Naturaw Reviews

Name: Naturaw
Address: 521, Avenue East East, Wetherby, 521, Avenue East East, Wetherby, Estate
Rating: 4.82

4.8 Rating 2,514 Reviews

96 %

of reviewers recommend Naturaw

4.8

Based on 2,514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Fantastic product, highest quality only the best for my Prim”

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Posted 1 year ago

“The food from Naturaw is superb quality and has made a massive difference to the health of my 3 poodles. Before switching to a raw food diet they suffered upset tummies quite often and 1 is a very fussy eater who never ever enjoyed tinned or dry food. This has all changed; no more upset tummies and my fussy eater now eats with gusto! I have also found that her allergies are reduced. The service I receive from Naturaw is always reliable as I know exactly when the food will be delivered. The company has produced a high standard of plastic free packaging and I am glad to support their business.”

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Posted 1 year ago

“The quality of the raw food was fantastic. Packaging was good, very clear on ingredients. Loved the fact there was nothing harmful for ferrets. I chose the original 80% meat, 10% bone, 10% offal. The bone sizes were perfect, no choking worries. For anyone rearing / weaning kits. Brilliant. The issue I had was my 2 imprinted on a brand. (Ferrets do this). Really hard to get them to change. Gave my order after trying to get them to eat it, to my next door neighbour with cats & dogs. They loved it. Seriously good. Real quick delivery also. Cannot fault.”

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Posted 1 year ago

“Order came as promised, Poppy really loves the food.”

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Posted 1 year ago

“Expensive but dog loves it!”

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Posted 1 year ago

“The devotion to health and wellness for our beloved pets is absolutely incredible and something I can definitely get behind and support unwaveringly. I have been spreading the gospel of Naturaw to everyone I know with dogs and on social media because a company so dedicated to the climate, animals, and our environment deserves it! Now days, that’s what we’re all looking for. Especially my generation (Gen Z) there’s the movement and trend to only support ethical, moral and sustainable companies! And most importantly I want to point out how beautiful the customer service has been. Always going above and beyond, soooo friendly and kind and understanding, always willing to help out and go the extra mile. True animal lovers!!! That’s what it’s about!!! Literally the only feedback I’d give is more variety with your proteins. Maybe some exotic meats. We all know in raw feeding is very important and I’m struggling to just keep rotating chicken, lamb, duck, beef and turkey with my dog? Hope that makes sense, maybe something like rabbit etc. Also currently all the meals are 500g, could we start getting bigger meals (1kg) ? Thank you for all that you do!!! Finally found a company I’m comfortable with and trust to feed my dog!”

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Posted 1 year ago

Hi Anvir! Thanks for the great feedback. The answer is pretty simple, the very nature of exotic meats means that we cannot source them within our parameters of high welfare, British etc. Also Rabbit, we have a policy not to use this because the animal would be killed purely to be used in our food. Whereas everything else we use is a by-product of the human food chain. Hope this helps you understand. Tom

Posted 1 year ago

“Beautifully packaged, great detail explaining all the ingredients. Bio degradable too! My dogs absolutely love this food. They have always been raw fed, but I have struggled to find a food they both liked, so would cobble together a bit of this and a bit of that, never sure if I was meeting all their needs. Billy, my three year old Patterjack is epileptic so I have to be extra careful now with his food as he is also prone to pancreatitis, which flares up if his food is fatty. This food doesn't smell, is firm and looks appealing. No sloppy mess here! My only problem is if I can afford it, as such a perfect food does not come cheap.”

Naturaw 5 star review on 17th August 2023

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Posted 1 year ago

“I'm sorry to say my 9 month old will only eat the lamb and the beef out of the trial box . She just walks away if I put any of the other ones down”

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Posted 1 year ago

“We've been supporting Naturaw for 3 years now and haven't looked back. The quality is brilliant, the customer service is excellent and our dog simply loves the food. There are other brands out there of course but none, and I've done a lot of research, which provide the same quality coupled with 100% recyclable packaging...and a pay-back incentive to boot! Check them out if you were like us in wanting to provide the best for your loved one.”

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Posted 1 year ago

“Brilliant products, excellent customer service and the packaging is fantastic.”

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Posted 1 year ago

“What a great company. Great range of flavours and the packaging is the best I've seen!”

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Posted 1 year ago

“I swapped to Naturaw from another high quality commercial raw brand due to the environmentally friendly packaging. My puppy really seems to enjoy the food so far.”

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Posted 1 year ago

“My puppy loves his Forage and is thriving on it”

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Posted 1 year ago

“impressive service and a fantastic product my dig loves it is quite costly but there is never any waste”

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Posted 1 year ago

“Greta packaging so pleased it wasn’t covered with plastic like all the others. Food was great and I loved the size of the trays. My doggo seems to love it too! Will be placing my order soon.”

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Posted 1 year ago

“It’s amazing products for the pets, my dog love it”

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Posted 1 year ago

“Fantastic quality food, best quality out of the 8 other brands we've tried. Everybody cinema on what amazing condition our dog is in”

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Posted 1 year ago

“Poppy enjoys all the flavours ,she is trim and healthy .l like the packaging ,price and excellent delivery service ,thank you”

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Posted 1 year ago

“Really good quality of food and customer service”

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Posted 1 year ago

“We have tried all different brands but Naturaw just seems to work best. The trays are so handy and easy just use the right amount of food given per meal. Our recent pooch (photo attached) is a rescue and she came to us not looking her best. She now has brightness to her eyes, really healthy skin and her fur is so much healthier. She was kibble fed previously so it goes to show what changes raw feeding can make. Plus i find it really good value for money plus she loves the free monthly treat in her box of food.”

Naturaw 5 star review on 10th August 2023

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Posted 1 year ago

Naturaw is rated 4.8 based on 2,514 reviews