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Natwest Reviews

1.6 Rating 501 Reviews
15 %
of reviewers recommend Natwest
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How quickly does Natwest resolve customer queries?
(2 weeks ago)
Greater than 61% of reviewers feedback is Natwest takes over a week to resolve customer queries.
(2 weeks ago)
B-
69.05%
Industry Average
I spoke to such lovely people tonight who have made my Christmas I have been worrying about paying my mortgage and they have come up with a solution for me I’m so glad I called. I can’t remember their names but they had wonderful customer service and were so helpful and understanding.
- Sarah Minskip/Norris
I personally received excellent service from Natwest in Romsey talk about going the extra mile ..Today I received the same in my local branch in Penarth could not of asked for more .nothing was to much trouble 10 out of 10 shame I never got the name to highlight them
- Andrew rose
Usually Great communication and service but still to solve my problem
- DAVID BRADLEY