“Opened a business bank account (have nearly 10 bank accounts with natwest) they keep refusing my online banking application so i have an account with no access to it as they have also closed all banks within 50 miles of me, i have filled out the same application 4 times with natwest on the phone checking the application saying its perfect, still refused, customer support is useless and they just treat you as if you are thick. AVOID BANKING WITH NATWEST AT ALL COSTS.”
“Two months ago, I lost over $480,000 to an online crypto investment I did. After investing for a month, when it was time for withdrawal they started asking for more money, it was then I knew I had been defrauded. I did not waste any time, I went online to seek help on how to recover my money back, and then I saw people testifying on how Rose helped them recover their money back, and so I contacted (rose hoover 90 AT Gmail com), gave her all requested information, he swung into action and had my USDT recovered back to my crypto wallet in less than 48 hours. I promised to blow her trumpet, perhaps this 5-star review. You can also contact her if you have also fallen victim to this online scammer ::
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“Their bereavement website clearly states, in large letters:
"We want to support you at this time"
Nice sentiment—what a shame it is a bare-faced lie.
On April 3rd of this year I notified NatWest of my mother's passing.
I got a letter saying what was required. I sent in all the documents. (BER0312009)
(BTW, since then, I have I sent all the documents requested, on FIVE separate further occasions.)
After about six weeks, I got another letter (apparently no one at the bank has email… why?) stating I need to get my passport identification signed, which i did. It wasn't easy. I live on a small Gulf Island on the west coast of Canada. It took me two ferries and an entire day to reach my bank and have them do what was needed.
Their Cora AI bot is a nightmare, but the one time the connection held, I was informed all the correct documents had been received, and the account would be closed by the bereavements team as soon as possible. But, oh dear, it was another lie.
Five weeks later I heard my proof of address was out of date. (Of course it was, I had sent it MONTHS earlier by that point.)
So I sent proof of addresses from the phone company, the cable company, the insurance company, AND the utilities.
Yesterday I got another letter. Now, apparently, the proof of address also needs to be signed and stamped. There was no mention of this in the initial letter of requirements. And, as I said, the person on Cora said everything was okay, EIGHT weeks ago.
I am at my wits' end. NatWest’s treatment of bereaved seniors is a new moral low — even by big bank standards.”
“I'm trying to switch my mortgage to 2 years fixed rate and it's coming to 30 monthly payment instead of 24 . Totally unacceptable. Avoid at all costs.”
“The worst bank ever, my $78,000 hard earned money was not found in my account again and i submitted my complaint to their customer service which provided me the statement of my account and it was a fraudulent activities carried out without my permission, i was so disappointed when the bank said they have nothing to do about it. I was helpless through the bank until i found a firms called SIMONCH. COM website and i submitted my complaints through their form which i got a quick response from their customer service and i was able to get back my money from this scammers after their investigation,with the help simonch. com i got back my hard earn money.”
“Closed my account after 30 years after a brown male member of staff refused to serve me, humiliated and disrespected me in front of other customers. TWICE!
Made a formal complaint and categorically asked them if they could guarantee my safety in branch as I felt threatened and unsafe. They refused to do so. Let that sink in.
They did however send me a bunch of flowers. How utterly bizarre! I don't want flowers, I want to not fear for my safety in the branch.
Anyway I moved to nationwide and they're WAY better.”
“A bank that refused to pay off my Tesla PCP as they don’t recognise a bank account that I have been paying into for the last 15 months. Now holding a very large amount of my money in limbo, and the fraud team speak to me like I am some kind of imbecile. It’s like a child’s bank account, can only move small amounts of money each day, otherwise their officious fraud team are down your throat. Totally understand that some people are susceptible to scams and then blame the bank, but clearly there is no “scam” involved. Unless they are saying Tesla is a scam, I wonder what Elon Musk would say?
I am stuck with an amount of money in my account I now can’t move. Which actually means you are more likely to lose money to fraud as you can’t wisely spread your assets, and also losing a HUGE amount in interest over time.”
“Natwest bolton town center
Very slow olny 2 people on !
Other staff in but just sat in offices taiking not doing anything !
Need a new mainger in the bank !
natwest need to up there game becuse the are lots of better banks in bolton !”
“Ordered new card to be delivered in branch to Nottingham.eight working days later,over week and half,I'm told Friday afternoon it's been rerouted to branch in city 20 miles and is awaiting collection,they don't know how or why it happened.it wasn't in said branch,unroll Monday.
I collected it and discovered my pin don't work,staff only then tell me a new pin been ordered but hasn't arrived,which got me really angry obviously.im then told the system generates it when new card is ordered,when I told the staff member dnþ lie I was talked to like a baby is told it's wrong.only when I told staff to check further cuz I'm on my third card since xmas(due to mental health)yet I've not had a new pin number in few years did staff give up the lie,telling me I'll still have to wait for pin.
The actions undertaken without me requesting are illegal maybe.then I'm not told for a week,sent to another city to collect it,it's not there for 3 more days.then when I get it I inform them my pin dnt work.only then I'm told a new pins been generated,when I ask why I'm blatantly lied to saying it's automatic,I then have to prove this wrong!!.
See when pin arrives? It's cost me no end,impacted me greatly.im not told my info and repeatedly blatantly lied too,then presented with new problem to the issue I thought finally resolved”
“applied for a Nat west ISA. They emailed me that they would send a letter to complete the application within 3-5 working days. The letter never arrived. Went to the support page.. after 45 mins of to-ing and fro-ing they informed me that my application had expired because I had missed off a number from the mobile I gave - which is BS.. I mean why didn't they email me??”
“I have had 4 new debit cards in 3 months and the wrong name and told it’s ok to use and I put in a complaint they said they would ring back it’s been about 3 weeks Iam moving bank ido no trust them”
“NatWest Bank - INEPT and INCOMPETENT!
The interest paid on a savings account was less than the rate stated on the statement .
. Deceitful? YES
.Dishonest? YES
. Fraudulent? In my opinion, YES
Today I tried to move money from a NatWest savings account to a NatWest i year cash ISA.. The Meet and Greet person said " No problem, but you can't do it in branch, you have to do it over the phone. It will only take 20 minutes or so". A telephone call was arranged. The person to whom I spoke (working from home?) said it was not possible to do this today "as Monday is a Bank Holiday" and "We will be reviewing our rates on Tuesday but we don't know what they will be. Come back next week". So much for consistency, communication, training and customer service!
What's the betting that the interest rate will be lower?
All in all a complete waste of my time! My business dealings with NatWest will be closed as soon as possible.
As the saying goes, "You can't polish a turd". Not a polished performance by Natwest, therefore, in my opinion Natwest is a ?”
“Impossible to do basic banking on the app. Was told I would definitely be accepted for a number of 0% cedtic cards by my bank manager who called me by the way. Slow payments going out. The App looks like it was designer by a 12 year old and hard to navigate. Just so bad”
“I can not believe NatWest are closing most of there branches, I for one have been a customer for 50 years!!! Now for the first time hundreds of customers are looking elsewhere for a more stable bank / building society who will look after there old and new customers. We the the people like cash in our pockets! Not cards that cost a fortune for small business it hard enough to survive as it is,let alone family’s!!!on low income!! What the hell is going on😡😡”
“I can now rest now, After several months of panicking surfing online for solutions and looking for a way to recover my lost funds mostly i got scammed until I was introduced to G.AL.WAY.RE.LIAN.CE they have the best consultation and solution that's needed to get all your funds back.”
