Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,502 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Naturaw 5 star review on 18th January 2025

246

Anonymous

Anonymous // 01/01/2019

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“The quality of the raw meat that Naturaw makes available to its customers and their pets is exceptional. However, the same cannot be said for the packaging. This is difficult to open and is not resealable meaning that the potential for contamination of human food which is also in the fridge is increased. My dog also likes the treats that Naturaw have available. The packaging for these products is much better although the font used is very difficult to read. I especially like that by sending back the wool. Liners which the raw meat comes packaged in gives me vouchers towards future purchases. As I have a subscription for the meat I use the vouchers to purchase the treats. To reduce my carbon footprint even further I’d like to be able to combine my subscription order and my treat order into one delivery at the appropriate times but that’s not currently available. I don’t want to permanently add treats to my subscription as I don’t give them to my dog that frequently.”

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Posted 5 months ago

“I usually order a box of 30 packs from 6 different types. The box arrives on the expected date with the contents still nicely frozen. My dog loves this raw food.”

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Posted 5 months ago

“Been using another Raw feed but water content has increased and was getting slopy so decided to try anoionther product. Independant Review rated Naturaw as one of the best so decided to try. Slightly larger packs so bit of ajustment needed but must agree its better than what I was giving them. Quality of contents better but its up to the boys (dog and cat) The original mixes disapear rapidly the forage which is new although the mixer has veg and fruits doesn't have quite the same entusiasm so the jury is out on those at the moment the first one did,so that may be an occasional opt1on. Overall glad I made the change feel happier with the consistancy which probably means they are getting more nutrition.Certainly the labeling shows that.”

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Posted 5 months ago

“My little Havanese is very picky about her food. Naturaw forage is the only food that she seems to really enjoy eating. She also loves their range of treats. I love that the packaging is environmentally friendly and so much thought has gone into the whole production process.”

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Posted 5 months ago

“Our 9-week old puppy loved Forage Puppy straight away, no mixing with previous food (kibble) required.”

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Posted 5 months ago

“The dogs enjoyed the food especially the venison and the duck with beef. It was well packaged and presented. The first order was a little confusing as I hadn't understood collection was not local. It therefore took a while to sort the misunderstanding out and arrange delivery. There is no telephone support for queries which can be frustrating although emails were replied to reasonably quickly. I will order again.”

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Posted 5 months ago

“I switched to a raw food diet with Naturaw about 3 months ago and I could see the difference in my dogs almost straight away. One took about a week to get used to the food but ever since then she has loved it, she can be quite fussy with her food but she finishes it straight away every time. They seem more healthy and active, and can even notice the difference in their coat that is so soft and shiny.”

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Posted 5 months ago

“I have really fussy dogs but they love Naturaw. It's one of the only foods to get consistently eat.”

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Posted 5 months ago

“Excellent service and a wonderful selection of raw tasty food for my dog. He loves the Forage selection and I can be confident he is getting all the vitamins and minerals he needs for a healthy diet.”

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Posted 5 months ago

“Excellent quality food. My GSD girl thrives on it. I love the planet friendly packaging too.”

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Posted 5 months ago

“Always good quality food for the dogs and nice tight packaging. Good delivery communication and will continue to use.”

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Posted 5 months ago

“Ruby our long haired miniature dachshund loves naturaw food. Her coat is glossy and looks great. Naturaw food comes frozen in blocks which once defrosted can be easily divided into ideal size portions.”

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Posted 5 months ago

“I have recently weaned my litter of puppies on the weaning mince and they loved it. I have now started on the adult range as they are 6 weeks old. They have tried beef & chicken and Turkey & beef, and both have been well received. The only thing is I wish there was a way to change your order before it is processed in case you made a mistake.”

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Posted 5 months ago

“We started feeding Naturaw Forage for Puppies to our then 8 week old puppy - a miniature Australian Labradoodle - and last month we took a trial box of assorted raw adult dogfood. Miley loved her puppy food, and she is just as happy having moved to grown-up food!”

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Posted 5 months ago

“Cannot believe how quickly I managed to wean my cats on to Naturaw. They love it, it arrived nice and tightly packed & they are enjoying every last bite of it. I really dislike the packaging material. I wish they were plastic tubs and we had a scheme where we could recycle them or send back to you to get refills but maybe that is something you could look at. Aside from packaging, I have no qualms. Both my cats have taken to it immediately and thoroughly enjoy it. Its now my go to food. I have stopped everything else.”

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Posted 5 months ago

“Amazing product which I have been buying for over 3 years, packaging is great and always comes in good condition.”

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Posted 5 months ago

“Love this food and always fed it since my boy was a puppy Now switched completely to forage cos he has elbow dysplasia so need to give him everything I can to help I need to send the packaging back but I’m unable to get the labels”

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Posted 5 months ago

“The raw food is top quality and my dog loves it. The treats are all natural too. The fact that their packaging is biodegradable, reusable or recyclable is another great reason to choose them.”

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Posted 5 months ago

“Fantastic quality food that our dog loves. Really good range to give our dog a great varied diet. We mix in the pure blend to make our own equivalent to the forage range as it contains loads of goodies for our dogs health. The range of treats are a winner too, loves them more than any other we have tried. Naturaw isn't the cheapest, but so far for us it has certainly been the best and has the best ethos as a company.”

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Posted 5 months ago

“Easy to order and prompt delivery - excellent service.”

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Posted 5 months ago

Naturaw is rated 4.8 based on 2,502 reviews