to go if you want good customer service look elsewhere
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Posted 10 months ago
Naturaw is rated 4.8 based on 2,701 reviews